Associate, Brands Learning Jobs

• This role is based in our McLean, VA corporate office***

Our Global HR team partners with our business leaders to attract, retain, and develop Hilton's most important asset, our Team Members.

What will I be doing?

This role will be responsible for supporting the design and development of learning tools and resources to support Hotel Operations Learning across multiple brands and categories.

The person in this role will provide associate support to the Brands & Hotel Operations Learning team, working with category clients, and learning leadership to identify learning solutions for specific functional areas and targeted roles. This person will help with the procurement, development, and launch of training through project management, metrics/analytics, and end-user communication. This team member will support the overall team by clearly communicating with stakeholders across a matrix environment, aligning learning content with business objectives, and providing measurable results.

More Specifically, You Will

• Communicate clearly and timely to hotel leaders across email and over Microsoft Teams
• Assist with the creation, implementation, and ongoing support of learning programs
• Partner closely with the Learning consultants supporting Hotel Operations for all brands and categories
• Support the development of curricula for each area of our Brands & Hotel Operations Learning functions
• Build effective, positive relationships with internal partners, clients, and vendors
• Manage program updates and scheduling of instructor-led training as needed
• Provide analysis of learning programs and their effectiveness
• Support administration and reporting within the Learning Management System (LMS), as well as creation and maintenance of other software technologies
• Provide excellent service delivery to our primary business partners across the categories

What are we looking for?

The success in this role will demonstrate itself through the following attributes and skills:

• Ability to work in a very fast-paced global environment
• The ability to leverage data to build a business case or provide solutions
• Outstanding presentation and public speaking skills
• Superb communication skills, ability to build and maintain strong relationships
• Strong organizational, planning, and analytical/problem-solving skills
• Strong self-starter, willing to take the initiative and proactively keep stakeholders informed
• Excellent written communication skills

To fulfill this role successfully, you should demonstrate the following minimum qualifications:

• Two (2) years of Learning and Development experience
• Two (2) years of Corporate or Hospitality experience

It would be helpful in this position for you to demonstrate the following preferred capabilities and distinctions:

• BA/BS Bachelor's Degree
• Experience working with hospitality operations
• Experience working within a global, matrixed environment
• Data analytics experience (i.e. running and analyzing reports, excel analysis, storytelling through data, etc.)

What is it like working for Hilton?

The future of hospitality is bright at Hiltonworld-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of their role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Work Locations

Hilton - Shared Services - McLean

Schedule

Full-time

Brand

Hilton Corporate

Shift

Day Job

Job Level

Team Member

Job

Human Resources