Assistant General Manager Jobs

TITLE: Assistant General Manager
FLSA STATUS: Exempt
Location: Silver Sands
Reports to: F&B Manager
Direct Reports: Hourly Employees
Key Relationships: Executive Director, Partners, FOH/BOH Management, Hourly Employees
Position Summary
The Assistant General Manager at Silver Sands is responsible for working closely with the F&B manager teams to deliver high performance services, while also providing support and leadership to all hourly employees.
Ensure high performance and profitability while maintaining overall excellence & hospitality throughout each day’s service and business operations.

• Work closely with the Events & Reservations Manager and Executive Assistant to provide support for the Host Team during service. Assist in cultivating repeat guests.
• Act as the liaison between the back and front of house teams.
• Have an advanced understanding of operations and human resources best practices, as well as administrative tasks including but not limited to payroll, scheduling, onboarding.
• Drive the standards for service & hospitality for all services at Silver Sands.
• Ensure excellent maintenance and cleanliness of the dining room at all times.
• Maintain positive working relationship and act as liaison between FOH and BOH teams.
• Maintain a strong understanding of restaurant financials while assisting the General Manager in holding the team accountable to financial targets.
• Continuously provide support to all service staff and actively participate in the cycle of service as needed.
• When necessary, work to organize and complete the administrative setup and breakdown of service (including but not limited to creation of floor plans, menus, employee check in, employee cash outs, bank close out etc.)

Ensure knowledge of and adherence to all applicable laws, policies, and procedures.

• Ensure appropriate inventory of all Silver Sands business collateral, all office supplies and materials and any relevant restaurant supplies.
• Adhere to and help enforce all Silver Sands guidelines and protocols as it pertains to personal appearance, attendance, and conduct.
• Work closely with all teams to ensure DOL/Health Department compliance as it pertains to the overall operation.
• Work with HR to stay current and compliant with the appropriate HR practices and policies.
• Complete all assigned administrative requirements accurately and on time.

Continuously build a high-performance team.

• Assist with uploading and coding of all Front of House invoices.
• Hold employees accountable to all standards and practices, evaluating and/or following disciplinary procedure when necessary.
• Manage Front of House purchases and set pars/controls for all direct operating expense items.
• Keep the DHG Finance team apprised of any discrepancies or errors with all daily POS entries.
• Work with the Dining Room Manager to provide leadership and guidance to the management team by setting a positive example and professional accountability.
• Provide continuous training and leadership to develop and professionally grow all staff members.
• In conjunction with management, hire and train all team members according to the standards of DHG Silver Sands, including but not limited to interviewing, hiring, onboarding and orientation.

Responsible for overseeing and administering tasks in the following areas.

• Maintain effective & timely communication to all FOH/BOH and team members.
• Payroll, Scheduling/Labor, Recruiting, Progressive Discipline, POS Systems, and Training.

Essential Functions

• Ability to perform essential job functions when working under stress, in fast-paced environment.
• Develop and maintain a culture of inclusive excellence and workplace dignity.
• Polished personal presentation: Grooming meets Company standards, as outlined by Employee Handbook.
• Fluent in both written and spoken English.
• Able to work nights, weekends and holidays, and variable schedule, per the needs of the business.
• Able to lift 30+ lbs.
• Ability to walk, stand, and/or bend continuously and for extended periods as required to perform essential job functions.

Cultivate a work environment that is safety-first, kind, and encourages personal and professional growth More detail about Silver Sands part of Delicious Hospitality Group, please visit https://culinaryagents.com/entities/450236-silver-sands