Assistant Director, People Practices

The Assistant Director, People Practices at Tao Group Hospitality will help to oversee the daily operations of our People Practices team and functions. This person will have a leadership role in the implementation of new systems and processes across the business. This person will collaborate with People Practices team and business stakeholders to oversee the operational, compliance, employee relations, and engagement deliverables. Responsibilities include processing employee data, producing HR-related reports, and ensuring compliance with relevant local and national regulations. This role will also be an integral part of the business, conducting new hire onboarding, meeting with local business teams in our venues, and helping to manage employee relations issues, to name a few. To be successful in this role, you should be familiar with databases and HR software like payroll systems, timekeeping systems, and Applicant Tracking Systems.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Answer telephone, email and direct calls where necessary for intake of questions from all employees.
• Be the first point of contact for benefits questions, work comp, and general policy questions.
• Participate in the development and rollout of the new HRIS system.
• Assist the Senior Director of People Practices, and management with developing and implementing People-centric Policies and Practices.
• Works with management/legal to determine and recommend employee investigation outcomes.
• Recommend best practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation.
• Works with benefits on leaves and accommodations including FMLA, ADA and Union leaves
• Anticipate employee needs and respond appropriately with a sense of urgency.
• Maintain employee files to ensure compliance with applicable laws.
• Handles intake of employee/labor relations issues and accurately relay information to management; conduct thorough employee relations investigations as assigned.
• Assist and/ or complete additional tasks as assigned
• Facilitate management compliance training per specified guidelines and training for SOPs.
• Facilitate onboarding and offboarding for all employees.
• Provides guidance and recommendations to business leaders regarding employee life-cycle process; onboarding through offboarding, engagement, retention, and recruiting.
• Ensure the integrity of employee information files, records, and reporting.
• Complete all audits and compliance reporting both internally and externally as assigned.
• Effectively communicate with management and co-workers in order to address any issues or needs.
• Obtain and maintain knowledge of all applicable employment laws, nationally and locally.
• Create a friendly and welcoming atmosphere for the business and all employees.
• Coordinates hiring events, job postings, and recruiting for all exempt and non-exempt roles.

EDUCATION/WORKING KNOWLEDGE:

• Experience with HRIS implementations is strongly preferred.
• Bachelor’s degree in business, HR, or related field or equivalent combination of career and academic experience
• Prior union experience preferred
• Bilingual a plus
• 5+ years’ progressive experience in People Practices (HR) with progressive experience, including experience utilizing HRIS applications, handling recruiting, and managing employee relations concerns.
• Strong ability to develop and maintain effective and communication-based partnerships with business stakeholders
• Strong understanding of local and national policies and regulations.
• PHR/SHRM-CP certification preferred
• Roll up your sleeves, can do, positive attitude, and a sense of humor. Solutions-based approach to solving problems.

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

• Must be able to sit and/or stand for extended periods of time
• 5-25% Local Travel (United States)
• Must have strong problem-solving skills
• Excellent written and verbal communication skills required
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Ability to work under pressure and meet deadlines
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards
• Must be able to move quickly through work and set the pace in the office
• Must be able to push and lift up to 25 lbs.
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
• Small to Medium office environment
• Must have good positive energy throughout the day
• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
• Ability to maintain a high level of confidentiality
• Must be able to read the computer monitors and print legibly
• Ability to handle a fast-paced, busy, and somewhat stressful environment
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner