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- Director Of Recruiting
- Assistant Director Of Admissions
- Director Of Admissions
- Director Of Undergraduate Admissions
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- Regional Director Of Admissions
- Assistant Director Of Undergraduate Admissions
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Assistant Director Of Admissions – Recruiting
Company | Young Harris College |
Address | , Young Harris, 30582, Ga |
Employment type | |
Salary | |
Expires | 2023-07-23 |
Posted at | 11 months ago |
Assistant Director of Admissions – Recruiting is an essential part of a constructive and collaborative recruitment team which shares the responsibility for meeting the College's strategic enrollment goals by enrolling students who echo YHC's mission and values. This position is responsible for the supervision of the Admission’s counseling team, consisting of two on-campus Admissions Counselors and one Regional Recruiter based in Atlanta, working with them to plan and assess strategic recruitment and yield activities. The Assistant Director performs duties relevant to the recruitment, admission, and counseling of special populations (dual enrollment, transfer, readmit, and graduate students) including representing the College to all interested constituencies, reviewing admissions applications, territory management, and admissions programming. The Assistant Director also serves as the chief CRM administrator, playing an integral role in CRM development, customization, maintenance, cycle preparation, and training.
- Other duties as required
- Create and manage queries and reports to support enrollment needs
- Counsel and assist prospective students and their families in the college search and selection process by providing information and direction regarding admissions and financial aid, academic programs, campus visitation, involvement opportunities, and housing
- Hire, train, supervise, and evaluate the Admissions Counselors and Regional Recruiter
- Develop and maintain training documents outlining institutional processes relating to the CRM
- Be an active participant in virtual and in-person professional and training opportunities
- Successfully configure and operate YHC's Customer Relationship Management (CRM) system, including but not limited to, security roles, workflows, forms, template libraries, rules, annual cycle preparation tasks, query logic, reports, data integrations, dashboards, and portal configurations
- Evaluate admissions applications for dual enrollment, transfer, readmit, and graduate student populations
- Stay abreast of admissions trends in the ever-changing enrollment management environment
- Stays current with best practices for use of CRM and enrollment data management
- Configure CRM systems to support events, such as planning, preparation, communication, registration, and tracking
- Ensure enrollment goals are met regarding applications, acceptances, and deposits
- Serve on College committees as needed
- Provide operational maintenance as well as ensure data integrity and accuracy within the CRM database
- Frequently engage with prospective students and their families in one-on-one meetings as well as respond to their inquiries in person, by phone, and through email
- Creative thinker with strong analytical skills and the ability to identify potential process and workflow improvements
- Possess a positive attitude, consistently proactive in fulfilling job responsibilities
- Comfortable creating and making presentations to audiences of 300+
- Experience exercising independent judgment and discretion with little or no guidance, making decisions on behalf of the Admissions Office and the College that are appropriate, timely, and defensible while maintaining appropriate confidentiality
- Demonstrated commitment to a student-centered quality customer service
- Proficient at training staff on best practices of data analysis in admissions systems
- Capability to understand, articulate, and support the benefits of a diverse campus community and value the perspective of others
- Strong computing skills and efficiency utilizing computing applications on various systems and programs (e.g. Microsoft Office Suite, PowerCampus, etc.) as well as with admissions information management systems
- Ability to collect, organize, analyze, and disseminate significant amounts of information and data with attention to detail and accuracy, looking for errors and new efficiencies
- Bachelor's degree in student counseling, communications, education, business, public relations, marketing, or other related field from a regionally accredited institution
- Effective, empathetic, and engaging communicator with the ability to build relationships with prospective students, their families, high school counselors, community-based organizations, and campus partners
- Ability to prioritize, organize, and work independently, or as part of a project team, to complete multiple tasks with competing deadlines and priorities with a strong attention to detail and exercising grace under pressure
- Appreciation for value and role of higher education, with preference given to those who have previous experience at a residential, liberal arts institution
- Previous experience monitoring employee productivity and providing constructive feedback and coaching
- Experience in data management, including previous experience with a CRM
- Valid driver’s license and reliable transportation
- 1 year proven experience with an admissions information management system
- Bachelor’s degree from a regionally accredited institution
- Familiarity with college and university admissions policies and procedures
- Master's degree in student counseling, communications, education, business, public relations, marketing, or other related field from a regionally accredited institution
- 2+ years proven experience with an admissions information management system, with preference given to those with Liaison experience
- Prior recruitment experience at a four-year institution, with preference given to those with experience at a residential, liberal arts institution
- Responsible for the supervision of three full-time staff members
- Requires manual dexterity with normal hand and finger movements for typical office work
- Requires the ability to lift and carry 10 pounds frequently and 20 pounds occasionally
- Requires the performance of work activities including reasoning, instructing, and/or speaking with others
- Requires the use of various electronic tools
- Requires comfort speaking in front of large groups
- Required the ability to provide constructive feedback to direct reports
- Requires the ability to relate to others and to partner with colleagues without exhibiting behavioral extremes
- Requires extended hours during peak times as well as occasional weekend work
- Requires the ability to respond appropriately to constructive feedback from management
- Requires talking, hearing, and seeing as important elements for completing assigned tasks
- Requires the ability to sit for long periods of time while handling frequent interruptions
Applications must include a cover letter, current CV, and contact information for at least three professional references. Applicants must apply online using the College's HR portal. Review of applications will begin immediately. Selected candidates must successfully pass a background check.
Applicants who would enrich the diversity of the campus community are strongly encouraged to apply. EOE M/F/D/V
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