Application Analyst Jobs

The Application Analyst performs troubleshooting, maintenance, and optimization of existing software applications and will design, build, test, deploy and support new applications and modules within their portfolio. The Application Analyst works with the IT Business Analyst, vendors, and other IT team members to evaluate and recommend solutions to complex problems and requests, achieving in-depth knowledge of the software applications, operational workflows, as well as the policies, procedures and constraints of the business operation supported by the application.
Duties and Responsibilities

• Consult with team members to make software configuration and hardware configuration recommendations
• Support the creation of the Release Test Plan by the QA team
• Support various phases of application development, testing and deployment activities
• Responsible for the technical configuration and setup of an assigned application/s
• Identify and facilitate the resolution of release-level issues
• Collaborate with team members to identify and mitigate risks
• Plan, test, deploy and support assigned applications
• Support dry-run activities and go-live execution to ensure code integrity
• Identify Release Governance process improvements through analysis of process and systems
• Collaborate with Application Leads to align projects to application releases and participate in aligning cross application schedules as needed per the Integrated Release Calendar
• Update Release Governance process as needed
• Production support including periodic after hours and weekend support responsibilities
• Support the administration of server environments

Scope (Required)

• Location— Corporate, general office
• Nights and Weekends – as required
• Decision making- Creates policy and resolves problems
• Staff supervision and development — None
• Travel – Minimal

Skills (Required)

• Weekends as required
• Self-motivated and directed
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Ability to independently research and find solutions for complex issues
• Knowledge of trends in technology
• Good analytical and problem-solving abilities

Skills (Preferred / Desired)

• Experience in supporting all phases of SDLC
• Bachelor of Science Degree in Computer Science, Information Technology, Business or related field preferred.
• Knowledge of trends in technology relating to POS software and hardware
• Retail or help desk experience
• Experience supporting retail stores, POS Software, Aptos POS and/or Java web applications

Experience (Required)

• Proven experience with troubleshooting principles, methodologies, and issue resolution techniques
• 1-2 years of IT experience
• Experience working in a team-oriented, collaborative environment

Additional Qualifications (behavioral traits, certifications, etc)

You are highly self-motivated, directed, able to prioritize and collaborate on workload with team members. You are able to analyze, research and find solutions to complex issues in a fast paced environment. You are a continuous learner, researching trends in technology relating to POS software and hardware and embrace rapidly changing technologies. You seek out challenges and take calculated risks when appropriate. You are passionate about creating would class solutions to delight our consumers, customers, and partners.

The anticipated salary range for this position is $57,760 – $86,640 depending on location, knowledge, skills, education and experience. This position is also eligible for an annual discretionary bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company’s 401k plan. Associates will accrue paid time off up to 236 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 80 hours per year unless otherwise required by law.

We’re a family-owned business with over 45 years as a national tool retailer, and with the energy, enthusiasm, and growth potential of a start-up. We are a $6.75+ billion company with over 1,350 stores in 48 states, 25,000+ Associates, and one of the fastest-growing retailers in the country.