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After Sales Technician Jobs

Company

East Coast Yacht Sales
Address , Yarmouth
Employment type FULL_TIME
Salary
Expires 2023-10-21
Posted at 8 months ago
Job Description

Location: Yarmouth, ME

Description:

East Coast Yacht Sales is a Maine-based company looking for an addition to their after sales team as an After Sales Manager. This is a full time, 9-5 M-F position and will be working with various other after sales team members to facilitate the ultimate customer service experience for ECYS’ clients.

Responsibilities

  • Inspect all new boats prior to owner taking delivery
  • Communicate with the manufacturers to submit warranty quotes, track progress, and payment upon resolution
  • Establish and maintain a parts inventory
  • Assist in owner orientations
  • Communicate with owners, outside contractors, and boatyards to ensure solutions are on time
  • Track and Facilitate the resolutions of warranty items that may arise
  • Take specialty parts orders from customers, track progress of orders and ship to client once arrived

Desired Experience and Education

  • Bachelor’s degree or equivalent work experience required
  • Minimum 3 years in marine industry
  • Excellent working knowledge of boats and systems