Administrator Jobs

Location

· West Chester, OH (on-site)

Overview

· The Administrator will be working closely with the sales team, accounting team, operations team, and customers to make sure that new orders are entered into the ERP accurately and timely for processing. The successful candidate will have strong organization skills, the ability to easily communicate with internal and external customers and have a strong understanding of sales processes and systems.

Responsibilities

Order Entry Duties

• Create new sales orders, sales order lines, and part numbers within the ERP and create the physical order folder that travels with the order.
• Coordinate sales change orders with the operations and sales teams and ensure the sales team submits any updated pricing required on a project.
• Review incoming purchase orders and make sure that they match the company quote documents before being entered into the ERP.
• Provide the finance and accounting team with all required information to allow for customer credit checks and approval.
• Perform simple contract review for new orders and/or work with our corporate office on more complicated contracts.
• Set up approved customer accounts within the ERP.

Sales Administration / Customer Support Duties

• Assistance with Contract review.
• Work with customers to resolve administrative problems that come up during the customer experience.
• Follow-up with customers, as directed by the Sales Manager, on open questions, updated purchase orders, upfront payments, or other documentation assistance.
• Work with customers to obtain upfront documents needed to do business, i.e., tax-exempt certificates.
• Work with the Sales Manager to help keep data within our quoting systems, our CRM, and our ERP accurate.
• Work with the sales team to ensure revised sales orders match ERP system.
• Coordinate lien waiver submittals to our customers with the help and support of the accounting team.

Requirements

• Works comfortably under pressure and meets tight deadlines
• 2+ years of experience in an Administrative role
• Proficiency in Microsoft Office and experience in ERP Systems
• Excellent written and verbal communication skills
• Ability to work in a fast paced environment with remarkable organizational skills

*** Pay: $44K-$52K (Compensation can vary depending on experience)