Administrative Technician Jobs

Job Posting Title

Administrative Technician

Agency

292 DEPT. OF ENVIRONMENTAL QUALITY

Supervisory Organization

Environmental Quality–Customer Services

Job Posting End Date (Continuous if Blank)

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time

Full time

Job Type

Regular

Compensation

Hiring Rate: $32,427.20

This position is located in the State Environmental Laboratory Services Division - Business Support Section in Oklahoma City.

Basic Purpose

Staff in this position will perform daily phone call triage and technical assistance for various customer types. Staff in this position will provide routine customer assistance and outreach via phone and email. This position will be assigned duties and responsibilities for coordinating travel for the division and providing support for purchasing within the division. This position is responsible for invoice tracking and customer account management. Staff in this role will also provide administrative assistance for divisional management and programs.

Applicant Requirements

Applicants must submit a cover letter, resume, and three professional references to be considered for this position.

Typical Functions

• Administrative record keeping and filing.
• Reserve conference rooms and maintain division calendars.
• Write and review administrative and operational procedures and provide training.
• Serve as backup for reviewing, tracking, and mailing out invoices for payment.
• Division timekeeper
• OnBase Document Management
• Track Past due invoices and process collections for SELS Lab Services
• Assist Lab Accreditation Program staff with correspondence, billing payments, and past due invoice tracking.
• Division Travel Coordinator
• Cox Phones Subject Matter Expert
• Purchasing workflow backup including OnBase workflow processing
• Other duties as assigned.
• Distribute daily mail to management.
• Primary point of contact (POC) for division via phone, email, and in-person visitors
• Responsible for assigned customer contacts, business, and technical assistance calls.

Travel Requirements

There is no travel required for this position.

Education And Experience

Six months of clerical office experience; or an equivalent combination of education and experience, substituting one of the following for the required experience: (a) six months of technical or vocational training course work or high school training in business or office machines; or (b) the completion of 15 semester hours from a college or university.

Preference

Previous experience with Oklahoma State Travel procedures is preferred but not required. OnBase experience is preferred but not required.

Physical Requirements

This position requires long periods of sitting and daily use of computer and phone.

Special Requirements

Applicant must have excellent written, verbal, analytical, and organizational skills. Ability to analyze and proofread documents with attention to detail. Effective time management skills, with the ability to manage multiple deadlines simultaneously. Excellent interpersonal skills, including the ability to be tactful and professional and to interact effectively with all levels of staff and external parties. Willingness and desire to take initiative. Ability to work independently on multiple tasks and prioritize. Respond professionally to changing priorities. Applicant must be able to troubleshoot, and problem solve when needed. Applicant must have strong knowledge of and ability to use computer technology to accomplish work efficiently, using email, the Internet, and Microsoft Office Programs, including Word, Excel, Access, and Outlook. Experience with basic phone etiquette and standard business communication.

Benefits

• A comprehensive Benefit Package with a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependents.
• Generous leave including 15 days of vacation, 15 days of sick leave and 11 paid holidays annually.

Not all applicants will receive an interview. If you are selected to be interviewed, you will be notified by email. All applicants will be required to pass a background check.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Current State of Oklahoma employees must apply for open positions through their Workday account. Go to Careers app on WD home screen>Click on 'Find Jobs-Internal State of Oklahoma'.