Administrative Specialist - Front Desk

Application Deadline: 06/28/2023 Salary: $20.00 - $23.00 per hour This is a full time position. Duties Are you Wilder's next Administrative Specialist? Join our multidisciplinary Community Mental Health & Wellness team at Wilder in providing clinical service delivery that supports our community's mental wellness, critical to Wilder's mission of improving lives today and for generations to come! When you work at Wilder, you will join a diverse community of passionate individuals who are committed to the Wilder mission and are dedicated to seeing possibilities and creating smart solutions. We are hiring for a full time Administrative Specialist to support the front desk at our Outpatient clinic. This position will provide administrative support to program managers and staff and coordinate the client appointment process, including initial referral, intake, opening, scheduling and closing clients. Support data entry of client information and other data management or report requests. Serve as primary contact for clients regarding program information, and provide backup support for other admin staff. Assist supervisor with implementation of new processes and procedures, attend staff meetings, and complete projects or other duties as assigned. Wilder is a first-implementer Certified Community Behavioral Health Clinic (CCBHC). As part of this innovative model of mental health care, you will collaborate closely with other service partners in ensuring coordinated, integrated care for clients and their families. While we are set up to serve the entire community, we are known nationally for our culturally-specific mental health services. Join a team who brings their diverse identities, cultures, lived experiences, and skills to provide trauma-informed, culturally responsive, and impactful mental health and wellness services for the whole family. Learn more here: https://www.wilder.org/what-we-offer/mental-health-wellness-services Wilder's workplace diversity strengthens our mission and contributes to our vision of individuals and families thriving in St. Paul and beyond. We offer a dynamic Total Rewards package, which includes competitive compensation and benefits - health, dental, employer-matched 401(k), PTO, paid family, medical and caregiver leave, life insurance, disability insurance, flexible spending accounts and employee wellness programs. In addition, you will have access to professional development opportunities, which includes development funding, tuition discounts, career development, and training opportunities. You will also have access to Wilder's inclusion, diversity, equity (WIDE) council, employee resource groups, and other DEI development opportunities available to all employees. Eligible federal loans may also qualify for deferment through the Public Service Loan Forgiveness Program (PSLF). Job Qualifications The ideal candidate will have a HS Diploma plus some specialized admin/clerical training, and a minimum of 3 years of administrative experience required. AA degree and experience working in a mental health or clinical health care setting preferred. Must have demonstrated proficiency in Microsoft Office including Outlook and Word, and ability to become proficient in an electronic records system. Intermediate typing skills and knowledge of general office procedures required. Must have excellent communication and customer service skills, with ability to adapt to meet the needs of a diverse team and clientele. About Wilder The Amherst H. Wilder Foundation is a nonprofit community organization that creates lasting, positive change rooted in people through direct services, research and community building. We combine knowledge, compassion and action to improve lives today and for generations to come. https://www.wilder.org/ Online Application Information Our application system works best using Chrome and attaching documents in PDF or Word format. Postings close at midnight Eastern Standard Time. There are four sections to the application process, please follow these instructions carefully:

• Resume and cover letter section. First upload your resume in the resume section then upload your cover letter and any other required documents mentioned in the job posting in the second upload area.
• Attestation. Read statement, check the box and enter your name. Then click submit.
• Optional profile. At this time Wilder is not reviewing this profile information. Click on "Return to Career Center" at the bottom of the page. Job offers will be contingent on the successful applicant's proof of authorization to work in the United States and the results of a background check related to the job requirements. Wilder is an Equal Opportunity and Affirmative Action Employer. It is the policy of the Amherst H Wilder foundation to provide an equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
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