Front Desk Associates, Chicago Gold Coast

Overview

OUR STORY

Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, Blink, Pure Yoga, SoulCycle, Equinox Hotels and Equinox Media are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.

OUR CODE

We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, living ahead of the moment in fashion, culture and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.

We are looking for energetic, creative, and enthusiastic Front Desk Associates to join the Equinox team. This is a great position for candidates looking to make a significant impact in a growing and dynamic organization

• Provide the highest level of customer service to members, prospective members, and guests
• Scan membership ID’s upon members entrance
• Ability to work opening/closing/mid-day shifts
• Maintain an orderly and clean work area
• Aid other departments with other related tasks
• Answer phones professionally
• Respond to member questions, concerns and discrepancies
• Professionally greet members and guests
• Update members’ accounts if needed
• Ability to tour members

Qualifications

• Reliable, professional, computer literate, energetic, and friendly
• High school diploma/GED required or equivalent work experience
• Must be friendly, vibrant, and outgoing
• Minimum of 1 year in customer service or related experience
• Must be able to effectively communicate in person, via email, and via phone
• Preferably interested in health, fitness, and/or sports

ESSENTIAL PHYSICAL REQUIREMENTS

• Must be able to perform pushing, pulling and lifting up to 50lbs at a time
• Must be able to perform all essential physical aspects of the position which may include standing for long periods of time, sitting, constantly walking, squatting, stooping, reaching, and bending above and below shoulder height

Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

• We offer competitive salary, benefits, and industry leading commission opportunities for club employees
• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop
• Complimentary Club membership

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.