Administrative Assistant Jobs

• Previous clinical/billing experience strongly preferred.
• Interacts with patients to ensure check-in and check-out procedures are executed effectively.
• Works cooperatively with clinical staff to assist in administrative duties as assigned.
• Performs related duties as assigned.
• Determines insurance carrier for billing; figures proration of liability between patient and insurance carrier.
• Provides information and refers calls and visitors to appropriate staff.
• Serves as an office receptionist greeting visitors and answering the telephone.
• Reviews, evaluates, verifies, and enters admission documents and information into the electronic health record system (EHR).
• Database and records management.
• Answers routine questions from patients and insurance companies.
• Code, file, and correct insurance claims for reimbursement.
• Reviews and determines file scanning classification. Scanning documentation into EHR.
• Interview patients to obtain financial, social, and medical information for admission and billing purposes.
• Keeps a variety of financial, accounting, and statistical records.
• Tabulates and balances charges; investigates and resolves errors; obtains missing billing information from other medical records and/or patients.
• Evaluates medical and billing documents to determine charges, accuracy, completeness, and conformance with applicable rules and regulations.

Ability to:

• Maintain positive attitude and provide quality customer service.
• Ability to learn new laws, regulations, and procedures pertaining to mental health, substance use case records and reports.
• Ability to analyze situations accurately and adopt effective courses of action in emergencies.
• Ability to monitor and control patient records to ensure required confidentiality, following HIPAA regulations.
• Interpret rules and regulations for patients and others.
• Learn computerized and manual private and program (SimplePractice) regulations and insurance billing procedures.
• Deal effectively and tactfully with the public, staff, and other community members.
• Ability to perform responsible, confidential, clerical work with speed and accuracy.
• Ability to elicit information from patients related to admissions and billing.
• Make arithmetical computations of moderate difficulty.
• Use standard medical office equipment including electronic health record system.