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Company | Ivy Tech Community College |
Address | Evansville, IN, United States |
Employment type | FULL_TIME |
Salary | |
Category | Higher Education |
Expires | 2023-06-08 |
Posted at | 1 year ago |
General Description Of Position
- Heavy contact with students and utilization of college systems to research and answer questions about account charges, payments, financial aid and refunds and to assist students with resolving issues.
- Provide professional, efficient and quality customer service to both internal and external customers.
- Utilize the College's business systems to perform accounts receivable duties in person and by phone including receiving and posting payments, daily reconciling of cash drawer to cashier report, issue receipts and assist students with questions.
- Apply, reconcile, and track student scholarship payments utilizing Excel.
- Issue parking permits, maintain notes and other information in systems, enter fee remissions and tuition waivers and process transcript request payments.
- Other related duties as assigned.
- Daily opening and distribution of business office mail. Log payments received and forward invoices to accounts payable hub for payment.
- Regular generation and disposition of student credit balance and other reports.
- Research student helpdesk ticket questions and respond timely.
- Attention to detail, adaptability to change, good organizational skills and exceptional team work ethic are required.
- Associate Degree in Accounting, Business or related field.
- Strong customer service and interpersonal skills as well as the ability to work with confidential information.
- Experience with word processing, database and spreadsheet applications.
- Strong Microsoft Excel skills.
- Accounting experience at a post-secondary institution.
- Three year’s work experience in an office environment preferred.
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