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Account Relationship Manager Jobs
Company | Auror |
Address | Denver, CO, United States |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-08-10 |
Posted at | 10 months ago |
At Auror, we’re empowering the retail industry to reduce theft and Organized Retail Crime, a $100 billion problem globally. It’s high volume crime that’s increasingly organized in nature and is putting people, retailers, and communities at risk every day.
- You will attend industry events and conferences partnering with our VP of Innovation and Partnerships and Retail Solutions Lead, to present on insights on what is happening in the community.
- You will deliver the quarterly business review packs showcasing results for the past quarter and providing updates on the projects that we are working with the customer.
- You will get up to speed on the high profile customers you will partner with. You will build relationships with the Senior Executives as well as the Profit Protection / Loss Prevention leaders.
- You will build a comprehensive account plan for your customers including upsell strategies and strategies to drive adoption,
- You will deliver on projects which will add value for our retail customers.
- Growing relationships with our key customers:
- You will work with the Customer Success Team to ensure that we are delivering on engagement plans and targets.
- You will facilitate hand-off of key accounts from Sales to Account Management, partnering closely with our Sales team to onboard and ramp new customers.
- Supporting the LP community:
- Ideally some retail and / or LP knowledge - understanding of the dynamics, trends and challenges, and if you don’t, you’re interested in learning all about it
- Comfortable with ambiguity - we operate in a dynamic way which can mean priorities and pace can change accordingly.
- Proven experience as an Account Manager or similar role in enterprise sales, preferably within the SaaS industry.
- Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at various organizational levels.
- Strong negotiation and presentation abilities, with the capacity to deliver compelling product demonstrations and articulate value propositions.
- Experience with Salesforce and Catalyst (nice to have).
- Strong analytical skills, able to build and execute strategy around key accounts with a data drive and outcome mindset.
- Demonstrated success in managing and growing large, complex accounts, with a track record of achieving sales targets and fostering long-term client relationships.
- Competitive Market Salary: Depending on level of experience - $130,000 - $150,000 (IC4)
- Personal development: We support our team to participate in courses, conferences, or events that will help them be relentless about improvement.
- Flexibility: We are hard-working and outcome focused, but recognize there is more to life than work. We promote a healthy work/life balance.
- Making an impact: You’ll work to solve interesting problems and help us keep communities safe.
- Health Care Plan (Medical, Dental & Vision). Auror covers 100% of the cost of your health insurance plan with United Healthcare & Metlife.
- Team love: We have regular team lunches and social events where most (if not all) activities are during work hours.
- Family friendly: We offer comprehensive parental leave and benefits for primary and non-primary caregivers.
- Employee share scheme: You’ll own part of a company making a real difference!
- Mental and physical health: We understand how vital both mental and physical health is, and have policies to support that, including Wellness Days (days that you can take for any reason whatsoever, not just for when you’re sick/ unwell).
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