Account Manager Jobs

Scott Rice Office Works is one of the premier commercial furnishing providers in the country, creating spaces that are engaging, inspiring, and perfectly tailored to our clients' needs and goals. Our clients range from small business owners to Fortune 500 corporations, healthcare, education, government, and hospitality environments.
At Scott Rice we believe in providing the best possible service to our clients and constantly striving to provide the best possible work environment for our team members.
We are looking for an Account Manager who will work with Market Development and Account Executives to manage existing client base and identify new sales opportunities. This position reports directly to the VP of Sales and is chiefly responsible for promoting products and services to ensure client satisfaction from a retention perspective, consistently messaging and communicating the Scott Rice brand.
Responsibilities

• Develop a deep knowledge of product and service offerings.
• Manage existing accounts to ensure client satisfaction and on-going business relationships.
• Provide outstanding service and value through collaborative problem-solving and timely response to client requests.
• Review and understand client contracts and cooperative purchasing agreements utilized to avoid competitively bidding projects.
• Partner with Sales/Design/Marketing on the preparation of budgets, bids and proposals. Collaboratively develop presentation formats and approve final bid package.
• Understand key trends and important issues in the market.
• Research product and services that appropriately address client's needs, budget and timelines.
• Collaborate with a team comprised of members of the Sales Support, Design, Project Management and Operations divisions to successfully manage projects from inception to completion; manage project pipeline and work with internal teams to insure timely completion of deliverables.
• Interface with vendors to understand product offerings, negotiate discounting terms and insure product availability.

Required Skills

• Exceptional customer service skills with a passion to provide solutions to client needs
• Ability to work with minimal supervision
• Must be able to work collaboratively within a sales team environment, as well as with vendors and clients
• Prior commercial furniture experience desired, as well as knowledge of the dealership world
• Knowledge of manufacturer's product and application, proven sales abilities and general understanding of business practices, pricing and discounting
• Proficiency in a variety of software: Microsoft office suite, CRM experience desirable
• Self-motivated with strong interpersonal/communication skills and ability to successfully present products and services

Education/Experience
Bachelor's Degree (B.A.) from a four-year college or university preferred; 3 years' related experience and/or training, or equivalent combination of education and experience.
Scott Rice is a drug-free workplace. Scott Rice is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, sexual orientation, gender identity, status as a protected veteran or status as a qualified individual with a disability or any other characteristic protected by applicable Federal, State, or Local law.