Account Executive - Inbound/Outbound Sales

Foxit is remaking the way the world interacts with documents through advanced PDF technology and tools. We are a leading global software provider of fast, affordable, and secure PDF solutions that are used by millions of people worldwide. Winner of numerous awards, Foxit has customers in more than 200 countries and global operations. We have a complete product line and an exciting and aggressive development schedule. Our proven PDF technology is disrupting the status quo establishment and has accelerated our company growth. We are proud to list as customers Google, Amazon, and NASDAQ, and with your skills and help, we plan to add many more. Foxit has offices all over the world, including locations in the US, Asia, Europe, and Australia. For more information, please visit https://www.foxit.com.

Do you enjoy solving problems and helping others? Are you passionate about customer experience? Are you familiar with technologies used in complex industry domains? At Foxit Software, we empower people to advance the way they work, and we create software solutions that improve the efficiency and lives of professionals everywhere.

This role is defined as an Account Executive – Inbound/Outbound Sales for an incubation product we intend to bring to the market in the near future. This product will be complex, and you’ll become the primary point of contact for this product. You will actively connect and engage with customers, utilizing a consultative approach to identify customer needs. The ideal candidate for this role will have proven experience establishing and building relationships through lead conversions or targeted outreach methods, identifying growth opportunities to accomplish business objectives, and ensuring customer satisfaction. If this is something that appeals to your ambition, preferred candidates will have demonstrated experience selling into complex fields like engineering, manufacturing, chemical processing, geospatial, operations research, architecture, or logistics.

What You’ll Do:

• Manage existing customer accounts by ensuring that existing customers remain satisfied with company products and services
• Utilize a consultative approach, discuss business issues with prospects, and develop a formal quote, a written sales proposal, or a formal sales presentation addressing their business needs
• Solve problems for accounts by understanding and exceeding expectations, illustrating the value of products and services to create growth opportunities
• Ensure pipeline accuracy based on evidence and accurate data
• Provide customer needs and product feedback to product managers and technical support staff
• Manage customer activity with CRM tools for maximum efficiency and visibility, with carefully executed follow-up to closure on open issues
• Document the buying criteria and process, and identify key decision-makers
• Build and strengthen the business relationship with current accounts and develop new prospects through cold calling and networking
• Ability to stay current with product offerings and industry trends
• Build and maintain lasting relationships with clients and partners by understanding their focus and anticipating their needs, and act as the primary point of contact for multiple accounts
• Develop and implement effective account plans to retain existing customers

What You’ll Need

• Passion about business and dissatisfaction with status quo, always thinking of ways to improve/grow assigned clients
• Dynamic personality able to effectively engage and influence a variety of audiences at all levels
• Demonstrated ability to work independently and remain motivated
• Ability to be in the Alpharetta office 3-4 days per week
• Business acumen, sound decision-making, analytical and organizational skills in a fast-paced environment; a consultative approach to managing complex client relationships
• Strong analytical skills
• Ability to travel up to 40% to meet with clients and prospects
• Experience selling to large organizations within complicated domains
• 2 - 5 years of experience with SaaS software sales as an Account Manager
• Proficiency with CRM software and an aptitude for learning new systems
• A focus on relationships, able to gain trust through communication, expectation setting, and completion of planned deliverables
• Confident communication (written and oral) skills and a demonstrated ability to work collaboratively with all levels of internal and external organizations

Foxit Software Inc. offers a comprehensive benefits package including 401(k) plus company match, paid holidays, PTO, sick days, medical, dental, vision, FSA, EAP, Life/AD&D, LTD, and voluntary life insurance.

Please note that our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

The compensation details listed in US role postings reflect the base salary only and do not include bonuses, or benefits.

For US candidates: Foxit Software Inc. participates in E-Verify in GA and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Foxit is a progressive, open-minded meritocracy. What you’re capable of matters, the rest doesn’t. (We’re an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.)

The role description doesn't fit 100%? But you have the feeling that Foxit could give your career a boost? Let's talk anyway and tell us your story! We are still growing, and some job profiles are not written yet!

Foxit is a progressive, open-minded meritocracy. What you’re capable of matters, the rest doesn’t. (We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.)

For US Positions: Being authorized to work in the U.S. is a precondition of employment. Foxit Software will not sponsor applicants for work visas.