Account Executive, Group Sales

The Opportunity
As a member of the Ticket Sales and Service Team, the Account Executive, Group Sales is responsible for generating revenue by identifying business opportunities and selling Grizzlies ticket products. These products include group tickets, group theme night events, single game suite rentals, suite packages, and season and partial plan tickets. The AE for Group Ticket Sales will also have responsibilities for FedExForum events as needed.
In This Role You Will

• Other related duties as assigned.
• Identify business opportunities by establishing professional and personal networks, proactively soliciting and following-up on any sales leads and representing the Grizzlies at assigned functions
• Prepare reoccurring and accurate reports regarding group sales, appointments, and account maintenance
• Continually grow revenue in assigned group category while meeting revenue goals in all sales categories
• Meet established sales objectives by executing effective corporate and non-corporate sales calls and presentations promoting the purchase of Grizzlies and FedExForum ticket products with an emphasis on group packages. This includes structured solicitation via cold calling over the phone and in-person as directed by the Sr. Manager, Group Sales
• Participate in a minimum of 5 outside/inside appointments per week plus make a minimum of 50 outbound sales calls each day with the goal of maximizing all ticket revenue, with a focus on group ticket sales
• Uphold the sales and service mandates of the department by working in conjunction with the entire Sales and Service Department
• Assist Ticket Service Team with renewing/servicing full season ticket accounts and other customer service issues as required
• Work assigned sales, promotional and team events for the purpose of developing new prospects and referral opportunities during games and outside normal business hours
• Service and renew existing group sales accounts
• Coordinate with other departments to organize and implement group night events
• Contribute to corporate business objectives by collecting and forwarding any sponsorship, advertising, team promotions and suite-leads to department management. Work with clients and recommend solutions to their needs

The Experience You Will Bring

• Bachelor’s Degree in Sales, Marketing or similar major
• Must be able to work normal business hours in addition to evenings, weekends and holidays, as necessary.
• Assertive, confident, persistent, and results-oriented approach to selling
• Sound communication and presentation skills, with the confidence and ability to deliver persuasive presentations
• Excellent relationship-building and interpersonal skills, with the ability to interact comfortably and effectively with internal and external clients at all levels of an organization
• A working knowledge of Microsoft Word and Excel
• Solid time management skills
• A minimum of two years direct sales and account management experience, accompanied by a strong commitment to proven sales results and customer service

Nice To Have

• Knowledge of Ticketmaster Archtics ticketing system and Microsoft Dynamics contact management system;
• A minimum of two years post-secondary education in a sales/marketing field;
• Knowledge of and a passion for professional basketball

What We Offer
At the Memphis Grizzlies, we strive to support our team members through all stages of life with robust and attractive benefits, financial and wellness options and great perks. In addition to offering a competitive salary, we have other great benefits and perks.
Keeping You Healthy

• Group Voluntary Benefits
• Industry leading health coverage
• Short and Long-term disability
• Team Member and Dependent Life Insurance
• Wellness programs through EAP and Headspace

Discounts and Perks

• Tuition Reimbursement
• Qualified parking and game night meals
• Matching 401(k)
• Happy Hours and other fun activities
• Team Store Discounts
• NBA Sponsored Discount Programs
• Employee Recognition Programs
• Employee Assistance Program
• Employee Referral Bonuses

Taking Time Off

• Holiday Pay
• Generous Paid Time Off
• Paid Parental Leave

Memphis Basketball LLC is an equal opportunity employer. We are committed to treating all applicants and team members fairly based on their abilities, achievements and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classification protected by law.