70181-Lp Customer Service Associate

Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.

Opportunity: Contribute To The Growth Of Your Career.

Supports a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention. Understands operational procedures and deters acts of dishonesty within established customer service guidelines.

• Promotes safety awareness and supports maintenance of a risk-free environment
• Coordinates and completes shrink-related activities in partnership with Store Management
• Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives.
• Follows through on commitments; accomplishes goals with minimum supervision
• Observes accurate checkout procedures for customers and Associates
• Adheres to all labor laws, policies, and procedures
• Engages customers, providing support and creating a positive shopping environment
• Promotes a culture of honesty and integrity; maintains confidentiality
• Encourages Associate use of shrink reduction resources
• Supports and participates in store shrink reduction goals and programs
• Performs other duties as assigned
• Provides timely, courteous and knowledgeable service to customers
• Provides an effective deterrent to theft through customer engagement and a professional and knowledgeable presence
• Communicates shrink-related concerns to Store Management and Loss Prevention

Who We Are Looking For: You!

• Ability to respond appropriately to changes in direction or unexpected situations
• Excellent communication skills and good judgment
• Standout colleague, working effectively with peers and supervisors to accomplish tasks
• 0-2 years retail or security experience
• Able to work a flexible schedule to support business needs

A Few More Reasons to Love TJX.

• Flexible work schedules
• Associate Discount
• Career development opportunities
• TAAP – TJX Associate Assistance Programs
• Be a part of an inclusive team
• Competitive Compensation
• Weekly Paychecks

Benefit programs and eligibility terms vary across our global locations. We encourage you to apply to learn more about how our benefits can make a difference for you.

Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

The pay range within this store is $15.50 to $20.85 per hour.

At TJ Maxx there’s so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.

Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.