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Technical Account Manager Jobs

Technical Account Manager Jobs
By Asana At San Francisco, CA, United States
Mentor other Technical Account Managers and User Operation agents, upleveling their technical and account management acumen.
3+ years of experience in a customer-facing technical role with senior stakeholders, driving customer technical implementation or transformation programs.
Experience with Salesforce, Jira, Okta, and Azure preferred.
Proven experience managing complex projects with close collaboration between Product, Engineering, and Customer Success to achieve customer outcomes.
Strong communication and interpersonal skills, with the ability to work cross-functionally and build relationships with customers and internal teams.
Experience working in a fast-paced, agile environment.
Sr. Technical Account Manager (Remote)
By CrowdStrike At Sunnyvale, CA, United States
3+ years of Customer Success/Support/Technical Account Management experience in SaaS organization
Escalate customer issues to management when appropriate.
Create knowledge base content to capture new learning for reuse throughout the company and user base.
Bachelor’s Degree or equivalent experience
Experience working with Windows Server Operating Systems
Knowledge of enterprise web technologies, security and cutting-edge infrastructures
Technical Account Manager Jobs
By CLM At Michigan, United States
Drive and manage communications and relationships with customers’ technical community with special focus on pre-RFQ activities
Min. 10 years experience in Automotive Industry and technical customer-facing role
Strong influencing, writing, and verbal communication skills
Grow, develop, and maintain successful customer relationships with OEM and Tier-1 customers within North America
Plan, develop and execute the OEM and Tier-1 long term customer acquisition strategy to profitably grow the business
Spearhead the process of identifying technological growth areas and white spots
Technical Account Manager Jobs
By T-Mobile At Sacramento, CA, United States
Business Planning Effective matrix management skills to influence/escalate for commitments when engaging fix actions. (Required)
Task Management Strong multi-tasking skills as well as prioritization of activities to resolve several customer emergencies at the same time. (Required)
Provide timely feedback to the management team on customer trends, issues and needs
Analyze process flow and application of tools to identify and implement improvements that promote a painless customer experience.
Less than 2 years Reporting Experience ()
Business Strategy Knowledge of wireless and wireline business preferred (Preferred)
Channel Cx Technical Account Manager
By Zoom At United States
Business forecasting, pipeline development and partner account management skills experience
Customer Relationship Management (CRM) tool experience
Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions
Create, deliver, and manage client demos/ presentations, quotes/ proposals, and Quarterly Business Reviews (QBRs)
Closing experience with a history of meeting sales quotas
Effective communication skills with internal and external partners of all levels
Senior Manager, Technical Account Management
By Pondurance At United States
Strong background in technical client relationship management, technical consulting, and project management
Develop strategies to improve the customer experience, team performance, morale, and cohesion with other internal teams
Experience with EDR, MDR, SIEM and IDS/IPS systems
Experience with SaaS platforms and services, their adoption, integration and ongoing use
Experience with Gainsight is a plus
Strong people leadership skills with proven track record of winning
Technical Account Manager Jobs
By Trilion Quality Systems At Greater Seattle Area, United States
Communicate and update management on a regular basis
Develop and maintain intermediate level of product knowledge and sufficient proficiency of the systems to demonstrate its capabilities
Establish and manage new accounts utilizing our sales process from initial contact through PO
Work in tandem with our technical team to present solutions and benefits for that specific prospect and their industry
BA/BS in Engineering, Business, Economy, Technical Field, or equivalent successful experience
Sound knowledge of PC use and applications
Technical Account Manager Jobs
By Frequency At United States
Knowledge and experience of project management techniques and tools
Create and maintain reasonable project plans and schedules to manage customer expectations (both service and content provider)
Hands-on knowledge of content-delivery standards such as MRSS, JSON, SFTP, etc.,
Hands-on knowledge of Internet technologies, including HTTP/S protocols and use of protocol analyzers
Strong problem solving and analytical skills, including qualitative and quantitative
Experience with OTT content operations
Senior, Technical Account Manager
By EROAD At , Remote $110,000 - $115,000 a year
You'll have previous experience in a similar role, working in a software / SaaS business.
It's a given you have a deep technical knowledge and capability and ideally you have worked in a SaaS business previously
You will have ownership of providing value and a seamless service while achieving operational efficiency and growth objectives.
Take care of the customers journey with us every step of the way, helping them to achieve their desired business outcomes.
Provide deep product expertise to clients and develop a deep understanding of their technical environment, product configurations and business processes.
Compile and analyze Customer Success metrics and KPIs and deliver customized business reviews.
Enterprise Technical Account Manager
By Plaid At , San Francisco, Ca $126,000 - $189,000 a year
Experience managing customer relationships independently and building / executing technical strategies to make customers successful with new technologies
Self-starter who takes initiative and possesses strong troubleshooting skills to guide customers through complex or escalated issues
Owning the post-sales technical strategy and alignment with customers, ensuring our mutual roadmaps are understood and communicated
Providing clear technical direction on all aspects of Plaids’ products
Establishing and owning relationships with every level of technical stakeholder from Engineers to CPOs / CTOs
Being an advocate for innovation and early adoption of Plaid solutions available to appropriate customers
Account Manager, Global Dgx Platform Technical Sales And Strategy
By NVIDIA At , Santa Clara, Ca $168,000 - $270,250 a year
Strong interpersonal and time management skills
Build effective collaborations for making revenue generating opportunity management, promotions, building sales strategies and actions and training.
6+ years knowledge, standard methodologies, and experience with modern HPC/AI Networking or GPU application acceleration is preferred.
Bachelor’s degree or equivalent experience.
Experience building and implementing a sophisticated technical sales strategy across multiple organizations.
Confirmed knowledge in influencing business practices and products to better align with customer needs
Technical Account Manager - Plex
By Rockwell Automation At , Troy, 48098, Mi
Establish a working relationship with assigned customer account, focused on transactional issue management considering customer objectives and roadmap.
Report to senior management in Support Services to provide insight into the current state of the customer relationship with assigned accounts.
Successful track record in Relationship Management and Account Management.
Educate and promote best practices for leveraging RA/Plex Support Services based on assigned customer s unique experiences and challenges.
3-5 years of experience using or supporting an ERP/MRP systems
Knowledge of RA/Plex solutions is not required but a big plus
Technical Account Executive Jobs
By Allied OneSource At Kansas City Metropolitan Area, United States
Help manage the recruiting process and strategies for technical clients
1 - 2 years of experience in sales, business development, or full cycle recruiting
Incentive programs that reward growth and success
Ongoing training programs for career development
State of the art technology
Year 1: $60,000 - $85,000
Technical Account Manager Jobs
By Leggett & Platt At , , Mi
Drive and manage communications and relationships with customers’ technical community with special focus on pre-RFQ activities
Min. 10 years experience in Automotive Industry and technical customer-facing role
Strong influencing, writing, and verbal communication skills
So, what will you be doing as a Technical Account Manager?
Grow, develop, and maintain successful customer relationships with OEM and Tier-1 customers within North America
Plan, develop and execute the OEM and Tier-1 long term customer acquisition strategy to profitably grow the business
Technical Account Manager Jobs
By Pluralsight At , , Ut
5-year experience in an enterprise-level customer-facing role (e.g. Professional Services, Technical Account Management, Solutions Consultant, Sales, Customer Success).
2+ years experience with direct project management responsibility to oversee complex projects cross-functionally with internal and external stakeholders.
Strong organizational and time management skills
The Technical Account Manager (TAM) is a subject matter expert on our Skills products and dedicated to specific business accounts.
Promoting early adoption of new platform capabilities, ensuring our largest accounts are also our product champions.
Minimum 1-year experience as a subject-matter expert or onboarding capacity, primarily communicating through email and Zoom.
Technical Account Manager - Usa
By Velo3D At , Remote
Proven work experience as a Field Service Manager, Technical Account Manager, Project Manager, or Program Manager
Identify solutions to keep customers satisfied and reduce support costs through surveys and other means of gathering data about customer experience.
Champion service contract renewals and manage them to completion.
Former hands-on experience with complex equipment, CAD, and supporting software
Excellent verbal and written communication skills
Strong analytical and problem-solving skills using collaborative and innovative approaches, as necessary
Technical Account Manager 3 Jobs
By Adobe At , Lehi, 84043, Ut $87,200 - $158,900 a year

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional ...

Technical Support Account Manager (Tsam)
By PTC Inc. At , Remote
Establish a working relationship with assigned customer account, focused on transactional issue management considering customer objectives and roadmap.
Successful track record in Relationship Management and Account Management, preferably in a digital selling IT environment
Excellent communication and presentation skills, both written and spoken
Knowledge of PTC solutions is not required but a big plus
Ability to work well in team with excellent organizational skills
Cross-functional coordination and collaboration skills across various levels
Ververica Technical Account Manager Sunnyvale
By Alibaba At , Sunnyvale, Ca $128,760 - $210,600 a year

As Technical Account Manager you like working with external clients, the open-source community, and internal colleagues alike. You will be the go-to person for any support topics in the sales and ...

Technical Account Manager Jobs
By Let's Do This At New York, United States
Minimum of 5 years technical account management experience, project management experience a plus
Experience in event management a plus
Project management certification(s) a plus
Strong familiarity with project management software tools, methodologies, and best practices
You’re highly organized and able to manage multiple priorities at once while paying close attention to detail
Experience seeing projects through the full life cycle and delivering successful results

Are you an experienced Technical Account Manager looking for a new challenge? We are looking for a highly motivated individual to join our team and help us provide exceptional customer service and technical support. You will be responsible for managing customer accounts, troubleshooting technical issues, and providing product training and support. If you have a passion for technology and customer service, this could be the perfect job for you!

A Technical Account Manager is responsible for managing the technical relationship between a company and its customers. They are responsible for providing technical support, troubleshooting, and resolving customer issues. They also work with customers to ensure that their products and services are meeting their needs.

What is Technical Account Manager Skills Required?

• Excellent customer service and communication skills
• Technical knowledge of the company’s products and services
• Ability to troubleshoot and resolve customer issues
• Ability to work independently and manage multiple tasks
• Ability to work in a fast-paced environment
• Knowledge of customer relationship management (CRM) software

What is Technical Account Manager Qualifications?

• Bachelor’s degree in computer science, information technology, or related field
• Experience in customer service, technical support, or account management
• Knowledge of customer relationship management (CRM) software
• Ability to work independently and manage multiple tasks
• Ability to work in a fast-paced environment

What is Technical Account Manager Knowledge?

• Knowledge of customer relationship management (CRM) software
• Knowledge of customer service and technical support
• Knowledge of the company’s products and services
• Knowledge of troubleshooting and resolving customer issues

What is Technical Account Manager Experience?

• Experience in customer service, technical support, or account