Training & Quality Assurance Manager (Remote)
By Contactus LLC At , Columbus, 43004
Work with managers within all applicable departments to identify skill gaps, training opportunities and develop/deliver training solutions.
Bachelor's degree in relevant field or will accept 10 years total experience combination between education and call center training leadership experience.
Manage call center quality assurance team to effectively provide quality analysis of all agent staff.
Ensure skills and training matrix is kept up to date and available for review.
Manage training and quality assurance team and provide individual development.
Manage the training and quality assurance department budgets.
Associate Director, Clinical Quality Assurance (Remote)
By Merck Sharp & Dohme At , West Point, 19486 $118,640 - $186,800 a year
Provide inspection management support as appropriate.
Design and actively participate in special assignments on various project teams and work streams as determined by QA management.
Provides training and mentorship to less experienced members of QA staff.
BS/BA degree in a relevant area with 8+ years of experience in the pharmaceutical industry.
GCP QA site audit experience.
Interfaces with relevant stakeholders, including regulatory, clinical and development sub-teams, as appropriate to provide Good Clinical Practice, Pharmacovigilance and QA expertise.
Associate Director, Clinical Quality Assurance (Remote)
By MSD At , West Point $118,640 - $186,800 a year
Provide inspection management support as appropriate.
Design and actively participate in special assignments on various project teams and work streams as determined by QA management.
Provides training and mentorship to less experienced members of QA staff.
BS/BA degree in a relevant area with 8+ years of experience in the pharmaceutical industry.
GCP QA site audit experience.
Interfaces with relevant stakeholders, including regulatory, clinical and development sub-teams, as appropriate to provide Good Clinical Practice, Pharmacovigilance and QA expertise.
Remote Quality Assurance Analyst I, Ii, Iii
By National General Insurance At , Winston-Salem, 27103
Formulates the test strategy for testing through analysis of system requirements
Works closely with Business team to review requirements and ensure comprehensive test plan
Bachelor’s degree or equivalent experience
Strong attention to detail, organization skills, and timeliness in order to meet customer expectations
Effective verbal and written communication skills to interact with business and technical resources
Problem-solving skills, effective listening, interaction, discretion, and diplomacy skills
Quality Assurance Specialist - Remote Day Shift ($18.20 - $27.30 Doe)
By Carlile Transportation Systems, LLC At , Tacoma
Three to five (3-5) years related data entry, billing or accounting experience
Undergraduate degree in accounting, finance, business or related field preferred
Two (2) years TruckMate experience
Excellent written, verbal and listening communication skills
Excellent organizational skills and the ability to work under time pressure and produce results within strict deadlines
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
It Manager Quality Assurance (Remote)
By US Foods At , Rosemont, Il $89,300 - $133,000 a year
3+ years of hands-on leadership and people management experience, preferably leading team in an Agile/Scrum environment
Remote: This role is fully remote, and the associate is expected to perform assigned responsibilities from a home-based environment.
Manages a team of employees and contractors responsible for delivering QA activities.
Other duties as assigned by Manager
This position would directly manage employees and will have oversight of consulting resources
5+ years' experience in a quality assurance role, preferably in data
Quality Assurance Rep (Remote)
By Sears Home Services At , Remote $11.20 - $15.50 an hour
Attends regular calibration sessions and calls with management and other sites
Completes projects to support improving the customer's calling experience, including ad hoc reports and trend analysis
Must be able to be flexible and adaptive to changing priorities and job responsibilities
Proficient skill in using Microsoft Office applications, including Excel, Word and Outlook
Strong oral and written communication skills
Ability to meet the physical requirements of frequent sitting and some standing and walking, with bending and reaching as necessary
Remote Loan Servicing Quality Assurance Supervisor
By Vylla At , $70,900 - $82,000 a year
Provide monthly reporting to management of KPI’s.
Manage Validation in the Issue Management tool to ensure items assigned to the team are completed timely.
Develop ad-hoc or operational reports to meet ongoing business requirements.
High school diploma required; bachelor’s degree or equivalent work experience preferred.
Strong knowledge of Mortgage Servicing processes and default timelines.
Proficient in MS Office with advanced skills in Excel and PowerPoint preferred.
Quality Assurance Manager - Remote | Wfh
By Get It Recruit - Healthcare At New York, NY, United States

Are you passionate about ensuring excellence, creating top-notch products, and making a real impact? Join our dynamic team at [Confidential Company] as a Quality Assurance Manager and be part of a ...

Remote Loan Servicing Quality Assurance Analyst
By Vylla At , $27.11 - $31.25 an hour
Work closely with default management to analyze business process and identify business control points.
Review completed “servicing file” to determine servicing practices vs client or agency servicing requirements.
Develop ad-hoc or operational reports to meet ongoing business requirements.
Bachelor’s Degree or equivalent job experience preferred.
Source and compile/organize loan servicing procedural documents into a complete loan “servicing file”.
Draft and complete initial response(s) to external or internal QC/Audit findings.
Quality Assurance Specialist - Remote Day Shift ($18.20 - $27.30 Doe)
By Carlile At , Tacoma, Wa
Three to five (3-5) years related data entry, billing or accounting experience
Undergraduate degree in accounting, finance, business or related field preferred
Two (2) years TruckMate experience
Excellent written, verbal and listening communication skills
Excellent organizational skills and the ability to work under time pressure and produce results within strict deadlines
Operates safely and in compliance with all established HSE policies and procedures
Remote Loan Servicing Quality Assurance Analyst
By Carrington Mortgage Holdings, LLC At , Westfield, 46074, In $27.11 - $31.25 an hour
Work closely with default management to analyze business process and identify business control points.
Come join our amazing team and work remote from home!
Review completed "servicing file" to determine servicing practices vs client or agency servicing requirements.
Develop ad-hoc or operational reports to meet ongoing business requirements.
Bachelor's Degree or equivalent job experience preferred.
Three (3) or more years of recent mortgage experience in different areas of mortgage servicing.
Quality Assurance Specialist-Cancer Registry (Fully Remote)
By Mayo Clinic At , Rochester, 55901, Mn

Affirmative Action and Equal Opportunity Employer

Senior Director, Quality - Remote
By WCG At , Puyallup, Wa $113,000 - $145,000 a year
Advanced skills in Microsoft Office required and experience in using complex database systems
Opportunities for career development with on-the-job training, certification assistance and continuing education reimbursement
Bachelor’s degree or equivalent experience
Minimum 5 years’ experience in a quality assurance function
Minimum of 3 years' experience managing teams, either directly or indirectly
Strong analytical skills with demonstrated ability to synthesize complex or diverse information
Quality Assurance Auditor - Remote Opportunity
By Akumin At ,

Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment ...

Quality Assurance Nurse, Rn - Behavioral Health (Remote)
By Inland Empire Health Plan At , Rancho Cucamonga, Ca $79 a day
Possess an understanding of and sensitivity to multi-cultural community. Prefer knowledge of Medi-Cal/Medicare managed care environment.
Major Functions (Duties and Responsibilities)
Knowledge of Medi-Cal, CMS, DMHC and NCQA preferred.
Pay rate will commensurate with experience
Software Quality Assurance Automation Engineer | Remote
By Cardinal Financial At , Remote
Utilizes knowledge of testing methodologies and techniques to develop and maintain automated testing scripts
Configures and manages automated test builds
Troubleshoots defects and manages defect tracking and resolution processes
3+ Experience writing and maintaining automation testing scripts
Prior experience working with Selenium WebDriver
Experience working in an agile development work environment
Clinical Quality Assurance Professional - Remote
By W. L. Gore & Associates At , Flagstaff, 86001, Az
Support the Clinical vendor qualification, selection, and management process
Working knowledge of inspection management
Demonstrated project management and leadership skills
Minimum of 3 years experience in the Biotech, Medical Device, Pharmaceutical or Healthcare industries
Minimum of 2 years experience in clinical and/or quality system compliance and auditing
Knowledge of Good Clinical Practices (GCP) and all applicable regulations
Senior Director, Quality - Remote
By WCG At Puyallup, WA, United States
Advanced skills in Microsoft Office required and experience in using complex database systems
Opportunities for career development with on-the-job training, certification assistance and continuing education reimbursement
Bachelor’s degree or equivalent experience
Minimum 5 years’ experience in a quality assurance function
Minimum of 3 years' experience managing teams, either directly or indirectly
Strong analytical skills with demonstrated ability to synthesize complex or diverse information
Temporary Quality Assurance Specialist-Remote
By TTEC At , Englewood, Co $25 - $30 an hour
Bring your time management and organizational skills to manage multiple, complex, on-going tasks
Use your thorough knowledge and understanding of client specific call and product knowledge requirements to prepare reports
Pinpoint areas of improvement through monitoring calls for customer satisfaction and client requirements
6 months or more of customer service and call center experience
Ask us about our paid time off (PTO) and wellness and healthcare benefits
Visit www.mybenefits.ttec.com for more information.