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Manager Service Delivery Jobs

Service Manager Jobs
By NationaLease At , Landenberg, 19350
Effectively manages team members, including technicians and advisors, to ensure team objectives and sales goals are being carried out.
Experience in the automotive/truck field.
Schedule service appointments, reviews recall and PM reports.
Provide a complete and accurate written cost estimate for labor and parts.
Write up customer's vehicle problems accurately and clearly on repair order.
Greet customers in a timely, friendly manner and obtains vehicle information.
Service Manager Jobs
By Sunbelt Fire At Bessemer, AL, United States
Lead, manage, and be accountable to all direct reports and department staff
Generate leads and close sales opportunities by working with customers and inside support managers
Ensure proper onboarding, safety training, technical training, and continuing education of technicians
Manage a positive and productive relationship with our vendor partners
Manage and be accountable for all service revenue, costs, expenses, and margins
Excellent verbal and written communication skills
Hr/Payroll Service Delivery Manager
By Premier Inc. At , Remote $80,000 - $148,000 a year
Strong customer management skills; Experience in leading technical discussions, strong relationship building, communication, organizational and leadership skills.
Experience in program or project management, accounting management or IT.
The only company to be recognized by KLAS twice for Overall Healthcare Management Consulting
Knowledge of existing and emerging hardware and software technologies and an aptitude for learning new technologies.
Experience in a regulated industry (Healthcare, Banking, etc…).
Experience showcasing comfort with IT-oriented topics and Cyber Security.
It Service Delivery Manager- Pc Support
By Tampa General Hospital At , Tampa, 33606, Fl $94,390 a year
Manage customer expectations and build partnerships to ensure customer experience excellence.
Provide regular and accurate management reporting on IT Service performance.
Ability to handle sensitive information, work orders, multitask, and manage others. Working knowledge of supervisory principles and practices.
Exhibit excellent analytical and problem-solving skills.
Focus on Operations and improving the client experience with positive results for the client and the Business Units.
Have processes and procedures in place to ensure that each customer receives a world class service experience.
Service Manager, Norfolk Jobs
By Tesla At , Norfolk, Va
Educational experience: Bachelor’s degree or equivalent professional experience.
Leadership experience: Experience leading teams and managing a diverse group of roles and responsibilities.
Professional experience: Prior leadership experience in a service-focused industry. Automotive expertise is not required.
Attitude and approach is everything. You must:
Be a leader and a team-player.
Be strategic and proactive. You must think and plan ahead to give your team the tools they need to be successful.
Senior Service Delivery Manager
By Precision Recruiting Solutions Group® At Pittsburgh, PA, United States
EDUCATION, EXPERIENCE, AND SKILL REQUIREMENTS
Experience with ITIL or other service management frameworks
Responsible for the delivery, management, and improvement of IT services to support business and meet employee needs
Lead the development, implementation, sustainment, and continuous improvement of IT Service Management (ITSM) processes
Ensure that the portfolio of services offered meets internal customer needs and achieves intended business outcomes.
Proactively manage vendors to ensure integration and monitoring of external services performed
Service Manager Jobs
By Climate Pros At , Fairfield, 07004, Nj
Desired Skills, Certifications, and Education:
Experience leading teams and managing a diverse group of roles and responsibilities.
Assist the team in developing standards and processes to continuously elevate the overall service experience
Manage overall performance of assigned Service Technicians and corresponding territories
Provide regular coaching and feedback and have a deep knowledge of your team and each member’s strengths, weaknesses and opportunities
Strong customer service skills, proper phone etiquette with a customer centric focus
Senior Relationship Manager, Collections Service Delivery
By SoFi At Charlotte, NC, United States
Excellent organizational and time management skills
Knowledge of bankruptcy and probate receivables management
Lead/partner with vendors to achieve performance targets, manage overall quality and customer experience, and continuously drive process improvements
Perform all other duties as assigned by management
5+ years’ experience in student loans operations with strong knowledge of collections
5+ years’ experience managing complex vendor relationships
Senior Relationship Manager, Collections Service Delivery
By SoFi At Claymont, DE, United States
Excellent organizational and time management skills
Knowledge of bankruptcy and probate receivables management
Lead/partner with vendors to achieve performance targets, manage overall quality and customer experience, and continuously drive process improvements
Perform all other duties as assigned by management
5+ years’ experience in student loans operations with strong knowledge of collections
5+ years’ experience managing complex vendor relationships
Remote Delivery Manager Jobs
By Insight Global At United States
Implements standards for technical documentation, incident and problem management, and management reporting.
24/7 on-call requirement in support of major incidents coupled with Major Incident Response Team (MIRT) participation. On-call schedule is on rotation.
Broader work or accountabilities may be assigned as needed.
Location: Remote (comfortable working 8-5 CST)
Facilitates effective working relationships between LOB & technology partners through value-added representation of each business groups service needs, priorities, and issues.
Maintains an understanding of all major problems, issues, trends, and changes in the supported environments.
Assistant Delivery Manager Jobs
By Werner Enterprises At Livonia, MI, United States
Strong knowledge of warehouse processes, technology, order fulfillment to retail, transportation, and supply chain management.
Perform additional functions that may be assigned at the discretion of management.
Enhance the customers' shopping experience.
Excellent written and verbal communication skills.
Strong computer skills, especially in Microsoft Office Suite (Excel, Word, PowerPoint).
Werner Final Mile offers competitive wages
Delivery Manager Jobs
By Afterpay At San Francisco, CA, United States
Educate merchants and partners to implement optimal integration strategies, techniques, and user experience best practices
Experienced in full-stack development and software architecture patterns; Experience using and/or documenting technical APIs
Outstanding presentation skills to both technical and executive audiences, whether impromptu or using presentations and demos
Experience working in the sales lifecycle and driving outcomes in a client-facing environment
Paid Life insurance, AD&D, and disability benefits
Become an expert on Block’s APIs and how to best use them to match merchants' needs
Technical Service Delivery Manager - Cybersecurity
By Stratascale – An SHI Company At Charlotte, NC, United States
Excellent project management skills, with the ability to effectively plan, organize, and execute cybersecurity projects, ensuring timely and successful delivery.
Allocate and manage resources effectively, ensuring optimal utilization of skills and expertise within the team to meet project demands.
Define project scopes, objectives, and deliverables in consultation with clients, ensuring alignment with their business goals and regulatory requirements.
Conduct periodic performance evaluations of team members, providing constructive feedback, recognizing achievements, and identifying opportunities for skills enhancement.
Stay abreast of relevant industry certifications, maintain personal expertise, and encourage team members to pursue professional development opportunities.
5+ years experience in managing and delivering cybersecurity services or projects, preferably within a consulting or professional services environment.
Service Manager Jobs
By Pomp's Tire Service, Inc. At Duluth, MN, United States

Service Manager 3273 Carlton St, 3273 Carlton St, Duluth, Minnesota, United States of America Req #2654 Friday, July 14, 2023 Are you ready to join one of the fastest growing companies in the ...

Delivery Manager Jobs
By Synechron At Piscataway, NJ, United States
Experience in creating, refining, and documenting technical requirements
Over 10+ years of relevant experience
Experience in working with AWS services
Experience in working with Data Warehouse implementations
Burning desire to achieve outcomes - hit milestones, targets, finish lines.
Senior Service Delivery Manager
By bswift At Chicago, IL, United States
Project management skills; and ability to interact with all levels of a clients organization
Creating Benefits Class Matrix, Requirements, Rates, Permissions, Field Options, Site Text and Implementation Questions Log with client (including client sign-off)
4+ years of project management
A Bachelor’s Degree from a four-Year College or university; or equivalent combination of education and experience.
Directly manage their assigned client relationship(s); ensure delivery quality and timeliness
Configuring system as needed for annual benefit program changes/acquisitions
It Manager, Service Delivery
By Feld Entertainment At Ellenton, FL, United States
A minimum of 8 years of experience in IT service management, with a proven track record of delivering high-quality services
Strong leadership and team management skills, with the ability to delegate effectively and drive high performance
Knowledge of IT service management frameworks and best practices, such as Service Desk operations
Any other duties as assigned by management.
Strong knowledge working with Managed Service Providers
Manage risks associated with service delivery, implementing mitigation measures as necessary
Service Delivery Director Jobs
By Quinnox At Chicago, IL, United States
Ideal Candidate will also have the following technical experience in a delivery management role:
Preferred experience working with Insurance industry clients. Ideally experience in employee benefits and disability insurance.
On Site Resource Management, hiring
Talent Leverage, Management & Development.
Experience working and navigating in a multi-vendor environment
Experience managing contractor and sub-contractors leading them to common Quinnox goal
Delivery Manager Jobs
By Oportun At United States
Facilitate issue resolution, ensuring radical transparency and effective expectation management at all levels
Demonstrated professional experience in the capabilities below over the last 5+ years of relevant experience
Adherence to policies, standards, and frameworks. (e.g. SDLC, Change Management, Risk & Security)
Develop program plans, coordinating with cross functional teams to manage, sequence dependencies, and coordinate release planning.
Any graduate/post-graduate with 7+ yrs of overall experience
Direct work experience within Consumer Banking, Consumer Lending or Fintech industry.
Service Manager Jobs
By Ciocca Dealerships At Souderton, PA, United States
Experience as an Automotive Service Manager in a dealership setting required
Responsibilities include but are not limited to:
Qualifications include but are not limited to:
WORK FOR THE LARGEST PRIVATELY HELD AUTOMOTIVE DEALER GROUP IN THE TRI-STATE AREA!***
Competitive & industry leading pay scale
Quarterly cash bashes to recognize top performers

Are you looking for an exciting opportunity to lead a team of service delivery professionals? We are looking for a Manager Service Delivery to join our team and help us deliver exceptional customer service. As Manager Service Delivery, you will be responsible for overseeing the day-to-day operations of the service delivery team, ensuring that all customer requests are handled efficiently and effectively. You will also be responsible for developing and implementing strategies to improve customer satisfaction and service delivery. If you are a motivated and experienced leader, this is the perfect role for you!

Manager Service Delivery job is responsible for ensuring that customer service delivery meets the highest standards of quality and efficiency. This role involves managing customer service teams, ensuring customer satisfaction, and developing strategies to improve service delivery.

What is Manager Service Delivery Skills Required?

• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making skills
• Ability to manage multiple projects and prioritize tasks
• Knowledge of customer service principles and practices
• Knowledge of relevant software and technologies
• Ability to work in a fast-paced environment

What is Manager Service Delivery Qualifications?

• Bachelor’s degree in Business Administration, Management, or related field
• 5+ years of experience in customer service or related field
• Proven track record of successful customer service delivery

What is Manager Service Delivery Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant software and technologies
• Knowledge of customer service metrics and KPIs

What is Manager Service Delivery Experience?

• 5+ years of experience in customer service or related field
• Proven track record of successful customer service delivery

What is Manager Service Delivery Responsibilities?

• Develop and implement customer service strategies and initiatives
• Monitor customer service performance and identify areas of improvement
• Manage customer service teams and ensure they meet customer service standards
• Develop customer