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Junior Application Support Analyst Jobs

Application Support Analyst Jobs
By SoFi At , San Francisco, 94129, Ca
Must have user support skills, especially interpersonal communication, and patience.
Together with our members, we're changing the way people think about and interact with personal finance.
Maintain, analyze, troubleshoot, and repair system application issues.
Support Wyndham's applications including Encompass, Blend, Velocify, InContact, etc.
Respond to end user support requests and documents resolution via help desk software.
Handle escalated tickets for Application Support from junior members of the Help Desk team.
Junior Application Support Specialist
By Decisions At Virginia Beach, VA, United States
Take detailed notes and record events/problems in the appropriate knowledge base
Schedule and coordinate meetings to review and solve customer issues.
Maintain consistent communication with customers for open issues
Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
Take note of customer resources/tools and install and test them locally to aid in the troubleshooting endeavor
Application Support Analyst Jobs
By SoFi At San Francisco, CA, United States
Must have user support skills, especially interpersonal communication, and patience.
Maintain, analyze, troubleshoot, and repair system application issues.
Support Wyndham’s applications including Encompass, Blend, Velocify, InContact, etc.
Respond to end user support requests and documents resolution via help desk software.
Handle escalated tickets for Application Support from junior members of the Help Desk team.
Act as a leader and mentor to junior members of the team for escalated tickets and training.
Application Support Analyst Jobs
By Resource Quorum At , Lake Forest, Ca

Qualifications Good communication US shift Technically knowledge BE candidates

Application Support Analyst Jobs
By Frontline Data Solutions At , Houston, Tx
Frontline is looking for an experienced Application Support Analyst to be a critical member of our Customer Success team.
Maintain and update documentation in the online knowledge base.
2+ years’ experience in providing client support for a technical product, preferably enterprise software
Experience supporting third-party enterprise software.
Strong verbal and written communication skills
Become an expert in several web-based software products used by enterprise clients.
Analyst, Application Support-Learning Jobs
By T-Mobile At Frisco, TX, United States

At least 18 years of age

Legally authorized to work in the United States

Operations Research Support Analyst (Orsa) - Junior
By Firebird AST At , Washington, 20001, Dc
Experience with complex financial fraud, asset forfeiture, money laundering, identity theft, cybercrime, and crypto currency
Certification in Association of Certified Fraud Examiners and Association of Certified Anti-Money Laundering Specialist desired.
I2 Analysts Notebook or similar financial analysis software
Develop visual representations of investigative targets and applicable financial information for field personnel using advanced data visualization tools and/or link analysis.
Provide assistance to field personnel, on the forfeiture-related aspects of their investigations.
Provide investigative review of seizure intakes, to identify hidden assets, accounts, and any activities that provide nexus to additional seizure.
Junior Business And Technology Analyst - Application Developer
By Axos Bank At , San Diego, 92122, Ca $24 - $30 an hour
Create robust customers experiences within mobile development through Xamarin, iOS and Android
Customer Obsession: "Good enough" isn't good enough for you. You're obsessed with perfecting the customer experience.
Excellent verbal and written communication skills, including ability to simplify complex concepts for technical and non-technical audience.
Experience with C#, Java, or another Object-Oriented Programming language
Front end development experience with JavaScript, HTML, CSS
HSA or FSA account and other voluntary benefits
Rates Ny Application Support Analyst - Srtr
By Citi At , New York, Ny $137,610 - $206,420 a year
Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.
Experience working or leading requirement gathering efforts for multiple large development projects at one-time
Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements
Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options.
Persuades and influences others through strong and comprehensive communication and diplomacy skills
Practical problem solving and strategic thinking skills
Application Support Analyst Jobs
By Indigo At , Memphis, Tn
Strong written and spoken communication skills
2+ years professional experience in software support or motivated recent graduate
Experience working in an ITIL based Service Desk/Helpdesk
Experience with Salesforce, Oracle ERP, or similar technology
Data troubleshooting experience (Oracle, SQL, MySql, etc.)
Some coding and scripting experience strongly preferred (node.js, Python, etc.)
Application Support Analyst Jobs
By LifeWorks (acquise par TELUS Santé | acquired by TELUS Health) At Chicago, IL, United States
Build knowledge management through regularly documenting and sharing lessons learned, Q&A to the team’s knowledge base
Understand business requirements, build test cases and test software changes
Minimum 3 years of relevant work experience
Saas experience is an asset
Exceptional problem-solving skills, documentation and multi tasking skills
Excellent written and verbal communication skills
Ln Concerts, Venue Application Support Analyst
By Live Nation At , Remote
Minimum 1-year experience supporting PoS systems (preferably Appetize and/or Micros)
Intermediate knowledge of Microsoft Excel, including use of formulas and pivot tables
Experience with food and beverage business operations, ideally multi-location enterprises
Basic familiarity with Accounting practices (can balance finances/inventory, etc.)
HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
Input PoS data: menu items, prices, discounts, employee credentials, venue layouts, etc.

Are you looking for an exciting opportunity to join a fast-paced and innovative team? We are looking for a Junior Application Support Analyst to join our team and help us provide world-class support to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing technical support and guidance. If you have a passion for technology and a desire to help others, this is the perfect job for you!

Overview A Junior Application Support Analyst is responsible for providing technical support to users of software applications. They troubleshoot and resolve software issues, assist with software installations, and provide technical support to users. Detailed Job Description The Junior Application Support Analyst is responsible for providing technical support to users of software applications. This includes troubleshooting and resolving software issues, assisting with software installations, and providing technical support to users. The Junior Application Support Analyst will also be responsible for creating and maintaining documentation related to software applications, and providing training to users on the use of software applications. Job Skills Required
• Knowledge of software applications and their functionality
• Ability to troubleshoot and resolve software issues
• Ability to install and configure software applications
• Ability to provide technical support to users
• Knowledge of computer hardware and networking
• Knowledge of database systems
• Excellent communication and customer service skills
• Ability to create and maintain documentation
• Ability to provide training to users
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• 1-2 years of experience in software application support
• Knowledge of software applications and their functionality
• Knowledge of computer hardware and networking
• Knowledge of database systems
• Excellent communication and customer service skills
Job Knowledge
• Knowledge of software applications and their functionality
• Knowledge of computer hardware and networking
• Knowledge of database systems
• Knowledge of troubleshooting and resolving software issues
• Knowledge of software installation and configuration
• Knowledge of customer service and communication
• Knowledge of creating and maintaining documentation
• Knowledge of providing training to users
Job Experience
• 1-2 years of experience in software application support
Job Responsibilities
• Troubleshoot and resolve software issues
• Assist with software installations and configurations
• Provide technical support to users
• Create and maintain documentation related to software applications
• Provide training to users on the use of software applications
• Monitor software applications for performance and stability
• Respond to user inquiries in a timely manner
• Maintain up-to-date knowledge of software applications and their functionality