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It Help Desk Support Tech Jobs

Help Desk / Field Tech
By SundogIT, Inc. At DeKalb, IL, United States
Configure file, print and remote access services
Experience required with Windows desktop operating systems
Experience with routers and firewalls
Working Knowledge of Non Cisco Firewall Technologies - SonicWALL, Linksys, NetGear
Working Knowledge of Wireless Technologies
Minimum 1 year experience – Cisco Switching, VLAN, Routing, Firewalling Support
It Help Desk Support Associate
By Bain & Company At New York, NY, United States
Annual discretionary performance bonus   
4.5% 401(k) company contribution, which increases after 3 years of service and is 100% vested upon start date  
Generous paid time off, including parental leave, sick leave and paid holidays  
Fully vested 401(k) company contribution  
Paid Life and Long-Term Disability insurance  
This role may also be eligible for other elements of discretionary compensation
It Help Desk Tech (Remote)
By SHOSHIN TECHNOLOGIES, INC. At United States
Remote work and all the equipment you’ll need to be effective
Comprehensive benefits including health insurance, retirement, PTO, and your birthday off from work!
Use a ticketing system to manage client issues and accurate documentation
Microsoft stack experience preferred (O365, Exchange Online, SharePoint Online, Intune, Azure AD, Teams, as well as Windows Server)
Strong positive mentality, problem-solving, communication, and teamwork skills
Guaranteed salary 40-50K with opportunities for bonuses
It Support Desk Jobs
By AIFS At Stamford, CT, United States

Assist the senior desktop support/network administrator with upgrading PCs and laptops. Update drives from traditional to SSD, install Windows 10 and assist with Windows updates. Troubleshoot issues ...

It Help Desk/Support Specialist
By Pritchard Companies At Clear Lake, IA, United States
Resolve problems, provide remote assistance, document, and manage tickets.
Ability to effectively present information and respond to questions from groups of managers, end users with varying levels of technical experience.
1+ years of experience in IT support
Work with the IT team to resolve high level hardware and software issues.
Work with members of IT team to maintain accurate hardware/software inventory.
Proactively complete assigned tasks resulting in successful, on time, high quality deliverables.
It Support Desk Supervisor
By Proven Recruiting At Cypress, CA, United States
Bachelor's in Computer Science, Business, or related field experience (ITIL and ServiceNow certifications a plus!)
2+ years' experience managing Level 1 Support Desk teams and ServiceNow ticketing systems
Experience tracking metrics in Excel and running Incident by State reports to ensure IM, FCR, and SLA compliance
Manage support desk and support configurations, installations, and troubleshooting of software and end-user devices
Complete benefits package, including medical, dental, vision, 401(k), and PTO
5+ years supporting Active Directory, DNS, DHCP, TCP/IP, VPN, MS Exchange, and Cisco Contact Center
Tech Help Desk Jobs
By Rang Technologies Inc At United States
12. Learning Management System Experience Beneficial.
14. Adherence to schedules (published in the Workforce Management application).
11. Experience at Institutions of Higher Education Beneficial.
Pay Rate: $15/hr. (W2 Without Benefits)
3. Relying on resources as trained (knowledge base, websites, support channels).
3. Strong Active Listening Skills.
It Support / Desktop Support / Help Desk
By 1 POINT SYSTEM LLC At United States
Keep support desk team, peers, and management apprised of any new support issues in a clear and timely manner.
3 years plus of experience with waste industry software, including but not limited to InfoPro, Dossier, and TRUX.
Business systems analytical experience, including the ability to flow chart processes.
Experience with Standard Query Language (SQL).
Experience and creativity in troubleshooting software application problems.
Knowledge and understanding of relational databases.
Help Desk It Support Tech/Admin
By Computer Staff At , Bedford, Tx $18 - $26 an hour
Dealing with phone calls and communication with users needed support, use remote control service app to access user machines.
Working from support tickets in a helpdesk environment.
Windows 10 Pro in an Office 365 and Active Directory environment (Azure AD a plus)
PC support for upgrades, repairs, printer drivers & issues
Basic troubleshooting for Android or iOS phone end-user issues (Outlook, Settings, Configs).
Office 365, Windows, OneDrive, Active Directory
Tech Support - Help Desk (Entry Level)
By CDK Global At Salt Lake City, UT, United States
Have a positive attitude and can receive and offer constructive feedback
Any previous Customer Service experience
Experience operating computers, and learning new computer software
Experience taking notes and summarizing conversations
Associate Responsibilities and Job Functions:
Receive training and learn to master core principles of the Lightspeed Software
It Support/Service (Help Desk) Manager
By Denver Water At , Denver, 80204, Co $113,270 - $138,441 a year
Any equivalent combination of certifications, education, or experience that provides the required skills, knowledge, and abilities for the position.
Participate and/or take lead in incident management as required.
Minimum 8 of related work experience and 4 years of progressive leadership experience preferred.
CompTIA Security+, GIAC Security Essentials (GSEC) or relevant certifications preferred but not required.
Develop and manage annual operational team budgets including AV Equipment, printer equipment, computing devices, staffing and professional services.
This position has formal supervisory responsibilities over other employees.
It Help Desk Support
By Peraton At , New York, 10001, Ny $51,000 - $82,000 a year
Alerts management to recurring problems and patterns of problems. Respond to and diagnoses problems through discussion with users.
Follow a set work schedule as assigned by management.
Bachelor's degree with 4 + years or High School diploma with 8-10 years of relevant experience.
Minimum of 2 years of experience working in a help desk environment with ServiceNow tools.
Prior experience with HHS and/or the Office of Inspector General customer, is a plus.
Must have great oral and written communication skills.
It Help Desk - Technician Network Support
By Salt River Project At , Phoenix, 85004, Az
Provide remote phone/chat assistance to internal SRP clients/employees with varying degrees of technical knowledge.
Maintains documentation in the supporting knowledge base to assist user in the resolution of application, hardware and software problems.
Networking, to include general knowledge of user accounts and login, FTP, VPN, and Intranet vs. Internet
Preferred requirements include familiarity with the following:
Provide excellent customer service demonstrating patience while effectively dealing with client problems.
Prevents unauthorized access to system and files per SRP's code of conduct and policies.
It Help Desk Support (Onsite)
By Core-Mark At , Knightdale, 27545, Nc
Confers with staff, users, and management to establish requirements for new systems or modifications.
Ability to establish credibility to build and maintain strong relationships with customers, management, and other IT professionals.
Extensive knowledge in troubleshooting/diagnosing of computer hardware and network problems and providing resolutions
Growth opportunities performing essential work to support America’s food distribution system
Safe and inclusive working environment, including culture of rewards, recognition, and respect
Provides technical support to internal and external users of the computer system.
It Customer Support - Entry (Help Desk)
By Olympic College At , Bremerton, 98337, Wa $57,096 - $76,800 a year
Two years of documented technical experience.
Thorough knowledge of Microsoft software and operating systems.
Thorough knowledge of PC Hardware, maintenance, and repair.
Intermediate knowledge of networks, servers, and other technology equipment.
At least a two-year Technical Degree or equivalent work experience.
Demonstrate strong computer operation and set-up skills.
It Help Desk Tech
By CareMax, Inc. At Miami, FL, United States
Minimum 1 years of relevant experience. Any relevant education, certifications and/or work experience may be considered
Tech savvy with working knowledge of office products, routers, switches, firewalls and remote control
Proven experience as a help desk technician or other associate support role
Technical degree or certification in IT
Problem-solving abilities and abilities to meet reasonable deadlines
Excellent listening and communications skills, both verbal and written
It Tech Support Jobs
By PatchRx At Tulsa, OK, United States
+1 years experience supporting remote workforce and remote troubleshooting
Working knowledge of Windows, MacOS
Basic knowledge of security best practices
Experience setting up/troubleshooting VOIP or telephony apps, e.g. DialPad or RingCentral
Scripting, SQL, or other coding skills
Clear verbal and written communication
It Help Desk + Advanced Server Support Engineers
By The Technology Depot At Azusa, CA, United States

Call to apply: (626) 873-9764 or email: [email protected]

It Tech Support - West Division
By Comcast At , Denver, 80215, Co $21.55 - $32.33 an hour
Other duties and responsibilities as assigned.
Sets-up, deploys, repairs and troubleshoots laptop and desktop PCs, printers and other PC hardware and peripherals.
Develops, implements and maintains network file server backups and disaster recovery.
Consults with end users in addressing problems and assists in formulating solutions. Maintains exceptional level of communication with end users.
Provides recommendations regarding hardware, software, processes, et cetera, in order to enhance productivity and efficiency.
Assists in training of basic systems for new and current users when necessary.
Help Desk Agent I, It Support
By Denver Health At , Denver, 80203, Co $21.11 - $28.56 an hour
Troubleshoot issues remotely using various remote access applications (10%)
Create and manage support tickets in our ITSM system (10%)
2 years IT experience in a fast-paced customer service or hospitality environment Required and
World Class Customer Service Skills
Professional and effective communications skills (verbal, written, and listening)
Excellent analytical and problems solving skills