Register
Recruit Create CV

It Help Desk Coordinator Jobs

It Help Desk Technician
By Motorola Solutions At , Schaumburg, 60196
Create and maintain in-house documentation; these include but are not limited to checklists, IT Asset Management, general policies and procedures.
Individual must present a positive customer service experience for fellow employees
Manage and assist in conference room AV systems, backup tape rotations, and printer maintenance.
Expand knowledge and learn new systems and procedures.
Manage and maintain Performance Monitoring system (PRTG) and respond to issues in a timely manner
Salvaging equipment based on regulatory requirements
It Help Desk Technician
By Zeus Fire & Security At , Paoli, 19301
Responsible to perform IT inventory management.
Troubleshoot desktop issues such as printer connectivity, blue screens, and peripheral functionality. Troubleshoot remote device connectivity.
Install hardware and software upgrades, manage user accounts, maintain backup system, and assist with network and server changes and upgrades.
1 year of desktop support experience or equivalent experience
Screens, refers and diagnoses internal inquiries and helpdesk tickets as they relate to the maintenance of company computers and related systems.
Installs, configures, and upgrades computer hardware and software.
It Help Desk Technician
By Garden of the Gods Resort and Club At Colorado Springs, CO, United States
Formal Education and Job-Related Experience: College Degree, Certifications, or equivalent experience / training desired. High Level of mechanical and technical aptitude
Minimum Knowledge & Skills: Excellent Written and Verbal Communication Skills
Create/Manage User accounts in multiple systems.
Interface positively with other departments, offering assistance when needed.
License, Registration, and/or Certification Required: A+, Certification Desired. Additional technical certifications considered.
Process trouble tickets using Service Now system.
It Help Desk Technician
By Boulo Solutions At Dublin, OH, United States
Help Desk or Technical Support Experience
Experience with Windows and MacOS
Responsibilities of the IT Help Desk Technician:
Minimum Qualifications of the IT Help Desk Technician:
Respond to incoming support calls and emails
Provide Our Clients With Mobile Device, Desktop, and Laptop Support
It Help Desk Technician Apprenticeship
By OpenClassrooms At , Bakersfield $16 - $20 an hour
Or a recent college graduate looking to gain professional experience to improve your tech and digital skills
Or even an experienced professional in a different field looking to switch careers
Update knowledge about emerging industry or technology trends.
Able to work {{on-site within the employer's Location, remote, or hybrid}}
{{Education- Employer Specific}}: Have a high school diploma, vocational certificate, or equivalent.
Basic experience in IT, including
It Help Desk-Technology Department
By Hazelwood School District At , Florissant, 63031, Mo $51,193 - $76,121 a year
Perform remote troubleshooting through diagnostic techniques and pertinent questions
Must possess positive, effective “people skills”.
Serve as the first point of contact for customers seeking technical assistance over the phone or email
Determine the best solution based on the issue and details provided by customers
Walk the customer through the problem-solving process
Direct unresolved issues to the next level of support personnel
It Help Desk Manager
By State of Washington Dept. of Services for the Blind At , Lacey, Wa $7,648 - $10,289 a month
Two (2) years' Project Management experience.
A current resume, detailing experience, and education; and
Manage and strategize IT Help Desk direction, including planning, staffing, and evaluation.
Procure, configure, deploy, and manage staff cell phones, ensure system availability, and oversee DSB disaster recovery plan.
Two (2) years' experience supervising, leading, and mentoring professionals.
Experience providing technical support to blind/visually impaired and deaf or hard of hearing users.
It Help Desk Analyst
By Yum! Brands At , Irvine, Ca $17.06 - $22.05 an hour
Respond to support requests via phone, online ticket management system, email, MS Teams, and in person as needed.
Document ALL communication and troubleshooting steps and close or escalate tickets as needed via the Service Desk ticket management system.
Tuition reimbursement, education benefits and scholarship opportunities
Resolve previously identified (known) issues utilizing the knowledge base
Communicate with various vendors for warranty and other troubleshooting requirements.
Comprehensive medical, dental, and vision benefits including prescription drug benefits & 100% preventative care starting on Day 1
Intern - It/Help Desk
By Capital Metro At , Austin, Tx
Knowledge of Microsoft Windows architecture, of customer service and working team concepts.
Good oral and written communication skills and ability to establish and maintain effective working relationships.
Ability to coordinate several diverse job requirements and projects.
High school diploma or equivalent
Must be currently enrolled in a degree program at a college or university
Enrollment in an information technology degree program is preferred.
It Help Desk Jobs
By INGELLICOM At , Guaynabo, 00968, Pr
Knowledge configuring corporate email in Outlook 2010 and iPhone devices.
Knowledge of hardware/Microsoft operating systems through current version including Office 365.
Experience supporting MS Office Suite through current versions.
Skilled providing support of personnel as it relates to the use of equipment and software.
Maintain daily performance of computer systems.
Install, modify, and repair computer hardware and software.
Part-Time It Help Desk Specialist - Remote ($19.00 / Hour)
By Talentify.io At United States
Familiarity with contact center management database
Additional $4.41 per hour towards Health and Wellness Benefits
1+ years of related experience
Experience troubleshooting software and hardware issues
Previous experience with a ticketing system
Background investigation, credit check, eQIP suitability, and skills assessments required
Coordinator, Help Desk Jobs
By Atlanta Hawks At Atlanta, GA, United States
What we need from you: (Required Skills/Abilities)
Maintain hardware and software inventories. Audit existing equipment and make recommendations to constantly improve end user experience.
Assist Technical Help Desk Manager with special projects.
CompTIA A+, Microsoft MTA, or other industry certifications, preferred.
Strong written and verbal communication skills as well as the ability to work without close supervision are critical success factors.
Strong knowledge of and ability to support a Microsoft enterprise environment including Windows and Office applications.
It Help Desk Specialist (Wage)
By The Rector & Visitors of the University of Virginia At , Charlottesville, Va $19.50 an hour
In addition to the above job responsibilities, other duties may be assigned.
Experience: 0-3 Years of r elevant experience
Deploy laptop computers, desktop computers, mobile devices, and peripherals.
Perform system upgrades and new system deployments when needed.
Provide basic application and system training for users.
Assist in the development of standard operating procedures and customer service guidelines. May assist with hardware and software evaluation.
It Specialist (Help Desk)
By USAJOBS At Washington, DC, United States
Provide end-user training and guidance on technology-related topics, ensuring users are equipped with the necessary knowledge to effectively utilize technology resources.
Contribute to the development and maintenance of IT policies, procedures, and knowledge base articles.
Candidates must meet all qualifications prior to the closing date of this announcement.
Provide tier one technical support to end-users via phone, email, or in-person, addressing hardware, software, and network-related issues promptly and professionally.
Install, configure, and maintain computer systems, software, printers, and peripheral devices.
Assist in the deployment and maintenance of network equipment, including switches, routers, and wireless access points.
It Help Desk Specialist (Full-Time / Remote)
By Converge Technology Solutions Corp. At United States
Make or suggest updates to the Knowledge within the Knowledge Management databases
Excellent organizational, time management and follow through skills
Knowledge Management and Training– 10% – 20%
Maintain appropriate level of skills to handle incidents and requests in line with established service levels.
Associate’s Degree or higher in Information Technology / Information Systems OR equivalent technical training / experience
Server or network administration experience and/or training
It Help Desk Jobs
By PROLIM Corporation At Ann Arbor, MI, United States
Daily time management and accurate time reporting.
Good communication skills which will facilitate working with people at remote locations.
Knowledge of System Development Methodology, writing business cases, system requirements, design documentation and test cases is plus
Interface with customer to clarify requirements and problem.
Provide off-hours support as needed, both onsite & remotely.
Basic computer knowledge (understanding the technical word)
It Help Desk Technician
By TotalMed, Inc. At Utah, United States
Experience/Education (MUST be included on resume):
6 months of application and/or hardware experience preferably in a Call Center environment.
Must have competent PC skills, proficiency in MS Office required
Able to work in a flexible 24/7 work environment, preferred
It Help Desk Specialist
By Softworld, a Kelly Company At Fort Lauderdale, FL, United States
Excellent troubleshooting, time, and management skills
Strives to continuously build knowledge and skills.
Knowledge of Microsoft programs (i.e., Word, Excel, Outlook, Access, and PowerPoint)
Knowledge of hardware and software support (RAM, SSD and Printers)
Knowledge of Routers and Switches
Must have excellent verbal and written skill
It Help Desk Analyst (Ft)
By Vallarta Supermarkets At Los Angeles, CA, United States

Title: Help Desk Analyst Classification: Non-Exempt Reports To: Help Desk Manager Pay scale: $24.00 - $27.00 The compensation range provided is in compliance with state specific laws. Factors that may ...

It Help Desk Technician
By Step Up For Students At United States
Good organization, time management, and prioritization.
Working knowledge of Microsoft Server 2016, 2019, and 2022.
Strong knowledge of Microsoft Windows desktop operating systems and Office 365 administration.
Knowledge of cloud platforms preferably Azure.
Experience with hardware repair, preferably Dell systems.
Good knowledge of Azure VDI environments.

Are you looking for a challenging and rewarding role as an IT Help Desk Coordinator? We are looking for a motivated individual to join our team and provide technical support to our customers. You will be responsible for troubleshooting hardware and software issues, responding to customer inquiries, and providing customer service. If you have excellent communication and problem-solving skills, this could be the perfect job for you!

Overview The IT Help Desk Coordinator is responsible for providing technical support to customers and employees. They are the first point of contact for any technical issues and provide assistance to customers and employees in resolving their technical issues. Detailed Job Description The IT Help Desk Coordinator is responsible for providing technical support to customers and employees. They must be able to troubleshoot hardware and software issues, provide technical advice, and assist with the installation and configuration of hardware and software. They must be able to answer customer inquiries and provide solutions to technical problems. They must also be able to document customer interactions and maintain customer records. Job Skills Required
• Excellent customer service skills
• Knowledge of hardware and software
• Ability to troubleshoot technical issues
• Knowledge of networking and security
• Ability to provide technical advice
• Ability to install and configure hardware and software
• Knowledge of customer service principles
• Ability to document customer interactions
Job Qualifications
• Bachelor’s degree in Computer Science or related field
• At least two years of experience in a customer service or technical support role
• Knowledge of customer service principles
• Knowledge of hardware and software
• Knowledge of networking and security
• Ability to troubleshoot technical issues
• Ability to provide technical advice
• Ability to install and configure hardware and software
Job Knowledge
• Knowledge of customer service principles
• Knowledge of hardware and software
• Knowledge of networking and security
• Ability to troubleshoot technical issues
• Ability to provide technical advice
• Ability to install and configure hardware and software
Job Experience
• At least two years of experience in a customer service or technical support role
Job Responsibilities
• Provide technical support to customers and employees
• Troubleshoot hardware and software issues
• Provide technical advice
• Assist with the installation and configuration of hardware and software
• Answer customer inquiries and provide solutions to technical problems
• Document customer interactions and maintain customer records