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Customer Support Associate Jobs

Operations Associate - Customer Support
By Trala, Inc. At Chicago, IL, United States
Eligibility for 401k, FSA, transit benefit, and Trala's music education stipend
Have previous experience (2+ yrs) providing top level customer-level or associate-level support, with high efficiency and empathy.
Ability to expertly combine technical skills with interpersonal skills.
Be ambitious & hands-on. Willing and eager to learn new skills.
Have excellent verbal and written communication skills.
Musical and/or teaching background is a plus, but not required. Start-up experience is also a plus.
Eap Worklife Customer Support Associate
By CVS Health At , , Fl $18.50 - $34.60 an hour
1+ years remote work experience preferred
Assesses for social determinants/needs and offers and
1+ years of customer service experience required
1+ years call center experience required
1+ years Experience in a social, psychological or human service field providing client support
Basic computer knowledge (Microsoft Office Suite: Word, Excel, Teams, etc.)
Remote Customer Support Associate (Sunday - Thursday, 4:00 Pm - 12:00 Am Et)
By Cengage Group At Kentucky, United States
Are dedicated to improving the customer experience and promoting customer loyalty and retention.
You build in to other's success by sharing acquired knowledge through mentoring and training opportunities.
You consistently demonstrate professionalism, attentiveness, empathy and courtesy in all situations.
You effectively correspond with internal and external customers, your peer group and others.
You are committed to ongoing, personal development and improvement.
Navigate multiple, internal software applications while conversing with customers to resolve outstanding customer service issues?
Senior Customer Support Associate
By Lattice At New York, United States
Has a proven ability to spot trends and propose solutions to improve team and customer experience
Bringing areas of process improvement to your manager, suggesting solutions that positively impact the team, and executing on them
Being a process advocate for the knowledge capture philosophy
2-3 years experience in customer support preferred for this leadership role.
You have outstanding communication skills and ability to collaborate cross-functionally.
Experience working with Zendesk, Slack, and Zoom.
Customer Support Associate Jobs
By Autodesk At , Denver, Co $46,200 - $74,800 a year
Manage requests and act as a liaison with internal stakeholders (Sales, Customer Success, Engineering, Operations, Marketing, Finance)
A ninja with your keyboard with fast and accurate typing and have unparalleled phone skills
Previous experience in technical support
Click below to learn more about our benefits in the US.
Communicate daily with the Tier 2 Support team and leadership to report support issues, bugs, and important user concerns
Attention to detail with an analytic and technical mindset that helps you meticulously troubleshoot and evaluate issues quickly, efficiently and accurately
Customer Support Associate Jobs
By MELA GROUP Inc. At Los Angeles, CA, United States
One year of client-facing, customer service experience would be an asset in this role
Exceptional communication skills, written and verbal
Communicate innovative ideas and solutions to drive revenue through increased customer engagement
Conduct market and territory research to better understand customers and extend company outreach
Excellent negotiation and closing techniques to secure new business
Work efficiently alone and with a team to meet individual and company-wide sales quotas
Customer Support Associate Jobs
By Mela Group Inc At Bell Gardens, CA, United States
One year of client-facing, customer service experience would be an asset in this role
Exceptional communication skills, written and verbal
Communicate innovative ideas and solutions to drive revenue through increased customer engagement
Conduct market and territory research to better understand customers and extend company outreach
Excellent negotiation and closing techniques to secure new business
Work efficiently alone and with a team to meet individual and company-wide sales quotas
Customer Support Associate, Bilingual Turkish (Starlink)
By SpaceX At , Redmond, 98052, Wa $24 an hour
Strong attention to detail and time management skills. You take pride in your craft
Experience in a training, learning and development, analytics, service design, vendor management, or content management role
Create and maintain internal knowledge base and help center collateral
1+ years of experience in a front-lines customer support role
Excellent empathy, active listening, and resiliency skills. You internalize customer concerns, solve them, and keep it positive
Start-up, consulting, or other demonstrated experience in high-growth, fast-paced environment
Customer Success Associate - Customer Support Team
By Glowforge At , Remote
Experience supporting customers or an equivalent combination of experience and advanced education
Experience working from home with geographically distributed teams
Experience providing superb technical support by email, chat, phone or forum.
You'll listen, empathize, be patient, and problem-solve.
A track record of being a powerful customer advocate and problem-solver.
You’re profoundly curious and have proven technical expertise in your hobbies or work
Customer Support Associate - Temporary
By BrainPOP At United States
1+ years of experience in technical support or customer service roles in a contact center environment or virtual/remote teams
Cross-collaborate with internal departments (Implementation, Sales, Editorial, QA, Product, Marketing, Finance) to ensure the efficient resolution of issues
An optimistic individual with strong interpersonal skills and outgoing personality
Passionate about customer service excellence, with superb communication skills, comfortable breaking down complex technical concepts into easy-to-understand instructions
A self-starter with excellent organizational skills, able to work well independently and with multiple teams from different technical backgrounds
Experience managing tickets in Zendesk (or similar) and JIRA
Eap Worklife Customer Support Associate
By CVS Health At , , Tx $18.50 - $34.60 an hour
Maintains accurate and complete internal documentation of required information that meets risk management and regulatory requirements.
Responsible for supporting the provision and use of Worklife employee assistance and management consultant resources.
Determines purpose of call by actively listening and interacting with callers, triages call in a in a professional and timely manner.
Assesses client’s needs; researches and articulately communicates information regarding pertinent EAP/Worklife services and resources.
Recognizes crisis situations and evaluates for needed action to minimize risk.
Performs appropriate research in internal databases and online to identify potential providers and resources.
Customer Support Associate Jobs
By Notarize At , $21 - $22 an hour
Take on additional responsibilities and grow your career
Experienced in customer service preferably in a contact center environment
Able to multitask, prioritize, and manage time effectively
Fully-distributed team: work remote from anywhere in the U.S.
Perform chat, email, and phone-based customer support
Maintain a positive, empathetic, and professional attitude toward customers at all times
Eap Worklife Customer Support Associate
By CVS Health At , , Nv $18.50 - $34.60 an hour
1 year remote work experience
Assesses for social determinants/needs and offers and
1 year of customer service and call center experience
1 year Experience in a healthcare, social, psychological or human service field providing client support.
Basic computer knowledge (Microsoft Office Suite, Word, Excel, Teams, etc.)
Mental & behavioral health experience
Customer Support Associate Jobs
By Swan-Pel Solutions At Redlands, CA, United States
Proven customer support experience or experience as a client service representative
Excellent communication and presentation skills
Ability to multitask, prioritize, and manage time effectively
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Customer Support Associate Jobs
By Velocity Development Marketing At Tampa, FL, United States
Proven customer support experience or experience as a client service representative
Excellent communication and presentation skills
Ability to multitask, prioritize, and manage time effectively
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Customer Support Associate Jobs
By Wise At , Tampa, Fl $20.50 an hour
This role is based in Tampa, Florida. This is a hybrid position and NOT fully remote.
Hybrid working model – a mix of working from home and from the office
️ Here's more info on our benefits in Tampa
exceptional verbal & written English skills
Provide world-class customer support via email and phone channels for English speaking customers all over the world
Be creative, friendly, and solution-oriented with customers and colleagues
Associate, Customer Support Jobs
By Gemini At San Francisco, CA, United States
Handle issue escalations from management as needed
Create process enhancements and workflow efficiencies, and manage any projects to completion
Passionate about providing great customer experience
Experience administering and configuring Zendesk Support, Guide and Chat
Experience and comfort with solving complex problems from end-to-end
Experience in financial services support and a regulated environment.
Customer Support Associate Jobs
By Billhighway At McLean, VA, United States
Handles customer service inquiries via the telephone, email, and case management within ticketing system.
May perform other duties and responsibilities as assigned.
1-3+ years relevant experience in SaaS solution support a plus.
Experience and familiarity of our products and line of business a plus.
Experience with MS SQL a plus but not required.
Experience with Associations or Non-Profit a plus but not required.
Customer Support Associate Jobs
By Mela Group Inc At Long Beach, CA, United States
One year of client-facing, customer service experience would be an asset in this role
Exceptional communication skills, written and verbal
Communicate innovative ideas and solutions to drive revenue through increased customer engagement
Conduct market and territory research to better understand customers and extend company outreach
Excellent negotiation and closing techniques to secure new business
Work efficiently alone and with a team to meet individual and company-wide sales quotas
Associate, Customer Support Jobs
By Gemini At New York, NY, United States
Handle issue escalations from management as needed
Create process enhancements and workflow efficiencies, and manage any projects to completion
Passionate about providing great customer experience
Experience administering and configuring Zendesk Support, Guide and Chat
Experience and comfort with solving complex problems from end-to-end
Experience in financial services support and a regulated environment.

Are you looking for a job that will allow you to help customers and make a difference in their lives? We are looking for a Customer Support Associate to join our team and provide exceptional customer service. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful advice. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

What is Customer Support Associate Skill Requirements?

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment

What is Customer Support Associate Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or related field
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Customer Support Associate Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools
• Knowledge of call center telephony and technology

What is Customer Support Associate Experience?

• Previous experience in customer service or related field
• Experience in a call center environment
• Experience using customer service software, databases, and tools

What is Customer Support Associate Responsibilities?

• Respond to customer inquiries via phone, email, chat, or other channels
• Provide accurate information about products and services
• Troubleshoot customer service issues
• Resolve customer complaints in a timely manner
• Document customer interactions in customer service software
• Follow up with customers to ensure their satisfaction
• Monitor customer service metrics and suggest improvements