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Customer Support Associate Jobs

Customer Support Associate Jobs
By Momentus Technologies At O'Fallon, MO, United States
Customer service experience in a high growth saas company
Experience with report writing tools and relational databases (e.g. DevExpress, Crystal Reports, SQL or MS Access) is preferred
You have venue/event industry experience
You have experience with HTML or creating and formatting digital documents — and have an eye for detail and aesthetics.
Become an expert user on our software and keep up to date with new features and enhancements.
Solve and respond to customer support requests.
Customer Support Associate Jobs
By Parallel Employment Group At Racine, WI, United States
1 year of employee management or supervision skills.
$17.00 - $20.00 based on experience!
Comprehensive PTO & Benefit Package (medical, dental, vision)
Leadership Skills: You must be able to have difficult conversations regarding attendance and coaching, remaining positive and understanding, while firm.
Experience handling difficult callers - while maintaining the highest degree of respect, empathy, and kindness.
Must have excellent communication skills, both verbal and written.
Associate Customer Support Technician, Accounting
By Applied Systems At United States
Experience with hardware and operating system(s) knowledge/exposure via work or educational pursuits
Experience with case management systems such as Salesforce, Freshdesk, Talkdesk, Jira etc.
Can work remotely or from an Applied Systems office
1+ year of customer service experience
Strong written and verbal communication skills; strong telephone skills
Experience working with technology and Microsoft applications
Customer Support Associate Jobs
By Returnmates At United States

I’m looking for customer obsessed rockstars to join my teams. If you’re interested please reach out.

Customer Support Associate (Remote, Hawaii)
By Squarespace At Hawaii, United States
Identify isolated customer experiences and escalate important issues.
1+ years customer-facing experience required in a similar role (retail, hospitality, online support).
Retirement benefits with employer match
$100 per month remote Stipend
Respond to customer-submitted live chats and emails in a timely manner
Queue-based, typing work will account for approximately 90% of the role.
Customer Support Associate Jobs
By Veritext Legal Solutions At Chicago, IL, United States
Provide support across various Sales related workflows and projects, continuously working to enhance job knowledge while bringing value to the organization
Driven, proactive and customer service oriented with strong interpersonal skills
Knowledgeable of or eager to learn the sales cycle; accepts direction and guidance with grace
An excellent eye for detail with superior written and verbal communication skills
Extremely organized with the ability to multi-task and manage your time efficiently in a fast-paced environment
Hybrid work structure (two days in the office, three days working remotely)
Customer Support Associate Jobs
By Fred Astaire Dance Studio At Westerville, OH, United States

We are currently hiring for a part-time Customer Support Associate. We are looking for candidates with an outgoing and positive demeanor, motivated to help the studio owner as needed, and works well ...

Customer Support Associate Jobs
By Mela Group Inc At Cerritos, CA, United States
One year of client-facing, customer service experience would be an asset in this role
Exceptional communication skills, written and verbal
Communicate innovative ideas and solutions to drive revenue through increased customer engagement
Conduct market and territory research to better understand customers and extend company outreach
Excellent negotiation and closing techniques to secure new business
Work efficiently alone and with a team to meet individual and company-wide sales quotas
Customer Support Associate - Accounts & Billing (Weekends)
By Webflow At United States
Familiarity with Webflow's product and capabilities, or have experience with HTML, CSS, and DNS
Location: Remote (United States; BC & ON, Canada)
Reporting to Senior Manager, Customer Support
Provide consistently high-quality customer experiences for all Webflow customers
File bugs, troubleshoot issues, and collaborate with the team to provide an excellent customer experience
Demonstrated experience with providing high-touch customer support over email and live chat in SAAS or account/billing customer service
Customer Support Associate Jobs
By Synergy Interactive At Connecticut, United States
Functional knowledge: Proficient in a range of processes or procedures through job-related training and on-the-job experience.
Business expertise: Applies experience and skills to complete assigned work within their area of expertise.
0 to 2 years of experience in a similar role.
Certifications are not specified but may be advantageous.
Interpersonal skills: Able to exchange straightforward information, ask questions, and check for understanding.
Distribute information to customers/clients regarding violations to reporting requirements for listed companies.
Customer Support Associate (Seattle, Wa)
By Squarespace At Portland, OR, United States
Identify isolated customer experiences and escalate important issues.
1+ years customer-facing experience required in a similar role (retail, hospitality, online support).
Retirement benefits with employer match
$100 per month remote Stipend
Respond to customer-submitted live chats and emails in a timely manner
Queue-based, typing work will account for approximately 90% of the role.
Customer Support Associate Jobs
By Squarespace At Portland, OR, United States
Identify isolated customer experiences and escalate important issues.
1+ years customer-facing experience required in a similar role (retail, hospitality, online support).
Retirement benefits with employer match
$100 per month remote Stipend
Respond to customer-submitted live chats and emails in a timely manner
Queue-based, typing work will account for approximately 90% of the role.
Customer Support Associate | Customer Service
By Room & Board At Roswell, GA, United States
Salary: $23 - $28 / hour (Salary: $48000-$60000 / year) Based on demonstrated experience/qualifications.
Other Attributes, Qualifications And Experience You Bring
You have 5+ years of relevant experience. You have a background in a relevant customer service or call center role.
You naturally build relationships and see tasks through. You utilize current vendor partnerships and build new relationships as needed.
What You'll Bring To Be Successful In This Role
Customer Support Associate — Hawaii
By Squarespace At United States
Identify isolated customer experiences and escalate important issues.
1+ years customer-facing experience required in a similar role (retail, hospitality, online support).
Retirement benefits with employer match
$100 per month remote Stipend
Respond to customer-submitted live chats and emails in a timely manner
Queue-based, typing work will account for approximately 90% of the role.
Customer Support Associate, Spanish/Portuguese (Remote)
By Squarespace At , New York, 10014, Ny
Identify isolated customer experiences and escalate important issues.
1+ years customer-facing experience required in a similar role (retail, hospitality, online support).
Retirement benefits with employer match
$100 per month remote Stipend
Respond to customer-submitted live chats and email in a timely manner
Queue-based, typing work will account for approximately 90% of the role.
Customer Support Associate Jobs
By MainStreet At , San Francisco, Ca $19.50 - $31.00 an hour
Proficiency with computer skills and CRM experience preferred (Bonus if you’ve worked in Salesforce)
Uses knowledge of MainStreet products, services, and processes to answer inquiries or to escalate to internal teams if necessary
1+ years of experience in a customer support role, ideally in a B2B or B2C environment
A customer-first mindset, demonstrating empathy and delivering exceptional customer experiences across the customer journey
Excellent communication skills and etiquette across email and phone
Benefits include medical, dental, vision, disability, life, and 401k
Customer Support Associate (Starlink)
By SpaceX At , Hawthorne, 90250, Ca $20 an hour
Strong attention to detail and time management skills. You take pride in your craft.
Experience in a training, learning & development, analytics, service design, vendor management, or content management role.
Create and maintain internal knowledge base and help center collateral.
1+ years of experience in a front-line customer support role.
Excellent empathy, active listening, and resiliency skills. You internalize customer concerns, solve them, and keep it positive.
Start-up, consulting, or other demonstrated experience in high-growth, fast-paced environment.
Customer Support Associate Jobs
By Wise At , Austin, Tx $22.25 an hour
Hybrid working model – a mix of working from home and from the office
️ Here's more info on our benefits in Austin
exceptional verbal & written English skills
Provide world-class customer support via email and phone channels for English speaking customers all over the world
Be creative, friendly, and solution-oriented with customers and colleagues
Understand the need to meet expectations, rise above them, and go that extra mile for customers
Remote Customer Support Associate (Sunday - Thursday, 4:00 Pm - 12:00 Am Et)
By Cengage Group At , , Ky
Are dedicated to improving the customer experience and promoting customer loyalty and retention.
You build in to other's success by sharing acquired knowledge through mentoring and training opportunities.
You consistently demonstrate professionalism, attentiveness, empathy and courtesy in all situations.
You effectively correspond with internal and external customers, your peer group and others.
You are committed to ongoing, personal development and improvement.
Navigate multiple, internal software applications while conversing with customers to resolve outstanding customer service issues?
Customer Support Associate (Hybrid)
By Autodesk At , Atlanta, Ga $46,200 - $74,800 a year
Manage requests and act as a liaison with internal stakeholders (Sales, Customer Success, Engineering, Operations, Marketing, Finance)
Exceptional written and verbal communication skills
Have a proven track record of exceptional customer support experience
Previous experience troubleshooting and supporting iOS, Android, and Windows platforms
Click below to learn more about our benefits in the US.
Thinks outside the box and use resources to come up with solutions

Are you looking for a job that will allow you to help customers and make a difference in their lives? We are looking for a Customer Support Associate to join our team and provide exceptional customer service. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful advice. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

What is Customer Support Associate Skill Requirements?

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment

What is Customer Support Associate Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or related field
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Customer Support Associate Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools
• Knowledge of call center telephony and technology

What is Customer Support Associate Experience?

• Previous experience in customer service or related field
• Experience in a call center environment
• Experience using customer service software, databases, and tools

What is Customer Support Associate Responsibilities?

• Respond to customer inquiries via phone, email, chat, or other channels
• Provide accurate information about products and services
• Troubleshoot customer service issues
• Resolve customer complaints in a timely manner
• Document customer interactions in customer service software
• Follow up with customers to ensure their satisfaction
• Monitor customer service metrics and suggest improvements