Register
Recruit Create CV

Customer Success Manager Remote Jobs

Customer Success Manager - Retail (Remote)
By Talentify.io At United States
Direct and assist internal staff and regulatory consultants, as required, to ensure compliance of drug development activities with global requirements
Recruits, develops, manages, and mentors regulatory professionals and helps create a supportive and growth-minded culture
Provide regulatory guidance and strategy for support of product development and registration strategies, including broad regulatory oversight for nonclinical/clinical development
Act as the primary liaison with regulatory authorities
Support due diligence and partnering activities, as needed
Responsible for assisting with the development and implementation of regulatory processes
Customer Success Representative - Remote Us
By MASS MUTUAL FINANCIAL GROUP At , $61,000 - $80,000 a year
Knowledge of registration types, brokerage account features, managed account attributes, billing of managed account
Effectively manage incoming chats, emails, and calls
Working knowledge of the securities industry specifically as it relates to back office processing for standard non-retirement accounts
Knowledge and understanding of FINRA/SEC rules and regulations preferred
Knowledge of MMLIS new business workflows, systems, and concepts
Superior telephone and communication skills
Sr. Customer Success Manager (Remote)
By Jobot At Charlotte, NC, United States
Forecast renewal risk to management and work towards increasing customer retention
MUST HAVE EXPERIENCE TO BE CONSIDERED
Experience in an AI, ML, MLOPs Company -- Not just a SaaS Company
Some Technical Knowledge around 1 or more of the following
Manage complex enterprise client relationships throughout the post-sales customer lifecycle
Work closely with Sales and other teams to manage the onboarding of new customers and ensure a successful handoff from Sales
Sr. Customer Success Manager (Remote)
By Jobot At Nashville, TN, United States
Forecast renewal risk to management and work towards increasing customer retention
MUST HAVE EXPERIENCE TO BE CONSIDERED
Experience in an AI, ML, MLOPs Company -- Not just a SaaS Company
Some Technical Knowledge around 1 or more of the following
Manage complex enterprise client relationships throughout the post-sales customer lifecycle
Work closely with Sales and other teams to manage the onboarding of new customers and ensure a successful handoff from Sales
Senior Customer Success Manager (Remote)
By Paper At , Albuquerque $60,000 - $80,000 a year
Outstanding organizational skills and the ability to manage multiple tasks and requests.
Build, manage, and grow relationships with our customers by facilitating student and teacher adoption of the Paper platform.
Understand the main features and benefits of our products inside and out and articulate them to our customers.
Manage key metrics that feed into team based goals around retention, growth, and advocacy.
You have amazing written and verbal communication skills; you’re talking to our customers, after all!
A unique opportunity to make an impact by making education more equitable.
Customer Success Manager - Remote
By Akamai At , Remote $93,656 - $140,803 a year
Working remotely with our customers with the ability to travel on-site when required
Have 5 years of relevant experience and a Bachelor's degree
Have hands-on experience in troubleshooting and deploying software for large enterprises on-premises or in the cloud
Have in-depth knowledge in two of the following: Networking, Virtualization or Cloud Computing
Demonstrate high communication and presentation skills
Have an interest in expanding knowledge in Cybersecurity
Customer Success Associate- Remote
By iboss At United States
Provide feedback to product management, engineering, and R&D teams
Work with team leads and management to bubble up recurring issues or opportunities for product or process improvements.
Create and submit knowledgebase entries to help improve customer self-service capabilities.
Previous sales engineering or technical account manager experience
Manage and prioritize assigned portfolio of customers to ensure each customer is successful and satisfied
Act as the customer’s go-to iboss subject matter expert when they are planning changes or enabling new capabilities
Customer Success Associate - Remote
By iboss At United States
Provide feedback to product management, engineering, and R&D teams
Work with team leads and management to bubble up recurring issues or opportunities for product or process improvements.
Create and submit knowledgebase entries to help improve customer self-service capabilities.
Previous sales engineering or technical account manager experience
Manage and prioritize assigned portfolio of customers to ensure each customer is successful and satisfied
Act as the customer’s go-to iboss subject matter expert when they are planning changes or enabling new capabilities
Customer Success Manager- Mid-Market - Remote | Wfh
By Get It Recruit - Transportation At Lake Oswego, OR, United States

Join our dynamic and passionate team as a Customer Success Manager! We are a leading provider of cutting-edge SaaS solutions that empower businesses to manage critical responses to inquiries and ...

Director, Customer Success - Remote | Wfh
By Get It Recruit - Marketing At New York, NY, United States

Exciting Opportunity: Director, Customer Success Salary Range: Competitive salary ranging from $160,000 to $170,000 per year base, with potential for higher compensation for Senior Director ...

Customer Success Representative - Remote
By PartsSource Inc. At Greater Cleveland, United States
Work closely with the management team to stay informed about changes or updates in products, policies, and procedures.
Provide professional and accurate responses, demonstrating a high level of knowledge and expertise.
Attend required training and meetings to stay updated on product knowledge, policies, and procedures.
Offer instructions to customers and troubleshooting assistance for websites and other systems.
Strong Communication Skills: Exhibit excellent verbal and written communication skills to effectively interact with customers and convey information clearly.
Hybrid work environment where you get the benefits of flexibility, socialization, and productivity
Director, Customer Success (Carelinx) – Remote
By Sharecare At , Atlanta, 30305, Ga
Proven experience (minimum 8 years) in account management, client/customer relations, or sales within the healthcare industry, preferably in the SaaS space.
Exceptional organizational and time management skills, with the ability to prioritize and manage multiple client program accounts simultaneously.
Collaborate with the leadership team to develop and refine the program management processes, policies, and best practices.
Stay updated on industry trends, competitive landscape, and healthcare regulations to proactively identify opportunities or risks and adapt management strategies accordingly.
Bachelor's degree in Business Administration, Healthcare Management, or a related field. MBA or relevant advanced degree preferred.
Strong leadership skills with experience in managing and developing high-performing teams.
Channel Customer Success Manager (Remote)
By KnowBe4 At United States
Excellent time management and organization skills
Associate’s degree or equivalent work experience and education preferred
Prior experience as a Customer Success Manager preferred
Drive cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among customers.
Experience with Salesforce or other CRM
Experience with Microsoft Excel and Word
Senior Customer Success Manager (Remote)
By Routable At Seattle, WA, United States
Remote relationship building will allow you to identify growth opportunities and help you understand the Accounting/Finance ecosystem around the Routable solution.
You're an experienced Customer Success Manager (or similar customer-facing role), preferably at a B2B SaaS company.
You have experience navigating complex organizations to accelerate product adoption, influence collaboration and evangelize opportunities for growth.
You have experience building successful relationships with senior customer contacts.
Proactively identify risks to the customer achieving their stated business goals and build a risk mitigation plan.
Demonstrated ability to retain and grow the value of your customers. Be comfortable thriving in a results oriented team.
Account Manager, Customer Success (Remote)
By Cardinal Health At , , In
Strong process management and account management skills
Communication management, including the ability to manage communication of sensitive situations and/or information in a professional manner
Customer Relationship and Contract Management
Manages a large IDN customer account portfolio which may require a consultative approach
Communication with Cardinal Health departments and functions ( IT, Generics, Finance, SPD, Nuclear, Collections, Drop Ship, Inventory, etc).
Ability to work across all functional areas representing the Voice of Customer (VoC) to enhance the customer experience.
Customer Success Manager (Remote)
By SafeBase At Austin, TX, United States
3+ years experience in Customer Success/Account Management (enterprise-level accounts strongly preferred)
Develop and manage success plans to maximize customer growth and retention
Active listener & exceptional customer-facing and internal written and communication skills
Strong technical understanding and extensive analytical skills
Experience with today's most popular customer success and support applications
Experience with Slack, Chili Piper/calendaring software, CRM Systems,Notion
Customer Success Manager, Travel (Remote)
By Brex At United States
1+ years experience working for a travel management company (TMC).
1+ years of experience as a Customer Success Manager or Account Manager where you were focused on account retention.
Have complete knowledge of the status of the customer.
2+ years of experience in a customer-facing role.
Monitor the account through cases, account health triggers and other on-going, customized alerts.
Develop trusted relationships with your customers to ensure they are engaged, happy and referenceable.
Manager, Customer Success //Remote
By Ring Central At United States
3+ years enterprise-level customer success experience or account management at a SaaS company
Managing customer success activities related to onboarding, training, customer success management, renewals, cross-sell/up-sell and advocacy
5+ years Customer Success Management and/or Account Management
BS or equivalent education and relevant experience
Driving alignment with internal teams including Support, Services, Sales Managers and Product to help drive quick resolutions
Guiding the team to creatively negotiate and execute renewal contracts (in partnership with legal, finance) that align to customer goals
Director, Customer Success (Carelinx) – Remote
By Sharecare At Atlanta, GA, United States
Proven experience (minimum 8 years) in account management, client/customer relations, or sales within the healthcare industry, preferably in the SaaS space.
Exceptional organizational and time management skills, with the ability to prioritize and manage multiple client program accounts simultaneously.
Collaborate with the leadership team to develop and refine the program management processes, policies, and best practices.
Stay updated on industry trends, competitive landscape, and healthcare regulations to proactively identify opportunities or risks and adapt management strategies accordingly.
Bachelor's degree in Business Administration, Healthcare Management, or a related field. MBA or relevant advanced degree preferred.
Strong leadership skills with experience in managing and developing high-performing teams.
Manager Of Customer Success - Remote | Wfh
By Get It Recruit - Healthcare At Atlanta, GA, United States

Are you passionate about building strong customer relationships and ensuring their success? Do you thrive in a dynamic and collaborative environment? Join our innovative and customer-centric team as a ...