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Customer Experience Coor Jobs

Customer Experience Trainer Jobs
By Evolv Technology At Waltham, MA, United States
You will be joining the Field Services team and report to the Manager of Technical Documentation and Education.
Continue to grow your knowledge and understanding of Evolv’s products
Establish relationships with cross-functional teams to begin to gather knowledge and updates from them on a regular cadence
Develop customer service soft skills to support emotional competence, interpersonal and communications skills
Track course competitions and administration of Evolv Academy for certification purposes
Develop (improve) a certification program for partners
Customer Experience Supervisor Jobs
By City of Salem At Salem, OR, United States
Manages delinquent accounts sent to collection agency, including dealing directly with patron disputes and questions.
What can we offer you for all your hard work?
What are the minimum qualifications?
Additional information on job responsibilities:
Medical, dental, and vision coverage for you and your family.
Paid vacation and sick time in accordance with City policies.
Customer Experience Coordinator Jobs
By Jacksonville Transportation Authority At Jacksonville, FL, United States
Reviews and audit Customer Relationship Management (CRM) for trends and root causes of concerns.
Recognizes situations requiring the immediate attention of management.
Communicates with co-workers, management and others in a polite and professional manner.
Researches, gathers, and enters all pertinent facts pertaining to suggestions and complaints into a Customer Relationship Management (CRM) database.
Strong knowledge of JTA fixed routes within the service delivery area.
Knowledge of customer service standards and the ability to remain focused on customer needs.
Customer Experience Coordinator Jobs
By SharpHeads At Arizona, United States
Experience helping members navigate their Medicare Advantage benefits including medical, prescription drug, and supplemental benefits
Experience helping members navigate access to care through Medicare Advantage or HMO, including referrals and authorizations
Minimum Requirements for the position:
Be a representative that provides outbound and inbound support via the phone at a fast pace.
Basic understanding of Microsoft Office Products; Word, Powerpoint, Excel, etc.
Computer literate, typing 40+ words per minute.
Customer Experience Consultant Jobs
By X2 Logics Staffing Solution, Inc. At United States
•Experience in web content management, commerce, CRM, Marketing and Service initiatives
•Knowledge of various content management, Marketing and CRM technologies
•Define customer experience roadmap and strategy, product evaluation and solution design for manufacturing clients
•Good / Excellent communication skills, analytical ability, initiative taking and innovative.
•Experience in consulting and transformation engagements
Detroit Metropolitan Area, MI / Minneapolis, MN
Director Customer Experience Jobs
By CONMED Corporation At Atlanta Metropolitan Area, United States
Excellent verbal and written communication skills and comfortable presenting to different audiences including experience presenting to Executive Management Teams.
Minimum of 10 years of business experience (customer success). Minimum of 5 years of experience in a management role
Build and deliver a high-quality customer experience
Own CX measurement architecture including CX metrics (e.g., NPS, CSAT), key drivers, and linkage to business outcomes/benefits
Translate insights into clear, actionable roadmap and manage/monitor progress to ensure completion and closed loop impact assessment
Partner closely with Sales, Marketing, Distribution, S&OP and Digital Experience teams
Customer Experience Support Jobs
By Kindra At , Remote
2 + years of experience
Experience using Gorgias and Recharge is a plus
Answering incoming customer calls, emails texts, and chats regarding subscription orders, product problems, service questions and general client concerns
Updating customer information in the customer service databases during and after each call + taking necessary action for problem resolution
Providing verification of shipments or order status when requested by customers
Maintaining interaction with coworkers regarding account information and unusual processing needs
Customer Experience Position Jobs
By Conduent At , San Francisco, 94103, Ca
In some areas, requires vocational training, certifications, licensures, or equivalent experience.
Applies experience and skills to complete assigned work.
Performs business support or technical work, using data organizing and coordination skills.
Expands skills within an analytical or operational process.
Maintains appropriate licenses, training, and certifications.
Has developed skillset in a range of processes, procedures, and systems.
Director, Customer Experience Jobs
By RealPage, Inc. At , , Tx
Bachelor’s Degree and 10+ years of relevant professional experience across CX, Program management, Research, and other related roles
Experience with change management frameworks and internal communications
Regularly report to CEO about the state of the competition in the industry regarding customer experience strategies and emerging trends
Experience leading cross-functional CX initiatives within SaaS Technology companies
Strong organizational skills and ability to drive “drumbeat” to move initiatives forward
Excellent verbal and written communications skills across all levels of the organization
Online Casino Dealer - Customer Experience
By Evolution Americas At , Southfield, Mi $18 - $23 an hour
Service-minded with good communications skills
Able to provide an engaging and rewarding experience for our live players
1-2 years of work experience in a customer service and hospitality-oriented role.
10 days of paid time off
Professional, mature and with a natural ability to follow work rules
Responsible and dedicated - towards your work and your colleagues
Director, Customer Experience Jobs
By RealPage, Inc. At Texas, United States
Bachelor’s Degree and 10+ years of relevant professional experience across CX, Program management, Research, and other related roles
Experience with change management frameworks and internal communications
Regularly report to CEO about the state of the competition in the industry regarding customer experience strategies and emerging trends
Experience leading cross-functional CX initiatives within SaaS Technology companies
Strong organizational skills and ability to drive “drumbeat” to move initiatives forward
Excellent verbal and written communications skills across all levels of the organization
Vp, Customer Experience Jobs
By Bloomingdale's At New York City Metropolitan Area, United States
Functional Proficiency: Knowledge of major responsibilities, accountabilities, and organization of the enterprise.
10+ years of relevant work experience (retail, luxury, client/customer experience, senior store leadership, strategy).
Powerful Storytelling: Outstanding written and verbal communication, storytelling and PowerPoint/presentation skills for diverse audiences.
Excellent computer skills, including Microsoft Office Suite (Excel, Word, PowerPoint).
To view additional benefits information for this role, please visit https://bit.ly/3Sy3fOs
Bachelor's Degree from a 4-year college or university.
Culinary Customer Experience Jobs
By Tyson Foods, Inc. At , Springdale, Ar
Experience: 3+ years of experience in the foodservice/hospitality industry
Computer Skills: Requires computer skills in Microsoft Office Applications such as PowerPoint and Excel and
Travel: 1 to 4 trips per year
Vp, Customer Experience Jobs
By Macy's At New York, NY, United States

JOB OVERVIEW The Customer Experience team at Bloomingdale’s is responsible for designing the connected experience across all touchpoints – online, in-store and in-between – with the goal of building ...

Customer Experience (Cx) Engineer
By GXM Consulting LLC At , Remote $120,000 - $134,000 a year
Experience developing and facilitating design strategy sessions for requirements gathering, data collection, interpreting results, and gaining insights and recommendations
Develop standards and best practices for project teams to foster user experience design and agile delivery
Analyze customer data, feedback, and metrics to derive insights, identify trends, and make data-driven recommendations for enhancing customer experiences
Provide guidance, mentorship, and knowledge sharing to junior CX engineers, fostering a collaborative and high-performance work environment
Experience implementing modern user-centered and human-centered design strategies, practices, and methodologies
Experience with customer journey mapping and persona development
Program Director, Customer Experience
By 3E At , Bethesda, 20814, Md $150,000 - $180,000 a year
Analyze market and competitive trends in CX, to ensure 3E provides exceptional and differentiated experience
Drive consistency and coordination in client experience, across partners, products and geographies
Advise and support CX Advocates / project managers during execution
5 - 10 years’ of related work experience in customer experience, customer success
5-10 years’ hands-on experience leading, coaching, and mentoring cross functional teams
Voluntary supplemental benefits (Accident, Hospital Indemnity, Critical Illness)
Customer Experience Consultant Jobs
By Zillow At , Remote $18.50 - $29.50 an hour
Accurately document customer interactions using our Customer Relationship Management software.
Apply your interpersonal skills to achieve excellent customer satisfaction results; keeping our customers front and center as our north star.
Be a specialist on dotloop's product, features and functionality to confidently promote the benefits of being a dotloop user.
At least one year experience in a customer service or communications role.
Basic Real Estate knowledge is preferred but not required.
Excellent communication skills and excel in building positive relationships.
Customer Experience Coordinator Jobs
By Brave At California, United States
Strong organisation, time management and planning skills
You will work remotely, connecting from anywhere in the world with our colleagues in Bristol, UK.
Ensure our Customer Relationship Manager system is updated and accurate
Excellent communication skills are required, as you will communicate regularly with customers and colleagues
A desire to ensure every customer has a memorable experience
Attention to detail and administrative skills
Customer Experience Architect Jobs
By Pulumi At United States
5+ years in a customer-facing role, including experience organizing and managing customer engagements, expectations, outcomes, and emotions both proactively and reactively.
Experience building positive professional relationships with developers and executives.
Impeccable written, verbal, and in-person communication skills.
Demonstrate curiosity, creativity, acumen and technical excellence as the lead Pulumi technical resource in complex cloud engineering projects at Pulumi customers.
Write quality code Pulumi code deliverables that can be immediately consumed in production scale, business critical cloud operations.
Learn and be responsible for deliverables and reference architectures spanning programming languages, infrastructure providers, and open source and commercial cloud services.
Pet Customer Experience Supervisor
By MetLife At United States
Strong project management skills including problem solving, attention to detail, analytical thinking, and decisiveness.
Essential Business Experience and Technical Skills:
Responsible for knowledge of MetLife Pet Insurance products and processes and possesses the ability to convey this information to team members
Excellent organizational, interpersonal, and communication skills, both written and verbal
Experience managing a team of inbound and/or outbound call center representatives
High School Diploma or equivalent

Are you passionate about creating an exceptional customer experience? We are looking for a Customer Experience Coordinator to join our team and help us provide an outstanding customer experience. You will be responsible for managing customer inquiries, resolving customer issues, and ensuring customer satisfaction. If you have excellent communication and problem-solving skills, we want to hear from you!

A Customer Experience Coordinator is responsible for providing excellent customer service and ensuring that customers have a positive experience when interacting with the company. They are responsible for responding to customer inquiries, resolving customer complaints, and providing helpful advice and guidance to customers.

What is Customer Experience Coor Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to problem solve and think critically
• Ability to work independently and as part of a team
• Proficiency in computer software applications
• Knowledge of customer service principles and practices

What is Customer Experience Coor Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices

What is Customer Experience Coor Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services

What is Customer Experience Coor Experience?

• Previous customer service experience
• Experience in a customer service role
• Experience in a customer-facing role

What is Customer Experience Coor Responsibilities?

• Respond to customer inquiries and complaints in a timely manner
• Provide helpful advice and guidance to customers
• Resolve customer complaints and issues
• Maintain customer records and update customer information
• Monitor customer feedback and provide feedback to management
• Track customer service metrics and