Customer Experience Coordinator Jobs
By Pat Plumbing, Heating and Air At Lawrence, KS, United States
Proven experience in a call center or in an office setting.
Strong organizational skills and the ability to follow through on tasks and initiatives.
Excellent verbal and written communication skills, with the capacity to effectively engage with both team members and customers.
Maintain monthly membership records including contact information, billing details and maintenance inspections.
Monitor call center metrics and generate weekly reports on call numbers, cancellations, callbacks, and other key performance indicators.
Take incoming calls and book customer appointments.
Customer Experience & Support Pmm
By Google Fiber At United States
Experience with content management systems and software KMS and Lighthouse
Experience in technical program/project management.
5 years of experience in a help or support content, user education content, technical writing or content strategy role.
Experience driving product vision and cross channel communications.
Previous experience working in devices and hardware or telecommunications.
Customer Experience Trainer Jobs
By MaryRuth's At Los Angeles, CA, United States
Collaborate with Customer Experience leadership to define course requirements and learning objectives
Evaluate, analyze, and report on learner experience and knowledge retention
Create instructional, engaging content to enhance trainee/participant’s learning and knowledge retention of various topics
Conduct educational and training sessions, focusing on educational content and quality improvement initiatives
2+ years of virtual Customer Service experience preferred
Strong written and verbal communication, as well as interpersonal skills
Coor Operations Jobs
By Wellstar Health System At Marietta, GA, United States
Coordinate functions of the division using effective project management.
Coordinate operational components of educational offerings
Familiarity with the management tools utilized within the WellStar.
Assist manager/executive director with system wide duties. Assist with coordinating meetings, minutes and other communications to team.
Assist with integration of new projects/initiative into education plans including developing training and data collection tools for resource utilization.
Provide CME/educational event support and follow up (on-site support, record learning, process transcripts)
Customer Experience Lead Jobs
By Victoria's Secret At Flowood, MS, United States

Leadership, time management, coaching, great customer service, and product merchandising

Customer Experience Supervisor Jobs
By Rudin At New York City Metropolitan Area, United States
• Knowledge of Microsoft Office Word, Excel and Outlook and Property Management software (e.g. Yardi or MRI)
For more information on Rudin Management and its portfolio, visit www.rudin.com.
All offered benefits are subject to the terms/conditions of the benefits plans.
*Salary may vary based on work experience, market conditions, and qualifications/training.
• Detail-oriented with organizational and analytical/problem-solving skills
• Outstanding communication skills, both written and verbal
Consultant, Customer Experience Jobs
By Material At California, United States
A minimum of two (2) years of management consulting experience in customer strategy, customer service and/or customer-centric end-to-end transformation
Intermediate/advanced experience with digital Project Management tools/methods
Ongoing communications and change management
Provide input into engagement decisions including work plan, timeline, and project management.
Certification in Customer Experience is a plus
Training and Education development (for digital and in-person modalities)
Customer Experience Coordinator Jobs
By Nxt Level At United States
Location: Remote / work from home
Compensation: $19- $20/ hour depending on exp.
You can review my company website at https://www.nxtlevel.io/
If you're interested please send your resume to [email protected]
At&T Customer Experience
By Brainiac Marketing At Queens, NY, United States
· Develop and maintain a knowledge base of the evolving products and services
· Previous experience in customer service, sales, or other customer-facing roles.
· Excellent written and verbal communication skills
· Handle wireless appointments and retail customer inquiries
· You will work comfortably in a retail environment
· Provide information about wireless products and services
Customer Experience Strategic Advisors
By Seattle City Light At Seattle, WA, United States
Experience with change management and process improvement practices.
A current resume of your educational and professional work experience
Identify key performance indicators (and underlying data) to understand customer satisfaction and experiences.
Develop, manage, and execute a customer research roadmap.
Manage customer research activities, including managing consultant contracts for specific research projects (such as ongoing benchmark survey contracts).
Manage City Light’s longitudinal customer satisfaction study and associated bi-annual surveys.
Customer Experience Engineer Jobs
By Tellius At San Francisco, CA, United States
Work with engineering, product management, and sales engineering to provide a top-notch technical support experience for our users.
5 years of in-depth experience within the Data Analytics / Business intelligence (BI) / Databases domain.
Understanding and working knowledge of Python, HTML, JavaScript, R, Spark, etc.
Experience with performance troubleshooting such as queries, browser freeze, system/service restarts, etc.
Experience working with Snowflake, Redshift, and BigQuery.
Experience working on GCP, AWS, and Azure.
Customer Experience Consultant Jobs
By Shivark Inc At California, United States

CX Management Maturity Assessment –

Develop an Actionable Roadmap & Implementation Plan, and Organizational Change Management Plan

Director, Customer Experience Jobs
By Coach At New York, NY, United States
Prior supervisor experience and strong leadership skills.
In collaboration with the Vice President, develops the objectives, strategies and directs the execution of Coach’s signature brand and store experiences.
6+ years’ experience in directing events, brand experience and retail marketing programs.
Our Competencies for All People Managers
Americans With Disabilities Act (ADA)
Negotiates with venues, partners, vendors to secure rates and fees that enhance budgets.
Customer Experience Professional Jobs
By Avulux At United States
Education, Experience, and Licensing Requirements:
Recommend potential products or services to management by collecting customer information and analyzing customer needs.
Customer Experience Coordinator Job Responsibilities:
Customer Service Representative Qualifications / Skills:
Optimize and maintain existing customer experience metrics as tracked within Gorgias and AirCall
Offer support and solutions to customers in accordance with the company's customer service policies.
Customer Experience Supervisor Jobs
By Soothe At Las Vegas, NV, United States

Company Happy Hours And Various Functions

Director, Customer Experience Jobs
By Sony At Los Angeles, CA, United States
Proficient in customer experience management tools, AI models, CRM systems, and customer feedback platforms.
Your qualifications and experience should include:
Establish and evangelize standards and best practices to ensure the best customer experiences possible.
12+ years in customer experience or loyalty, preferably in subscription services and/or consumer software.
Strong leadership skills with the ability to motivate and inspire cross-functional teams.
Excellent communication and interpersonal skills.
Customer Experience Coordinator Jobs
By Hays At New York City Metropolitan Area, United States
• Calculate and compile order-related statistics, and prepare reports for management
Our Client is seeking a Customer Experience Coordinator in New York City, NY.
• Some customer service experience
• Strong written and oral communication skills
• Experienced with Microsoft Word and Excel, Salesforce experience a plus
• Conduct weekly audits of processed orders to ensure accuracy of new revenue calculations
Director Customer Experience Marketing
By Alliance of Professionals & Consultants, Inc. (APC) At Atlanta Metropolitan Area, United States
Loyalty program experience, with emphasis on customer management, engagement, satisfaction, and retention
Strong project management skills with the ability to influence cross-functional teams and re-direct tactics as necessary to execute.
5+ years of experience leading a team.
Must be experienced as a Marketing Strategist with strong consumer facing experience building holistic plans/initiatives quarterly
Experience supporting marketing initiatives across multiple brands
Strong passion for managing and mentoring marketing professionals, developing their skills and careers.
Customer Experience Lead Jobs
By Legrand, North America At St Louis, MO, United States
Strong organizational and time management skills, close attention to detail and be able to effectively handle multiple priorities.
Basic fabrication, assembly and electronics skills such as but not limited to Sheetmetal fabrication, welding, drilling, punching and soldering.
Support customer directly with post sales installation, service & technical questions.
Support Inside sales with both pre and post sales questions and issues.
Evaluation, testing and root cause analysis of returned, defective and site issues.
Support production / manufacturing by assisting in quality issues during builds and well as post shipment issues.
Customer Experience Supervisor, Multifamily
By Rudin At New York City Metropolitan Area, United States
• Knowledge of Microsoft Office Word, Excel and Outlook and Property Management software (e.g. Yardi or MRI)
For more information on Rudin Management and its portfolio, visit www.rudin.com.
All offered benefits are subject to the terms/conditions of the benefits plans.
*Salary may vary based on work experience, market conditions, and qualifications/training.
• Detail-oriented with organizational and analytical/problem-solving skills
• Outstanding communication skills, both written and verbal

Are you passionate about creating an exceptional customer experience? We are looking for a Customer Experience Coordinator to join our team and help us provide an outstanding customer experience. You will be responsible for managing customer inquiries, resolving customer issues, and ensuring customer satisfaction. If you have excellent communication and problem-solving skills, we want to hear from you!

A Customer Experience Coordinator is responsible for providing excellent customer service and ensuring that customers have a positive experience when interacting with the company. They are responsible for responding to customer inquiries, resolving customer complaints, and providing helpful advice and guidance to customers.

What is Customer Experience Coor Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to problem solve and think critically
• Ability to work independently and as part of a team
• Proficiency in computer software applications
• Knowledge of customer service principles and practices

What is Customer Experience Coor Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices

What is Customer Experience Coor Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services

What is Customer Experience Coor Experience?

• Previous customer service experience
• Experience in a customer service role
• Experience in a customer-facing role

What is Customer Experience Coor Responsibilities?

• Respond to customer inquiries and complaints in a timely manner
• Provide helpful advice and guidance to customers
• Resolve customer complaints and issues
• Maintain customer records and update customer information
• Monitor customer feedback and provide feedback to management
• Track customer service metrics and