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Customer Care Representative – Remote Jobs in Union, Arkansas

Sr Quality & Training Specialist - Customer Care/Promise (Remote)
By Trustmark At United States
3 plus years of experience in organizational change management or project management
Time management and prioritization skills
Implement and support the use of organizational change management methodology, Managed Change®.
Perform needs assessments to determine performance requirements and learning approaches.
Assess and identify appropriate trainers/SMEs to participate in knowledge transfer. Provide direction, oversight, coaching, development and ongoing evaluation of trainers/SMEs.
5 plus years of instructional design, facilitation or other learning support work experience within a call center environment
Associate Customer Care Professional-Client Care, Remote
By Thrivent At United States
High school diploma or equivalent experience. Post-Secondary education is preferred.
Financial service or insurance experience preferred.
Experience navigating complex customer interactions from support through to resolution.
Starting at a competitive base salary of $23.46/hour ($48,796/year)
Comprehensive medical, vision, and dental (we care about your health)
4-weeks of PTO + 12 paid holidays (take care of yourself so you can take care of our clients)
Customer Support Representative 2 - Remote
By RITE AID At United States
Provide friendly, engaging experiences through verbal and written communication for every customer interaction striving for first contact resolution.
Engage and educate customers on all Wellness+ loyalty programs, promotions and customer specific offers.
H.S. Diploma or General Education Degree (GED) required.
Research and resolve complex customer situations
Maintain phone and web queue availability as required to meet service standards.
Verify customer records for accuracy and update as necessary.
Senior Care Advocate Representative (Remote)
By SCA Health At United States
Knowledge of care coordination and case management concepts is preferred.
Receive inbound calls from members to educate them on their benefits and provide guidance with appointment scheduling
Work with health insurance counterparts to answer customer questions related to benefits, claims, and billing
High school diploma with 3+ years of customer service experience; or Bachelor’s degree
Customer-centric focus with excellent communications skills
Bilingual language skills preferred (English-Spanish or other)
Customer Care Specialist -Remote: Van Buren, Ar ($500.00 / Week)
By Talentify.io At United States
Assist with credit-related memberships, services, and product offerings; and advocate for solutions that will help consumers improve their creditworthiness.
At least one year of customer service experience.
Help consumers understand credit bureau processes and educate them on appropriate steps to request corrections.
Receive customer requests for assistance; identify support needed, and either help or forward requests to the appropriate functional area.
Effectively handle escalated customer issues in a professional and timely
Must live within 45 minutes of Van Buren, AR
Remote Customer Care Manager
By The Ash Group At United States
• Basic Project Management skills
*2-3 years Telecom exp in CLIENT FACING/REPORTING roles in service delivery, implementation, order management.
• Provide critical date management and escalation support to meet committed delivery objectives.
*Networking knowledge Previous CCMs preferred.
•Meet learning, development and personal growth objectives to provide a superior customer experience.
• Have a working knowledge of the implementation workflow
Customer Care Representative - Remote - Nationwide
By Cardinal Health At United States
Previous experience working in a remote/work from home setting is preferred
2-4 years experience in high volume call center preferred where communication and active listening skills have been utilized
High school diploma, GED or equivalent, or equivalent work experience, preferred
Prior experience working with Microsoft Office is preferred          
Prior experience working with order placement systems and tools preferred
Root cause analysis experience preferred
Customer Care Specialist - Remote
By Computershare At United States
Extra rewards. From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.
Experience: Previous experience in financial services or a role requiring complex transactions is preferred
Parental leave. We offer paid parental leave, flexible working, and a caring and inclusive culture.
Performance based bonus and internal recognition platform with instant awards for work done well
Mastery of multi-tasking: Typical tasks involve account research, functions on screen, and remaining engaged with the shareholder/caller
Empathy and Patience: Some callers maybe transferring shares due to a loss in the family, so patience and understanding are essential
Customer Care Specialist - Remote - Nationwide
By Cardinal Health At United States
Previous experience working in a remote/work from home setting is preferred
2-4 years experience in high volume call center preferred where communication and active listening skills have been utilized
High school diploma, GED or equivalent, or equivalent work experience, preferred
Prior experience working with Microsoft Office is preferred          
Prior experience working with order placement systems and tools preferred
Root cause analysis experience preferred
Customer Care Representative Ii (Us Remote)
By Elevance Health At United States
You will partner internally to create a seamless experience for our customers and resolve potential issues.
Ability to obtain your Associate’s or Bachelor’s degree or further your education with tuition reimbursement.
National +50 Miles away from nearest PulsePoint, National +50 Miles away from nearest PulsePoint
A career path with opportunity for growth
Affordable Health Insurance, Dental, Vision and Basic Life
401K match, Paid Time Off, Holiday Pay
Customer Experience Representative - Remote, Nationwide
By Stanley Black & Decker, Inc. At United States
Customer Experience Representative – Remote, Nationwide
An Associate’s Degree or three (3) years related sales experience with high school diploma or GED
Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and overall computer proficiency Strong communication skills both written and verbal
Strong attention to detail and organizational skills
Ability to multi-task and manage time in a productive manner
Ability to work remotely with minimal supervision and effectively in a team environment
Customer Care Coordinator - Healthcare (100% Remote Arkansas)
By Continuum Global Solutions At United States

Health Insurance (Medical, Dental, Vision) & Other Benefits

About Continuum Global Solutions, LLC

Customer Care Representative - U.s. Remote
By Element Fleet Management At United States
Exhibit applicable empathy during each call ensuring a superior customer experience
1+ years of customer service experience, contact center experience preferred but not needed
Ability to effectively manage multiple priorities and adapt to change within a fast-paced business environment
Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
Customer focused and adaptable to different personality types?
Customer Care Coordinator - Healthcare (100% Remote Wyoming)
By Continuum Global Solutions At United States

Health Insurance (Medical, Dental, Vision) & Other Benefits

About Continuum Global Solutions, LLC

Customer Care Coordinator - Healthcare (100% Remote Georgia)
By Continuum Global Solutions At United States

Health Insurance (Medical, Dental, Vision) & Other Benefits

About Continuum Global Solutions, LLC

Remote Customer Care Specialist ($19.00 - $21.00 / Hour)
By Talentify.io At United States
Develop initial treatment plans and provide case management and care coordination with service providers and referral sources
Familiarity with contemporary utilization management practices
Perform other duties within the scope of the position and employee's abilities
2+ years of postgraduate experience in a behavioral health care setting
Knowledge of assessment and referral in the context of mental illness and substance abuse
Experience and interest in providing therapeutic services within a time-effective and recovery-oriented framework
Customer Care Representative - Remote
By Transamerica At United States
Previous work from home experience
Use exceptional customer service and interpersonal skills to answer calls regarding retirement products such as 401k, IRA's and 403(b) investments.
Identify customer needs and provide personalized service to ensure positive and meaningful outcomes; engage more knowledgeable team members as needed.
Associate’s degree in a business field or equivalent experience
One year of call center or customer service experience, or financial services industry experience
Work From home/call center environment - must have work environment with minimal distractions
Remote Customer Care Specialist
By HelpWelp At United States
Pay is based on several factors including but not limited to relevant work experience, education, and certifications.
Prior experience in a work from home position
What other skills/experience would be helpful to have?
You may be asked to participate in special projects, assume new responsibilities and adjust priorities as requested
1-3 years of prior experience in a customer-facing role
Excellent verbal, written, and listening skills
Remote Care Manager Jobs
By Careforth At United States
Perform case conferences, summary reports, and incident management in compliance with applicable state and program regulatory and/or accreditation requirements
Solid understanding and experience in care planning/case management is required
Manage a caseload and leverage technology to enable effective coaching and information referral
4-6 years’ experience in health coaching and/or experience in health care/wellness
Comprehensive knowledge of industry concepts and principles; Ability to provide coaching support and consultation across a broad range of clinical topics
Exceptional active listening and communication skills with a focus on empathy
Intake Patient Care Representative (Remote)
By Aveanna Healthcare. At United States
Maintain the skills and qualifications necessary to provide or support quality care, including attendance at company-wide educational programs.
Verify insurance coverage, explain benefit information to patients and case managers, collect and process payments as applicable
Meet daily, monthly, and quarterly metrics and goals set by management
Education or experience equivalent to a bachelor’s degree in related field (preferred)
Experience in healthcare preferred; knowledge of insurances and respiratory care is a plus
Ensure work being performed meets internal and external compliance requirements

Are you an experienced customer service professional looking for a new challenge? We are looking for a Customer Care Representative to join our remote team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful information to ensure customer satisfaction. If you have a passion for customer service and are looking for an opportunity to make a difference, this is the job for you!

Overview A Customer Care Representative – Remote is a customer service professional who works remotely to provide assistance to customers. They are responsible for responding to customer inquiries, resolving customer complaints, and providing general customer service support. Detailed Job Description The Customer Care Representative – Remote is responsible for providing excellent customer service to customers via phone, email, and other communication channels. They must be able to respond to customer inquiries in a timely and professional manner, and provide accurate and helpful information. They must also be able to resolve customer complaints and provide solutions to customer issues. The Customer Care Representative – Remote must also be able to provide general customer service support, such as answering questions about products and services, and providing technical support. Skill Requirements
• Excellent customer service skills
• Excellent communication skills, both verbal and written
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of customer service software and systems
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures
Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software and systems
• Knowledge of customer service best practices
• Ability to work independently and as part of a team
Knowledge
• Knowledge of customer service software and systems
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures
• Knowledge of customer service trends and technologies
Experience
• Previous customer service experience
• Experience working remotely
• Experience using customer service software and systems
Responsibilities
• Respond to customer inquiries in a timely and professional manner
• Provide accurate and helpful information to customers
• Resolve customer complaints and provide solutions to customer issues
• Provide general customer service support, such as answering questions about products and services
• Provide technical support to customers
• Monitor customer service trends and technologies
• Follow customer service policies and procedures