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Chat Support Representative Jobs

E-Service Chat Representative -100% Remote
By Frontdoor, Inc. At Frankfort, KY, United States
Minimum Education, Licensure and Professional Certification requirements:
Maintains current knowledge of all policies, procedures, programs and completes required continuing education courses
Customer service experience and/or training
Learn more aboutbenefits (https://frontdoor.jobs/benefits/) at Frontdoor.
Explains and upholds contract coverage to customers and/or contractors
Follows up with customers, contractors, and/or business partners to ensure customer service issues are resolved
E-Service Chat Representative -100% Remote
By Frontdoor, Inc. At Nashville, TN, United States
Minimum Education, Licensure and Professional Certification requirements:
Maintains current knowledge of all policies, procedures, programs and completes required continuing education courses
Customer service experience and/or training
Learn more aboutbenefits (https://frontdoor.jobs/benefits/) at Frontdoor.
Explains and upholds contract coverage to customers and/or contractors
Follows up with customers, contractors, and/or business partners to ensure customer service issues are resolved
Customer Support Representative, Chat & Email
By thredUP At Phoenix, AZ, United States
Maintains updated knowledge of various marketing/promotional strategies offered our customers
Identifying ways to improve processes and the customer experience, surfacing problems early to Team Managers and being creative in proposing solutions.
Knowledge of CS software and proficient using Google Suite, smartphone applications or similar experience
Has 1+ years customer service experience, communicating with customers via chat and email
Knowledge of product categories, pricing, delivery times and methods.
Experience working in a startup environment
Online Chat Representative (Remote)
By Century 21 Sakmar & Assoc. At San Antonio, Texas Metropolitan Area, United States
Competitive Salary: We offer a competitive salary package that recognizes your skills, experience, and commitment.
Professional Growth: You will have opportunities to enhance your skills and knowledge through ongoing training and development programs.
Maintain a high level of product knowledge to effectively assist customers.
Build and maintain positive customer relationships through excellent communication and interpersonal skills.
Proven experience as a customer support representative or in a similar role.
Excellent written and verbal communication skills.
Online Chat Representative Jobs
By Actus Law Droit At United States
* Manage the building log of who is entering and exiting the building
* Handle filing and data entry as requested
* Maintain the reception area, keeping it clean and free of clutter
Customer Care Representative Iii-Chat Role
By SouthState Bank At North Charleston, SC, United States
Meet or exceed the Customer Care Representatives quality and productivity goals assigned by management.
SouthState reserves the right to modify its Remote Work Standards and Eligibility requirements at any time.
Identify and resolve advance customer inquiries using active listening, critical thinking and probing skills for first call resolution.
Successfully complete additional skills training as required/requested.
Strong knowledge of banking procedures.
Must possess a desire to assist with mentoring and assisting team members to elevate their individual performance and procedure knowledge.
Customer Service Representative - Phone & Chat Support
By USZOOM/iPostal1 At , Las Vegas, Nv
Please note this is an in-office role.  Remote work is not available.
Excellent verbal and written communication skills
Previous experience in a customer service-oriented role
There will be a two-week, paid training in our N.Y. office. 
Answer inbound calls from customers in a prompt and professional manner
Identify the type of assistance needed
Tesla Chat Sales And Support Advisor (In Office)
By Tesla At , Henderson, 89074, Nv
Strong relationship management skills and the ability to explain complex technical concepts
Escalate matters that require management attention in a timely manner
Determine if technical solution can be resolved for more immediate attention and provide remote education
Provide feedback and recommendations based on direct experiences with potential customers
Perform additional responsibilities as assigned to meet business needs
Must have at least 1 year of live chat experience with proven track record to meet or exceed goals
Application Support Chat Representative (Remote)
By Enova International At South Jordan, UT, United States
Communicate clearly and professionally with all customers, co-worker, supervisors and management
Computer proficiency and accurate data entry skills required
A desire to create a top-notch customer service experience
Flexible work schedule (In-office T/W/Th and remote M/F for hybrid-eligible roles)
Health, dental, and vision insurance including mental health benefits
Respond to chats from customers to answer and service any questions they may have
Application Support Chat Representative (Remote)
By Enova International At Chicago, IL, United States
Communicate clearly and professionally with all customers, co-worker, supervisors and management
Computer proficiency and accurate data entry skills required
A desire to create a top-notch customer service experience
Flexible work schedule (In-office T/W/Th and remote M/F for hybrid-eligible roles)
Health, dental, and vision insurance including mental health benefits
Respond to chats from customers to answer and service any questions they may have
Associate Client Support Consultant - Chat Team
By ADP At Augusta, GA, United States
Are you ready to join a company offering career advancement opportunities throughout your career journey?
At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience.
Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
Are you looking for an inclusive environment with a culture of collaboration and belonging?
You can work overtime hours during peak seasons.
Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
Chat Support Specialist Jobs
By AAPC At Salt Lake City, UT, United States
Manage the chat feature on the AAPC website for career counseling.
Identify customer needs and offer appropriate solutions.
Maintain accurate and up-to-date knowledge of AAPC products and services.
Collaborate with other members of the customer service team to ensure a positive customer experience.
Previous customer service experience, preferably in a chat support or online environment.
Exceptional grammar, writing, and communication skills.
Chat Support Specialist Jobs
By SmithRx At , Plano, Tx $22 an hour
Deliver world-class support experiences to our members by becoming an expert in the Pharmacy Benefits Management industry.
Prior experience with benefits, employer benefits, insurance, prescriptions, medical billing, or experience at a pharmacy is preferred
Manage simultaneous interactions specific to online chat and text messaging
Educate members about their pharmacy benefits.
Must be located locally as the role is a hybrid of onsite and remote
2+ years experience working within call center required
Chat Support Executive Jobs
By Recroot.io At United States
Proven experience in a customer support role, with excellent communication and customer service skills
Identify opportunities for process improvements and share feedback with the team to continually improve the customer experience
Keep up-to-date with product and service offerings to provide accurate and relevant information to customers
2 - 15 years of experience
Strong problem-solving skills, with the ability to identify and resolve customer issues quickly and effectively
Provide excellent customer service through online chat, answering customer queries and resolving issues in a timely and efficient manner
Customer Support Chat Jobs
By etrailer At Wentzville, MO, United States
Additional Offerings. Paid holidays, Paid vacations, 401k matching, Medical, Vision, Dental, etc.
We Value Our Teammates And Are Pleased To Offer
Convenient Location. Located in Wentzville, MO near Highway 40, 61, 64 (hmm...which one do you say? 😊) and Highway 70.
FULL-TIME Customer Service Chat Support
We look forward to talking soon - Apply now!
Live Chat Representative Jobs
By RepairPal At United States
Provide feedback to management regarding customer concerns, problems, and questions, and recommend changes to improve efficiency.
Location: Remote/ Work From Home
Maintain knowledge of products and services as well as company policies and procedures to provide accurate and timely information to customers.
Experience in a high volume Live Chat environment
Great communication skills, verbal and written
Background in and knowledge of the auto repair industry, particularly with independent shops (a plus, but not required)
Customer Chat Representative - Eap (Sun-Thur 3:30Pm-12:00Am Et Shift)
By CVS Health At , , Nv $18.50 - $34.60 an hour
Resolves complex issues without or with limited management intervention.
2 years of experience in a healthcare, social, psychological or human/volunteering service field providing client support.
1 year of experience in call center environment
Insurance/ medical knowledge in a chat environment.
Schedules may be adjusted based on business need
Promptly responds incoming chats within the standard greeting approved timeframe.
Chat/ Sales Representative Jobs
By Cable ONE At , Remote
Strong data entry and computer skills.
Calling pending leads, engaging with potential customers to understand their needs and provide information about products, services, pricing and benefits,
Learns and applies sound telephone-based selling skills.
Requires excellent oral and written communication skills while assisting and interacting with Fidelity customers and associates.
The position requires the ability to learn and stay informed of products and services offered by Fidelity.
Gains familiarity with Web / Chat sales concepts, practices and methodologies.
Chat Support Executive. (Remote)
By Staffingly At Jacksonville, FL, United States

We are currently seeking a motivated and customer-focused Chat Support Executive to join our Human Resources team. As a Chat Support Executive, you will be responsible for providing exceptional ...

Client Service Representative - Email And Chat (Hybird)
By NuFACE At , Vista, Ca $20 - $22 an hour
· Other responsibilities and projects that may fall out of CX scope as assigned by management.
· Willingness to learn by taking on new responsibilities as deemed necessary by management.
· Dependability and time management skills required.
· Skincare knowledge and experience preferred.
· Email and Phone customer experience protocols knowledge required.
· Dedication to the company quality system and regulatory requirements.

Are you looking for an exciting opportunity to work in a fast-paced customer service environment? We are looking for a Chat Support Representative to join our team and provide exceptional customer service to our customers. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful advice. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview Chat Support Representatives provide customer service and technical support to customers via chat. They respond to customer inquiries, troubleshoot technical issues, and provide solutions to customer problems. They must be able to communicate effectively and efficiently with customers in order to resolve their issues quickly and accurately. Detailed Job Description Chat Support Representatives are responsible for providing customer service and technical support to customers via chat. They must be able to quickly and accurately respond to customer inquiries, troubleshoot technical issues, and provide solutions to customer problems. They must be able to communicate effectively and efficiently with customers in order to resolve their issues quickly and accurately. They must also be able to maintain a professional attitude and demeanor at all times. Job Skills Required
• Excellent written and verbal communication skills
• Strong customer service and problem-solving skills
• Ability to multitask and prioritize tasks
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Previous chat support experience (preferred)
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of chat support software
Job Experience
• Previous customer service experience
• Previous chat support experience (preferred)
Job Responsibilities
• Respond to customer inquiries via chat
• Troubleshoot technical issues
• Provide solutions to customer problems
• Maintain a professional attitude and demeanor at all times
• Follow up with customers to ensure their issues are resolved
• Document customer interactions and transactions
• Monitor customer feedback and provide feedback to management