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Call Center Customer Service Representative Jobs

Customer Support Associate (Call Center Representative)
By Nicolet National Bank At Green Bay, WI, United States
Actively engage in self-development through participation in meetings, committees, computer-based training, reading periodicals, maintaining product knowledge, etc.
Provide excellent service to customers and co-workers by phone including actively promoting and selling additional bank products and services.
Assist customers with online and mobile banking, debit and credit cards, account inquiries and transfers and various other financial service aspects.
Assist internal customers with various network and software password resets and functionality.
Maintain positive attitude while promoting products, services, and functions in fast-paced, multi-faceted environment.
Maintain and orders department supplies and equipment.
Customer Service/Call Center Representative
By Talascend - Where Opportunities Await. At United States

Talascend is seeking qualified candidates to apply for a remote Customer Service/Call Center Representative position for a temp to hire opportunity. SUMMARY: Customer Service Representative ...

Customer Service Representative- Call Center
By Nexgrill At Chino, CA, United States
Minimum educational requirement: High School Diploma or equivalent.
Perform accurate data entry in CRM and internal systems
Continuously enhance skills through training and troubleshooting sessions.
3+ years of Customer Service experience in a call center
1+ years of experience in handling customer service email inquiries and live chat communication
1+ years of experience in handling escalated customer claim calls and understanding
Call Center Customer Service Representative
By Onyx Asphalt USA, Inc. At Jacksonville, FL, United States
Relevant Skills and Qualifications: Knowledge of customer service software, experience in a call center environment, and the ability to multitask.
Customer Experience: Knowledge of customer service principles and practices, problem-solving skills, and the ability to work independently.
Customer Support: Knowledge of customer service principles and practices, problem-solving skills, and the ability to work independently.
Customer Service: Knowledge of customer service principles and practices, strong communication skills, and the ability to work in a fast-paced environment.
Customer Service Representatives: Excellent customer service skills, strong communication skills, and the ability to work in a fast-paced environment.
Customer Satisfaction: Ability to build customer relationships, excellent interpersonal skills, and the ability to handle customer complaints.
Call Center Customer Service Representative
By FindaBaller, Inc. At United States
Strong customer service, customer support, customer satisfaction, customer experience, and customer service skills
Excellent communication and interpersonal skills
Strong problem-solving and analytical skills
Knowledge of customer service software, databases, and tools
Ability to work independently and as part of a team
Ability to multitask and prioritize tasks
Call Center And Service Representative
By British Swim School At United States
● Strong sales and customer service skills
person has to be very self disciplined and focused as working from home
● Answer calls, manage online chat and respond to emails
● Manage and resolve customer issues and complaints
High school or equivalent (Preferred)
someone who lives in Dupage & Kane area in Illinois
Employee Customer Service Center Representative
By University of Maryland Medical System At Linthicum Heights, MD, United States
Communicates HR, Benefits, or Payroll objectives, policies, procedures, and government regulations.
Completes simple HR, Benefits, or Payroll related transactions.
One (1) year of experience in a call-center, or customer service related employment required
Documents all customer inquiries, issues and transactions.
High School Diploma or GED required
Call Center Representative -Service Delivery
By Lumen At , Remote $12 - $31 an hour
Strong customer service skills and experience with direct customer contact
Experience with/knowledge of general billing inquiry and dispute resolution, account resolution and adjustments
Manage large amounts of inbound calls in a timely manner
Strong communication (oral and written) and problem-solving skills
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Build sustainable relationships and engage customers by taking the extra mile
Customer Service Representative I (Call Center)
By Prince William County Service Authority At , Woodbridge, 22195, Va $39,780 - $50,388 a year
Or combination of education and experience as described above.
Some education above the high school level is preferred and/or technical training plus related experience.
Ability to learn and demonstrate general knowledge of account header adjustments and Service Authority Leak Adjustment policies.
Possesses general keyboarding skills and ability to learn, demonstrate and navigate computer software programs including, but not limited to Cayenta.
Possesses effective research skills in order to conduct customer account research.
Possesses excellent verbal and interpersonal communication skills.
Customer Service Representative / Call Center Remote
By AAA East Central At , Ashtabula, 44004, Oh $19.80 an hour

401(k) Savings plan with company match

Virtual On-Line Paid Training for 7 weeks :

Call Center Member Service Representative - Downtown Houston
By SPACE CITY CREDIT UNION At , Houston, 77003, Tx $19 - $20 an hour
Intellectual - Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions
Previous customer service experience required. Call Center or Banking experience is a plus
Pay: $16/hr depending on experience + sales incentives
Educates the member on digital self-service tools; trouble shoots member issues regarding SCCU Self-Service tools
Proactively recommends services and solutions that will improve the member’s life.
Maintains acceptable performance levels with regards to established metrics, including time utilization, quality of work, and productivity.
Customer Call Center Representative Iii - Nashville, Tn
By QTC Management, Inc. At , Nashville, 37214, Tn $18.87 an hour
Promotes electronic communication services by recognizing opportunities to utilize advanced case management technology
Accurately documents all call information in case management system according to standard operating procedures
Excellent data entry and typing skills
Provides clients with customer service by determining call requirements, responding to inquiries, resolving customer issues and fulfilling customer requests
Strong knowledge of administrative processes
Ability to effectively manage competing priorities in a fast paced environment
Call Center Customer Service Representative
By ContactSource At Altamonte Springs, FL, United States
Excellent time-management and prioritization skills
Manage inbound customer communications - Answer incoming calls to address customer questions, requests and issues.
Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
2 years proven experience in supporting client success
Excellent written and verbal communication skills
Client Retention- Achieve retention percentage and productivity targets.
Customer Service Representative / Call Center Remote
By AAA East Central At , Portsmouth, 45662, Oh $19.80 an hour

401(k) Savings plan with company match

Virtual On-Line Paid Training for 7 weeks :

Customer Service Representative / Call Center Remote
By AAA East Central At , Bridgeport, 26330, Wv $19.80 an hour

401(k) Savings plan with company match

Virtual On-Line Paid Training for 7 weeks :

Call Center Customer Care Representative
By OneTouch Direct At , Tampa, 33634, Fl $15 - $40 an hour
Consistently provide a great customer experience.
Requirement: High School diploma or equivalent required to apply.
Benefits: Health Care Plan (Medical, Dental & Vision)
Respond to requests and calls from customers related to client specific programs and products.
Provide outbound support and sales via warm phone call.
Capitalize on all upsell opportunities.
Customer Service Representative I - Call Center
By Indiana University Health At , Indianapolis, 46204, In
Experience in a medical setting preferred
Experience with referrals and/or enteral nutrition a plus
3-5 years of customer service experience required
Knowledge of medical terminology and medical coding required
Requires working knowledge of computers
Knowledge of medical terminology and medical coding preferred.
Member Service Representative (Call Center)
By Tropical Financial Credit Union At , Miramar, 33025, Fl
Produces acceptable standards adhering to established goals set by management.
Support and provide an optimized member experience via multiple media channels including but not limited to: voice, electronic and written.
Knowledgeable in Member Services, Debit Cards, Credit Cards, Online/Mobile Banking and Bill Payer.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Meet all sales goals as defined in the individual’s performance appraisal {where applicable}.
Employee is familiar with and applies policies and procedures applicable to the job.
Call Center Customer Care Representative
By OneTouch Direct At , Tampa, 33619, Fl $15 - $45 an hour
Consistently provide a great customer experience.
Requirement: High School diploma or equivalent required to apply.
Benefits: Health Care Plan (Medical, Dental & Vision)
Provide inbound customer service for AT&T business customers.
Capitalize on all opportunities to expand AT&T services.
MUST currently live in the Tampa Bay area to be considered. This is a work ON SITE opportunity.
Customer Service Representative - Call Center (11:00Am-7:30Pm Est/Start 6/5)
By Green Dot Corporation At , Cincinnati, Oh $20 an hour
Ensure that all customer escalations and complaints are managed to excellent professional standards and within Green Dot terms and policies.
1+ years of customer service and/or contact center experience preferred
Strong verbal and written communication skills.
Capture all pertinent customer contact information accurately and concisely within the data capture systems and ensure data is properly maintained.

Are you looking for an exciting opportunity to provide exceptional customer service? We are seeking a Call Center Customer Service Representative to join our team and provide outstanding customer service to our clients. If you have excellent communication skills, a friendly and professional demeanor, and a passion for helping others, we want to hear from you!

What is Call Center Customer Service Representative Skill Requirements?

• Excellent communication and interpersonal skills
• Ability to remain calm and professional in stressful situations
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Ability to type quickly and accurately
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of administrative procedures

What is Call Center Customer Service Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Certification in customer service or related field (preferred)

What is Call Center Customer Service Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of administrative procedures

What is Call Center Customer Service Representative Experience?

• Previous customer service experience

What is Call Center Customer Service Representative Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Troubleshoot customer service issues
• Provide accurate information about products and services
• Process orders, forms, and applications
• Identify and escalate priority issues
• Follow up customer calls where necessary
• Document all customer information and interactions
• Develop and maintain a knowledge base of the evolving products and services