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Associate Customer Success Manager Jobs

Customer Success Associate Jobs
By Zocdoc At Dallas-Fort Worth Metroplex, United States
A strong believer in individual accountability and excel in project management
Using effective time management and account prioritization for consistent client outreach throughout your accounts
Stellar communication and interpersonal skills
Motivated self-starter with problem solving and issue resolution skills
100% paid employee health benefit options
L&D offerings + a free LinkedIn learning account
Customer Success Associate Jobs
By Zocdoc At Greater Orlando, United States
A strong believer in individual accountability and excel in project management
Using effective time management and account prioritization for consistent client outreach throughout your accounts
Stellar communication and interpersonal skills
Motivated self-starter with problem solving and issue resolution skills
100% paid employee health benefit options
L&D offerings + a free LinkedIn learning account
Customer Success Associate Jobs
By Insight Global At Los Angeles, CA, United States
*Manage customer relationships, development of new processes, and their implementation. *Advocate for improving/enhancing existing capabilities where appropriate
Lead retention efforts of a high-volume of customers season over season
*Maintain existing customers, negotiate renewal, and proactively mitigate turnover
Here's What We're Looking For:
Customer Success Team Associate
By ClaimDeck At Austin, TX, United States
Experience in customer success, account management, or a similar role, preferably in theSaaS environment.
Customer Data Management: Maintain accurate customer data in ChurnZero.. This includes updating contact information, tracking customer interactions, and organizing customer files.
Excellent communication, presentation, and interpersonal skills.
Strong problem-solving and analytical skills.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Strong organizational skills and attention to detail.
Customer Success Associate Jobs
By NNOXX Inc. At Washington, United States
Prior knowledge of technical support practices and strong problem-solving skills.
Creation of standard processes and maintain a knowledge library.
Collaborating with cross-functional teams, including sales, marketing, and product development, to provide customer feedback and improve customer experience.
B2B and B2C experience preferred.
Upselling and cross selling experience.
Experience in supporting implementation of new products and services.
Associate Customer Success Manager - Remote
By Akamai Technologies At United States
Have a Bachelor's degree and 2 years of applicable account portfolio management experience
Delivering regular reviews of assigned customer performance to management
Have experience with or membership in Success Expert (CSE) Advancement Path
Have solid understanding of content delivery basics and general knowledge of internet technologies
Have demonstrated written and verbal communication and exceptional presentation skills
Join our highly skilled Customer Success Team!
Customer Success Associate Intern
By MoeGo At Los Angeles, CA, United States
Good communication skills and teamwork spirit, can quickly integrate into the team and adapt to changes.
Location: 2 days on site, 3 days remote weekly
Job Responsibilities for Customer Success Internship
We are a hybrid team based in Los Angeles. This position can be fully remote.
Participate in MoeGo operations, serve global MoeGo users and build a complete customer service process.
Regularly collect user data and feedback. Produce user reports to provide effective product improvement recommendations.
Customer Success Associate Jobs
By CustomInk At , , Tx $55,000 a year
Strong organizational and time management skills
1-2 years of experience in a customer-facing or account management role
Passionate about providing a great end-to-end customer experience and high quality customer service in a dynamic environment
Collaborative teammate and relationship-builder with strong communication skills who is willing to help out where needed
Tech savvy and comfortable operating in online platforms (experience with Slack and Intercom are a plus)
Ability to multi-task while being detail-oriented
Associate Customer Success Specialist
By Diligent At Baltimore, MD, United States
1+ years data entry, data analysis and/or customer service experience
Populate, update and manage client sites
Daily data entry and administration support to the team.
Daily usage of CRM system (knowledge of Salesforce is beneficial)
Experience working with Microsoft Office Suite applications including Word, Outlook, Excel, and PowerPoint 
Resourceful, analytical with strong problem-solving skills
Customer Success Manager - Sr. Associate Partner
By FICO At , $95,000 - $149,000 a year
Extensive client management experience gained within the software industry.
Lead and manage the sales to professional services hand-off/ knowledge transfers.
Collaborate with the appropriate Account Managers to ensure effective account planning and a stable revenue forecast.
Strategize on how to present FICO offerings and gain traction with customers at different levels in the client organization.
Coordinate and manage RFP responses while working with various internal groups
Manage all deals in Sales Force
Customer Success Associate - Renewals
By Coalition, Inc. At United States
Prior experience in a customer support/customer service role or a strong desire to learn
Excellent interactive and communication capabilities, both written and verbal, especially in customer-facing roles
Ensuring current customers receive the assistance they need from Coalition’s sales, security, insurance, and claims teams
Partnering with Territory Renewal Leads to ensure appropriate prioritization and focus is given to upcoming renewals
Effectively maintaining queues and work dashboards to answer customers on a timely basis
Performing administrative insurance functions to keep our growth engine humming
Customer Success Associate Jobs
By Cypress HCM At Greater Chicago Area, United States
• Dependable organization, task management and time management skills
• Recruiting or other applicable talent experience
• Experience reviewing data, trends and client information to identify customer solutions, opportunities or resolution
• Ability to manage multiple customer account inquiries and deadlines simultaneously.
• Ability to show verbal and written communication skills and technical aptitude
The CS Associate will be tasked with:
Customer Success Associate Jobs
By Avispa At Chicago, IL, United States
3+ years of experience in B2B Customer Support, Customer Success, Account Management, Customer Education/Training, and/or Sales Role.
Dependable organization, task management, and time management skills are preferred.
Worksite: Leading professional development and networking (Chicago, IL 60661 - Hybrid or Remote)
Identify product education and ongoing adoption needs by reviewing product engagement metrics and driving best practice usage of the Learning Center.
Recruiting or other applicable talent experience is preferred.
Experience reviewing data, trends, and client information to identify customer solutions, opportunities, or resolution is preferred.
Customer Success Associate Jobs
By Momos At San Diego, CA, United States
Strong time-management and organizational skills
2-4 years in customer success, customer support, account management, or similar roles.
Building relationships & monitoring customer accounts to ensure that they are having a positive experience with the company’s products or services
Customer retention by resolving queries while working with the operations, data and engineering teams to improve the product experience.
Bachelor’s degree in a related field, such as business, computer science or information technology. Excellent communication skills
Exceptional written and verbal communication skills
Customer Success Associate Jobs
By SWIVEL At San Antonio, Texas Metropolitan Area, United States

SWIVEL is seeking a talented individual to report to the Director of Customer Success, a CSA will play a vital role in ensuring customers achieve their desired outcomes while using SWIVEL’s ...

Customer Success Associate Jobs
By Auror At , Denver, Co $55,000 - $65,000 a year
There are two parts to the role:
Focus on mental and physical health:
Health Care Plan (Medical, Dental & Vision):
Customer Success Associate Jobs
By Infovisa, Inc. At Cornelius, NC, United States

Job Description Position Title: Customer Success Associate Location: Cornelius, NC Employment Type Full-Time M-F, Exempt Degree 4-Year Degree Minimum Experience 3 Years ...

Customer Success Associate Jobs
By Roundtrip At Philadelphia, PA, United States
Experience using metrics and reporting to manage a customer support function
Strong organizational skills, with the ability to keep track of ad hoc needs across many customers
Experience Microsoft Office Suite, specifically Excel and PowerPoint, and workflow software (LucidChart, Visio, etc…)
Excellent presentation, verbal, and writing skills
Health Benefits for you (we cover 100% of your premium) and for your family (at an additional cost)
Dental and Vision Benefits for you and your family 
Customer Success Associate - Denver
By Auror At Denver, CO, United States
Previous experience in a customer-facing role
Competitive Salary Range: Depending on level of experience $55,000-$65,000 per annum
Personal growth: We support our team to participate in courses, conferences, or events that will help them develop their skills.
Responding to customer, organized retail crime organizations, and police questions through in-app chat, email, and phone
Maintaining the Auror platform by keeping profiles, comments, and data up to date
Partnering with our Engineering team to ensure our customers can access our platform by troubleshooting technical issues
Customer Success Manager / Ocm Manager
By TechnoGen, Inc. At Alameda, CA, United States
Minimum of 10 years of experience as a Customer Success Manager or Organizational Change Manager
Proficient with Organizational Change Management (OCM) activities, SharePoint, O365 and Microsoft Teams
Assist in creating training courses and educational materials. Strong interpersonal and organizational skills.
Proficient in following change management activities, Roadmap & Change Management Planning, Execution & Change Management and Continuous Improvement & Training
Proven work experience as a Customer Success Manager or Organization Change Manager (OCM)
Promote an energetic fan base for products and locate brand ambassadors to share the product's benefit and value

Are you looking for an exciting opportunity to make an impact in the customer success space? We are looking for an Associate Customer Success Manager to join our team and help our customers achieve success. You will be responsible for developing and executing customer success strategies, building relationships with customers, and driving customer satisfaction. If you have a passion for customer success and are looking for a rewarding career, this is the job for you!

Overview An Associate Customer Success Manager is responsible for providing customer service and support to customers. They are responsible for ensuring customer satisfaction and helping customers achieve their desired outcomes. They must be able to identify customer needs and provide solutions to meet those needs. Detailed Job Description The Associate Customer Success Manager is responsible for providing customer service and support to customers. They must be able to identify customer needs and provide solutions to meet those needs. They must be able to build relationships with customers and ensure customer satisfaction. They must be able to troubleshoot customer issues and provide solutions. They must be able to provide product and service information to customers. They must be able to provide feedback to the customer success team and management. Job Skills Required
• Excellent customer service and communication skills
• Ability to build relationships with customers
• Ability to troubleshoot customer issues
• Ability to provide product and service information
• Ability to provide feedback to the customer success team and management
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) software
• Knowledge of customer service software
• Knowledge of customer service best practices
Job Qualifications
• Bachelor’s degree in business, customer service, or related field
• At least two years of customer service experience
• Experience with customer relationship management (CRM) software
• Experience with customer service software
• Excellent customer service and communication skills
• Ability to build relationships with customers
• Ability to troubleshoot customer issues
• Ability to provide product and service information
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) software
• Knowledge of customer service software
• Knowledge of customer service best practices
Job Experience
• At least two years of customer service experience
• Experience with customer relationship management (CRM) software
• Experience with customer service software
Job Responsibilities
• Provide customer service and support to customers
• Identify customer needs and provide solutions to meet those needs
• Build relationships with customers and ensure customer satisfaction
• Troubleshoot customer issues and provide solutions
• Provide product and service information to customers
• Provide feedback to the customer success team and management