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Reviews and approves human resource recommendations and conducts performance management

Responsible for working in the workforce management system, such as forecasting call volume and scheduling staff

Manages working relationships with other company and department functions in alignment with Delta Dental of Wisconsin’s values

Ensure all tools, processes and procedures for customer service and claims processing are properly documented within the online knowledge base

Train and provide instruction to new team members on customer experience and claims processing transactions

Keep abreast of industry knowledge of contact center technologies and practices

Paid Training with no prior cleaning experience required

Positive Work Environment with amazing teammates who love what they do!

Weekly pay with direct deposit

Earn as much as $850 per week

30-40 hours per week (Full Time)

No Nights or Weekends required!

Works in electronic systems such as SAP, Learning Management, and Document management

Any combination of education, experience, and military service in line with recommendations above will be considered.

Experience in a laboratory, manufacturing, quality, or warehouse environment desired.

Previous work/academic experience where attention to detail and personal accountability were critical to success.

Strong communication skills and the ability to follow written and verbal instructions.

0-2 years of directly relevant experience in a regulated cGMP environment.

Must have knowledge and experience with cGMP manufacturing, quality, and compliance as well as US and global cGMP requirements.

Excellent verbal and written communication skills with ability to prepare written communications and communicate problems to management with clarity and accuracy.

REQUIRED COMPETENCIES: Knowledge, Skills, and Abilities

Able to recognize conflict and escalate to management.

Demonstrates a high degree of attention to detail, with strong documentation expertise. Able to effectively multi-task and demonstrate strong organizational skills.

Working knowledge of applicable business systems including SAP, LIMS/Celabs, Maximo and/or Veeva Vault.

9 Months T/T experience in the last 3 years

Avg Annual Gross: Up to $100K!

$1700 gross weekly minimum + Weekly Safety Bonuses!

Consistent Saturday Morning - Monday night work schedule

Class A Commercial Driver's License (CDL-A)

Current Hazmat Endorsement or willing to obtain within 90 days of hire

Ability to learn and maintain a current knowledge of application requirements and admission criteria for all SUO degree programs and certificates.

Ability to learn and maintain current knowledge of all available SUO degree and certificate programs.

Excellent interpersonal and cultural competency skills and demonstrated ability to communicate professionally and effectively with diverse internal and external constituencies.

Excellent written and verbal communication skills required; must be able to read, analyze, and interpret professional journals, and/or governmental regulations.

Ability to manage multiple tasks under pressure and to adapt to rapidly changing priorities.

Schedule and conduct visits in appropriate business, government, educational, law enforcement, non-profit and health care institutions.

Interpret and analyze statistical data and develop reports for management.

Associates Degree OR the equivalent combination of directly related education and business office experience.

Customer service policies and procedures.

Computers and PC related software (word processing, spreadsheets, database, etc.).

Conflict resolution, negotiations and problem solving.

Communicate, both orally and in writing, and work effectively with customers, employees and outside agencies.

We are hiring upstream and downstream 2nd shift managers, therefore eligible for a 10% shift differential

Ensure daily work coordination and distribution as demanded through Bio G schedule to effectively manage production

Manage staff performance and prepare performance objectives for mid-year and end-of-year performance connection reviews

Extensive knowledge of SOPs and cGMPs and their application within a regulatory environment

Knowledge of pharmaceutical and biopharmaceutical manufacturing process generally obtained through participation in pharmaceutical technology, technology transfer, process development, and manufacturing support

Effective communication and technical writing skills

Excellent organizational and time management skills.

Good facilitation, change management and interpersonal skills required.

REQUIRED COMPETENCIES: Knowledge, Skills, and Abilities:

Use change management methods to mitigate barriers to improvement efforts.

Use of lean tools such as Process mapping, visual management, value stream mapping.

Must be competent in Project Management tools and methodologies such as MS Project.

Drive technical solutions through to successful completion, including requirements gathering, user acceptance testing, and change management processes

Experience developing and documenting business requirements and acceptance criteria for IT projects.

Experience with documenting hypotheses, requirements, and experimental outcomes.

Document and present findings and requirements (e.g. user stories) across audiences, including technical delivery team, IT leadership, and BD stakeholders

Liaise with ITBPs, other BAs, BD stakeholders, and the delivery team to iteratively communicate requirements and facilitate feedback generation and sharing

Lead the generation of key deliverables, as per initiative-specific requirements (e.g. Go/No-Go deck, Workflows, RFI/RFP material)

Essential Job Duties and Responsibilities:

Minimum of 5 years hands on experience with equipment, automation / robotics, machines, and or any electromechanically system.

Ability to work from 2D prints and CAD details and review 3D solid models. (Solidworks experience is preferred)

Demonstrated experience and or interest with PLC programming, Vision systems, robotics, pneumatics, and electronics.

Strong interpersonal, leadership and communication skills.

Experience with lean manufacturing concepts.

Passion for people and demonstrated ability to coach and mentor at various levels. Excellent listening, interpersonal and stakeholder management skills.

Effectively manages resources to address priorities and meet schedules.

Experience in developing creative and professional multi-media communications.

Experience leading and managing a diverse team of volunteers and contractors.

Background and experience in communications preferred

Organizes the Devens campus leadership team (CDC) meetings and supports / follows up on resulting actions.

Knowledge of quality processes, change control, product complaints, deviations, investigations, and CAPA management.

Equivalent combination of education and experience acceptable.

Routinely recognizes and resolves Quality issues; Informs management of proposed solutions. Seeks management guidance on complex issues.

Able to recognize conflict and notify management with proposed recommendations for resolution.

Able to prepare written communications and communicate problems to management with clarity and accuracy.

Knowledge of US and global cGMP requirements.

Providing our team members a compensation package designed around offering the best price and quality available

Conduct new team member orientation, responsible for timely completion of new hire paperwork, and benefit enrollment information

Answer questions from team members concerning benefits, insurance, and any personnel questions that may arise

Experience with Microsoft Word, Excel and PowerPoint

Qualifications we would like to see:

Our commitment towards fostering a culture and environment of belonging where everyone has access to and can achieve success

Collaborative team contributor with project management and technical writing skills preferred.

The successful candidate will possess the professionalism and technical competency required to represent the department before stakeholders and management.

BS degree in life sciences, engineering, or computer science field or equivalent experience.

Excellent communication skills to support communications with internal and external stakeholders.

The ability to understand business requirements to support planning and leading small and medium size projects applying operational excellence principles.

Support PC (imaging, deployment, and decommissioning) and peripheral configurations.

Supports raw material end-to-end lifecycle management through authoring/reviewing technical assessments and change controls for new/alternative material suppliers.

Experience with cGMP regulations, regulatory requirements, and CMC authoring for biologics processes are a plus.

Demonstrated effective organizational skills to manage several projects and competing priorities in a fast-paced environment.

The Scientist for Global Capabilities MS&T Materials Science position will report into a Principal Scientist for MS&T Material Science group.

Bachelor’s degree with minimum 6 years of relevant experience

Master's or PhD is preferred but not required. Time spent in advanced degree programs may be considered as equivalent relevant experience.

Project management, communication, and technical writing skills are required.

Exercises sound judgment in making decisions and recommendations within generally defined practices and policies with little guidance, notifying management when necessary.

Identifies and reports any discrepancies from normal practices or procedures to senior management, recommending and implementing corrective actions.

Relevant experience in a Validation role in the biopharmaceutical industry or its equivalent.

DCS and PLC based experience, preferably gained in the pharmaceutical industry.

Ability to manage one’s emotions and impulses to prevent negative impact on productivity.

An equivalent combination of education and experience may substitute.

Ability to communicate effectively with peers, department management and cross-functional peers.

Train new analysts to general job duties.

2+ years of relevant work experience, preferably in a regulated environment.

Experience working in a GMP laboratory and with cell therapy products preferred.

Knowledge of aseptic technique within a laboratory environment is preferred.

Have excellent oral and written communication skills

US Citizenship is a requirement for employment

Experience in transitioning successful research projects to production

Citizenship Required: United States Citizenship

Telecommute: Yes-May consider hybrid teleworking for this position

Shift: 1st Shift (United States of America)