Intraday Workforce Specialist Jobs
By Gusto At Las Vegas Metropolitan Area, United States
Responsible for executing the workforce management strategy and day-to-day management of WFM functions; including real-time operations, staffing and technology needs.
Actively leads and facilitates discussions of performance to forecast, partnering with operations leaders to optimize performance capabilities.
Responsible for proactively identifying and communicating factors affecting the customer experience through verbal and written communication
Directly responsible for contact center team member skill changes and queue assignments
Strong analytical skills with proficiency in Excel and Google Sheets.
San Francisco Office Metro: San Francisco-Oakland-Berkeley, CA & San Jose-Sunnyvale-Santa Clara, CA Metropolitan Statistical Areas

Are you looking for a rewarding career in workforce development? We are looking for a motivated and experienced professional to join our team as a Workforce Development Specialist. You will have the opportunity to use your expertise to help shape the future of our organization and make a real difference in the lives of our employees. If you are passionate about workforce development and have the skills to make a positive impact, this is the job for you!

Overview Workforce Development Specialists are responsible for developing and implementing workforce development initiatives and programs to help individuals and organizations reach their employment goals. They work with employers, job seekers, and other stakeholders to identify and develop job opportunities, provide training and support services, and ensure that job seekers are prepared to enter the workforce. Detailed Job Description Workforce Development Specialists are responsible for developing and implementing workforce development initiatives and programs to help individuals and organizations reach their employment goals. They work with employers, job seekers, and other stakeholders to identify and develop job opportunities, provide training and support services, and ensure that job seekers are prepared to enter the workforce. They also provide guidance and support to employers to ensure that their workforce development initiatives are successful. Job Skills Required
• Knowledge of workforce development principles and practices
• Knowledge of job search and placement strategies
• Knowledge of labor market trends and job opportunities
• Ability to develop and implement workforce development initiatives
• Ability to communicate effectively with employers, job seekers, and other stakeholders
• Ability to analyze data and develop reports
• Ability to work independently and as part of a team
• Ability to manage multiple projects and tasks
• Proficiency in Microsoft Office Suite
Job Qualifications
• Bachelor’s degree in Human Resources, Business Administration, or a related field
• At least two years of experience in workforce development or related field
• Knowledge of local, state, and federal workforce development programs
• Ability to develop and maintain effective working relationships
• Excellent organizational, communication, and problem-solving skills
Job Knowledge
• Knowledge of workforce development principles and practices
• Knowledge of job search and placement strategies
• Knowledge of labor market trends and job opportunities
• Knowledge of local, state, and federal workforce development programs
Job Experience
• At least two years of experience in workforce development or related field
• Experience developing and implementing workforce development initiatives
• Experience working with employers, job seekers, and other stakeholders
Job Responsibilities
• Develop and implement workforce development initiatives and programs
• Identify and develop job opportunities for job seekers
• Provide training and support services to job seekers
• Develop and maintain relationships with employers
• Analyze data and develop reports
• Monitor and evaluate program effectiveness
• Provide guidance and support to employers to ensure successful workforce development initiatives