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Visitor Services Assistant Jobs

Lead Visitor Services Coordinator
By Smithsonian Institution At Washington, United States

Summary The Smithsonian Institution is the world’s largest museum, education, and research complex, with 21 museums and the National Zoo. This position is in the National Museum of African American ...

Senior Director, Visitor Services
By American Museum of Natural History At , New York, 10024 From $170,000 a year
Minimum of 7-10 years of experience in a closely related management capacity focused on customer service and engagement.
Computer skills, Excel, Microsoft Office and ticketing system experience preferred.
Provide mentorship and hands on support to managers in successfully handling any employee relations issue, staff training and recruitment.
Provide support to the Volunteer Services managerial staff who are responsible for 1100+ volunteers throughout the Institution.
Responsibilities include, but are not limited to:
Oversee a sophisticated operating and personnel services budget which exceeds $4 million with expected revenue targets in several areas.
Visitor Services Associate Jobs
By Ohio History Connection At Columbus, OH, United States
Benefits: Paid vacation/sick//holidays, public pension (OPERS), 403b & deferred compensation programs; free membership for Ohio History Connection
Projects warmth, caring and friendliness.
Clearly and accurately communicates product and services information in order to influence a customer's buying decision.
Responsible for researching and resolving non-complex complaints to ensure customer retention and satisfaction.
Act as customer advocate providing the customers' feedback to appropriate Ohio History Connection department or program.
Provides general assistance by answering incoming telephone calls to general information line; transferring calls appropriately; fulfilling requests and orders.
Visitor Services Assistant Manager
By HARRYSoftware At Naples, FL, United States
Visitor Services Assistant Manager Requirements/Qualifications
Visitor Services Assistant Manager Primary Duties and Responsibilities:
In conjunction with Visitor Services Manager, works closely with Community Relations team to ensure all third-party activities are handled appropriately onsite.
Works closely with Visitor Experience team to ensure all guests have a quality experience.
Works with Manager to ensure all team members are always representing the Garden in an appropriate manner.
Preferred minimum of 3 years customer service, retail, or fundraising experience.
Assistant Director For Visitor Services
By University of South Carolina At , Richland $49,396 a year
Experience in higher education setting, especially campus visit programming and/or enrollment management.
General knowledge of Technolutions Slate or other Customer Relationship Management (CRM) system is a plus.
Expertise in managing multiple projects from concept stage through production and delivery and in using project management tools.
Ability to meet deadlines and prioritize and manage multiple responsibilities concurrently.
Excellent organizational skills, mastery of logistics and high level of attention to detail relative to managing multiple projects.
Must be able to cultivate and manage key relationships with internal constituents, university partners, and external vendors.
Visitor Services Assistant Jobs
By US National Park Service At , Homestead, Fl $40,168 - $52,223 a year
If you are relying on your education to meet qualification requirements:
Meet Selective Service Registration Act requirement for males.
College transcripts, if qualifying based on education.
You will be evaluated for this job based on how well you meet the qualifications above.
Appointment subject to background investigation and favorable adjudication.
Complete the initial online assessment and USAHire Assessment, if required.
Assistant Visitor Services Manager
By Filoli At Woodside, CA, United States
Attend relevant conferences and workshops to advance management skills and interpretation skills.
Participates in weekly operations meetings and regular management meetings;
Assist the Visitor Services Manager in managing the hiring, promotion, performance evaluation, coaching, training, and management of Visitor Services employees;
AVAILABILITY – Maintain a flexible work schedule that includes evenings and weekends to meet the demands of executive management.
Supervises the Visitor Experience Specialists and Seasonal Experience Representatives in the absence of the Visitor Services Manager.
Education: B.A. or B.S. degree OR a combination of equivalent education and directly related work experience.
Visitor Services Associate Jobs
By York County, South Carolina At York, SC, United States
Applicants with equivalent experience and/or educations may be considered.
Orients visitors to the museum, informing them of current programming and educational opportunities.
Shares membership benefits with visitors, and process membership payments when visitors become members.
Americans With Disabilities Act Compliance
Admits visitors to the museum, charge, and process admission payments.
Prepares daily deposit report for admissions and gift shop sales
Visitor Services Specialist Jobs
By Nashville Convention & Visitors Corp At Nashville, TN, United States
·Strong interpersonal skills; Proven experience as a team player
Interact with potential customers to suggest retail merchandise and promote special offers
Manage designated special projects as requested.
Responsibilities include, but are not limited to the following:
·Knowledge of Nashville as a visitor destination preferred
·Exceptional customer service skills and a desire to interact with visitors
Public Affairs Specialist (Visitor Services Coordinator)
By Smithsonian Institution At Washington, United States

Summary The Smithsonian Institution is the world’s largest museum, education, and research complex, with 21 museums and the National Zoo. This position is in the National Museum of African American ...

Visitor Services Associate - Ft
By Wings Over the Rockies Air & Space Museum At Denver, CO, United States
Positive personality, strong interpersonal communicator, and time management skills
Help manage the traffic flow of visitors and engage with all guests entering the facility
Sell tickets, process retail store transactions, and talk about the benefits of membership with all guests
Work with the Visitor Services Manager to train and assist new Visitor Services Associates
Give feedback about the Museum and ticketing policies to department managers for process/procedure improvements
Minimum six (6) months cashier and customer service experience
Museum Visitor Services Attendant
By State of Nebraska At Lincoln, NE, United States
Excellent customer service skills; engaging and friendly personality
Excellent communication skills, with internal and external parties
Provides front-end customer service, including greeting visitors, promoting programming and exhibits, and accepting payment for admissions, merchandise, and services.
Carries out opening and closing procedures including floor check, verifies monitors, phones, and point-of-sale are working properly.
Answers the phone and relays calls and messages.
Monitors museum security activity and reports issues to appropriate party.
Visitor Assistant, Weekends Jobs
By New England Aquarium At Boston, MA, United States
Cashiering skills and experience desired.
Minimum 6 months of job-related customer service experience required. 
Strong communication and customer service skills. 
Cross-train at the Information Desk and Ticket Booth.
Assist with training, monitoring, and developing interns in our department through coaching and leading by example.
Answer questions about the Aquarium, memberships, animals and exhibits, programs, and the surrounding area, including general tourist information.
Visitor Assistant, Full-Time Jobs
By New England Aquarium At Boston, MA, United States
Cashiering skills and experience desired.
Minimum 6 months of job-related customer service experience required. 
Strong communication and customer service skills. 
Demonstrate consistently high customer service standards while interacting with our visitors and staff in a professional, helpful, and engaging way. 
Cross-train at the general Information Desk and Ticket Booth.
Assist with training, monitoring, and developing interns in our department through coaching and leading by example.
Visitor Services Assistant Jobs
By US National Park Service At , Friday Harbor, 98250, Wa $18.06 - $23.48 an hour
If you are relying on your education to meet qualification requirements:
Meet Selective Service Registration Act requirement for males.
College transcripts, if qualifying based on education.
You will be evaluated for this job based on how well you meet the qualifications above.
Appointment subject to background investigation and favorable adjudication.
Complete the initial online assessment and USAHire Assessment, if required.
Visitor Information Assistant Jobs
By U.S. Forest Service At Lone Pine, CA, United States

Summary Position is located in R5 on the Inyo NF, Mt. Whitney RD. Incumbent is responsible for monitoring the daily functions of a visitor center to assure optimum operation as well as disseminating ...

Membership And Visitor Services Representative
By DENVER BOTANIC GARDENS INC At , Denver, 80206, Co $21.20 an hour
Position Qualifications: Knowledge, Skills and Abilities
Knowledge of POS software management and Raiser’s Edge and ATMS software preferred.
Helps members and non-members with account management.
High school diploma / GED and/or combination of education and equivalent experience is required.
Creates bookings and process sales for general admission, classes, tours, and events offered at Denver Botanic Gardens.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Visitor Services Assistant (4723C), Uc Botanical Garden - 51608
By University of California Berkeley At , Berkeley, 94720, Ca $24.09 an hour

Visitor Services Assistant (4723C), UC Botanical Garden - 51608 About Berkeley At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and ...

Visitor Services Attendant Snr
By Missouri Botanical Garden At , Gray Summit, 63039, Mo $15.30 an hour
Welcomes, directs, admits, and provides information to visitors from the visitor center.
Processes admission, merchandise, and membership sales.
Works with other staff in facilitating logistical arrangements for school programs and special events.
Maintains a neat and clean Visitor Services’ work area at all times.
Responds effectively to unanticipated situations.
Performs opening and closing duties.

Are you passionate about providing exceptional customer service? Do you have a knack for making visitors feel welcome and appreciated? We are looking for a Visitor Services Assistant to join our team and help create an unforgettable experience for our guests!

Visitor Services Assistant job is a customer service role that involves greeting and assisting visitors to a facility. The job requires excellent customer service skills, the ability to multitask, and the ability to work in a fast-paced environment.

What is Visitor Services Assistant Skills Required?

• Excellent customer service skills
• Ability to multitask
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team
• Knowledge of basic computer programs
• Knowledge of facility policies and procedures

What is Visitor Services Assistant Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Ability to communicate effectively in English

What is Visitor Services Assistant Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of basic computer programs
• Knowledge of facility policies and procedures

What is Visitor Services Assistant Experience?

• Previous customer service experience

What is Visitor Services Assistant Responsibilities?

• Greet and assist visitors to the facility
• Answer questions and provide information about the facility
• Assist visitors with directions and other inquiries
• Monitor and maintain visitor access to the facility
• Ensure visitors adhere to facility policies and procedures
• Assist with administrative tasks as needed