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Virtual Priority Customer Experience Representative Jobs

Customer Experience Representative Jobs
By Crash Champions At Franklin, TN, United States
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
6 months or greater of prior experience working in a fast-paced, customer-service environment
Review with customers and walk through high-level repair process and next steps: Greet customers by phone or in-person
Educate customers about the collision repair process (high level overview), including insurance claims information, processing and payment procedures
Communicate with Repair Planner: Frequently communicate to get updates regarding the status of vehicles within the repair process
Perform administrative tasks : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls
Customer Experience Representative Jobs
By Crash Champions At West Henrietta, NY, United States
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
6 months or greater of prior experience working in a fast-paced, customer-service environment
Communicate with Repair Planner: Frequently communicate to get updates regarding the status of vehicles within the repair process
Perform administrative tasks : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls
Provide additional support to Service Advisor (as needed): Complete parts invoices and provide additional support for Repair Planner role as needed
Legally authorized to work in the United States
Customer Experience Representative Jobs
By Crash Champions At Murfreesboro, TN, United States
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
6 months or greater of prior experience working in a fast-paced, customer-service environment
Communicate with Repair Planner: Frequently communicate to get updates regarding the status of vehicles within the repair process
Perform administrative tasks : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls
Provide additional support to Service Advisor (as needed): Complete parts invoices and provide additional support for Repair Planner role as needed
Legally authorized to work in the United States
Customer Experience Representative Jobs
By Jenni Kayne At Los Angeles, CA, United States
Knowledge and experience with POS and Inventory Management systems, Microsoft Word, Excel, etc.
Minimum of 3 years of experience in a customer service environment. Retail sales; women's upper contemporary, multi-label or luxury designer preferred
Demonstrate strong written and verbal communication skills
Minimum of two to three (2-3) years of experience in apparel or lifestyle e-commerce
Excellent verbal and written communication skills
Ability to multitask and exceptional organizational skills, owning calendar and managing deadlines
Customer Experience Representative Jobs
By Vivid Seats At Coppell, TX, United States
Gain industry knowledge, experience, and critical thinking to proactively identify potential order issues and find solutions to problems.
Hybrid model, not fully remote. 3 days in office and 2 days at home.
Complete new hire orientation, gaining the knowledge and resources about the live event industry you need to be successful.
Learn how ticket marketplaces operate and how you'll contribute to providing great experiences for our customers.
Handle day-to-day interactions with sellers beyond the scope of traditional customer service responsibilities.
Play an active role in continued learnings to advance skill sets necessary for individual and team goals.
Customer Experience Representative Jobs
By Crash Champions At Mechanicsville, MD, United States
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
6 months or greater of prior experience working in a fast-paced, customer-service environment
Communicate with Repair Planner: Frequently communicate to get updates regarding the status of vehicles within the repair process
Perform administrative tasks : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls
Provide additional support to Repair Planner (as needed): Complete parts invoices and provide additional support for Repair Planner role as needed
Legally authorized to work in the United States
Customer Experience Representative Jobs
By Crash Champions At Herndon, VA, United States
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
6 months or greater of prior experience working in a fast-paced, customer-service environment
Communicate with Repair Planner: Frequently communicate to get updates regarding the status of vehicles within the repair process
Perform administrative tasks : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls
Provide additional support to Repair Planner (as needed): Complete parts invoices and provide additional support for Repair Planner role as needed
Legally authorized to work in the United States
Customer Experience Representative Jobs
By Crash Champions At Nashville, TN, United States
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
6 months or greater of prior experience working in a fast-paced, customer-service environment
Communicate with Repair Planner: Frequently communicate to get updates regarding the status of vehicles within the repair process
Perform administrative tasks : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls
Provide additional support to Service Advisor (as needed): Complete parts invoices and provide additional support for Repair Planner role as needed
Legally authorized to work in the United States
Customer Experience Representative Jobs
By Crash Champions At Jackson, MS, United States
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
6 months or greater of prior experience working in a fast-paced, customer-service environment
Communicate with Repair Planner: Frequently communicate to get updates regarding the status of vehicles within the repair process
Perform administrative tasks : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls
Provide additional support to Service Advisor (as needed): Complete parts invoices and provide additional support for Repair Planner role as needed
Legally authorized to work in the United States
Customer Experience Representative Jobs
By Crash Champions At Rochester, NY, United States
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
6 months or greater of prior experience working in a fast-paced, customer-service environment
Communicate with Repair Planner: Frequently communicate to get updates regarding the status of vehicles within the repair process
Perform administrative tasks : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls
Provide additional support to Service Advisor (as needed): Complete parts invoices and provide additional support for Repair Planner role as needed
Legally authorized to work in the United States
Customer Experience Representative Jobs
By Crash Champions At Collierville, TN, United States
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
6 months or greater of prior experience working in a fast-paced, customer-service environment
Communicate with Repair Planner: Frequently communicate to get updates regarding the status of vehicles within the repair process
Perform administrative tasks : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls
Provide additional support to Service Advisor (as needed): Complete parts invoices and provide additional support for Repair Planner role as needed
Legally authorized to work in the United States
Customer Experience Representative Jobs
By Crash Champions At Romeoville, IL, United States
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
6 months or greater of prior experience working in a fast-paced, customer-service environment
Communicate with Repair Planner: Frequently communicate to get updates regarding the status of vehicles within the repair process
Perform administrative tasks : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls
Provide additional support to Repair Planner (as needed): Complete parts invoices and provide additional support for Repair Planner role as needed
Legally authorized to work in the United States
Customer Experience Representative Jobs
By Lifes A Dream Travel At Mount Holly, VT, United States
Related travel experience and industry knowledge is essential
Conducts consultations with clients to discuss all details of their desired travel experiences, needs, and budget
Manage reservations, special requests, and payments
Self-driven in an autonomous, remote environment
Designs logistical fun & exciting itineraries
Sell transportation, accommodations, activities to our guests
Virtual Customer Service Representative (Priority Bulk) (E-Req-July/Aug/Sept)
By Comcast At , Atlanta, 30339, Ga $15 an hour
Provides the right experience to customers for billing, repair, retention and sales inquiries or interactions.
Improves customer satisfaction and maximize sales and retention opportunities using up-to-date knowledge of competitive environment, products and services.
Based on the customers wants and needs, acts as a product consultant, articulating appropriate product solutions, features and benefits.
Other duties and responsibilities as assigned.
Follows established troubleshooting procedures, including use of appropriate resources and desktop tools. Produces work order according to established business rules.
Effectively works to build a consultative relationship with the customer to create understanding and resolve all issues.
Customer Experience Specialist - $20/Hr - Virtual
By MetLife At United States
Build strong knowledge of services offered by continuously learning in order to assist in policy and claims details.
Complete various projects per management request.
Essential Business Experience and Technical Skills:
Manage inbound email, chat and phone inquiries from our customers, for the purpose of providing quality customer service.
2+ years of customer service experience
Requirement of working 1 weekend day, 2 times per month, on a rotating schedule.
Customer Experience Representative Jobs
By GERBER At Portland, OR, United States
Assist business customers, sales representative, and internal employees with account management, website navigation, and shipping issues
Work daily with data maintenance and order management
This is a REMOTE role with occasional travel to our Portland office*
Learn and strives to gain new knowledge about product and service changes
Exceptional customer service and interpersonal phone etiquette skills
Provide exceptional customer service and problem solving by responding to all inbound calls, faxes, and email communications
Virtual Customer Experience Representative 1, Retention Services
By Comcast At , Atlanta, 30339, Ga $15 an hour
Improves customer satisfaction and maximize sales and retention opportunities using up-to-date knowledge of competitive environment, products, and services.
Based on the customers wants and needs, acts as a product ambassador, articulating appropriate product solutions, features and benefits.
Acts as a competitive expert to compare the benefits of Xfinity over the alternative solutions.
Multitasks between multiple tools and systems (knowledge base, team meetings, supervisor) and applies information and knowledge to customer situations.
Other duties and responsibilities as assigned.
Effectively works to build a consultative relationship with the customer to create understanding and resolve all issues.
Customer Experience Representative Jobs
By The Big Fish Contracting Company At Pittsburgh, PA, United States
Become proficient in various software programs used internally for effective lead management & customer service
Follow established processes for delivering excellent customer service & lead management
Provide excellent service to callers
New Leads & Current Customers
Monitor various web sources for incoming inquiries/leads throughout your day
Contact customers with appointment reminders & confirmations

Are you looking for a job that will allow you to make a difference in people's lives? We are looking for a Virtual Priority Customer Experience Representative to join our team and provide exceptional customer service to our valued customers. As a Virtual Priority Customer Experience Representative, you will be responsible for responding to customer inquiries, resolving customer issues, and providing a personalized customer experience. If you have excellent communication skills, a passion for customer service, and a desire to make a positive impact, then this is the job for you!

Overview A Virtual Priority Customer Experience Representative is responsible for providing exceptional customer service to customers who have purchased a premium service or product. The Virtual Priority Customer Experience Representative is responsible for responding to customer inquiries, resolving customer issues, and providing a positive customer experience. Detailed Job Description The Virtual Priority Customer Experience Representative is responsible for providing exceptional customer service to customers who have purchased a premium service or product. The Virtual Priority Customer Experience Representative is responsible for responding to customer inquiries, resolving customer issues, and providing a positive customer experience. The Virtual Priority Customer Experience Representative is also responsible for maintaining customer records, providing customer feedback, and ensuring customer satisfaction. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to work independently
• Ability to multitask
• Ability to work in a fast-paced environment
• Ability to problem-solve
• Knowledge of customer service software
• Knowledge of customer service policies and procedures
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software
• Knowledge of customer service policies and procedures
• Ability to work independently
• Ability to multitask
• Ability to work in a fast-paced environment
• Ability to problem-solve
Job Knowledge
• Knowledge of customer service software
• Knowledge of customer service policies and procedures
• Knowledge of customer service best practices
• Knowledge of customer service trends
Job Experience
• Previous customer service experience
• Experience in a virtual customer service environment
• Experience in a customer service role
Job Responsibilities
• Respond to customer inquiries in a timely manner
• Resolve customer issues in a professional and efficient manner
• Provide a positive customer experience
• Maintain customer records
• Provide customer feedback
• Ensure customer satisfaction