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Virtual Chat Service Representative Jobs in Texas

Online Chat Service Representative
By www.gagabliss.net At Carthage, TX, United States

We are looking for a customer-focused and skilled Online Chat Service Representative to join our team. As an Online Chat Service Representative, you will be the first point of contact for our ...

Virtual Customer Service Representative (Priority Bulk) (E-Req-July/Aug/Sept)
By Comcast At , Atlanta, 30339, Ga $15 an hour
Provides the right experience to customers for billing, repair, retention and sales inquiries or interactions.
Improves customer satisfaction and maximize sales and retention opportunities using up-to-date knowledge of competitive environment, products and services.
Based on the customers wants and needs, acts as a product consultant, articulating appropriate product solutions, features and benefits.
Other duties and responsibilities as assigned.
Follows established troubleshooting procedures, including use of appropriate resources and desktop tools. Produces work order according to established business rules.
Effectively works to build a consultative relationship with the customer to create understanding and resolve all issues.
Virtual Customer Service Representative (Promo Roll- E/Req) July/Aug
By Comcast At , Atlanta, 30339, Ga $15 an hour
Improves customer satisfaction and maximize sales and retention opportunities using up-to-date knowledge of competitive environment, products, and services.
Based on the customers wants and needs, acts as a product ambassador, articulating appropriate product solutions, features and benefits.
Acts as a competitive expert to compare the benefits of Xfinity over the alternative solutions.
Multitasks between multiple tools and systems (knowledge base, team meetings, supervisor) and applies information and knowledge to customer situations.
Other duties and responsibilities as assigned.
Effectively works to build a consultative relationship with the customer to create understanding and resolve all issues.