Virtual Chat Service Representative Jobs in Illinois

Telephone and interpersonal skills are required to ensure calls are managed in a timely, friendly and courteous manner.  

Solid written and verbal communication skills. 

Strong organizational skills, attention to detail, problem solving and solid judgment are essential. 

Requires experience at handling multiple work assignments concurrently and independently.

Experience with Skype, Microsoft Office, Outlook, Adobe and OpenScape.

Ability to follow directions accurately and finish tasks in a timely manner.

Communicate clearly and professionally with all customers, co-worker, supervisors and management

Computer proficiency and accurate data entry skills required

A desire to create a top-notch customer service experience

Flexible work schedule (In-office T/W/Th and remote M/F for hybrid-eligible roles)

Health, dental, and vision insurance including mental health benefits

Respond to chats from customers to answer and service any questions they may have