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Virtual Benefits Representative Jobs in Iowa

Virtual Sales Representative Jobs
By The Pappas Agency At Des Moines, IA, United States

Join Our Winning Team - Sales Agent Position with the Pappas Agency Are you looking for a rewarding career with high earning potential and growth opportunities? Look no further than The Pappas ...

Virtual Services Representative Jobs
By Access Credit Union At , Remote $38,317 a year
Minimum of 2 year previous experience in customer/member service role, experience within a member contact centre preferred?
Strong interpersonal and communication skills, both verbal and written?
First point of contact for members and potential members contacting Virtual Banking.
Process cheque orders and complete non-registered investment, TFSA investments or RRSP deposits.??
Set up online banking for existing member cards; reset passwords/security questions and troubleshoot.?
Grade 12 diploma or equivalent??
Virtual Sales Representative Ii
By Ashfield Engage At , Remote
Profile and manage targeted list of healthcare professionals and provide value-added benefits to grow product volume.
Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, employee discounts/promotions
Demonstrate clinical and technical skills.
Manage daily sales call activity to optimize time and maximize the achievement of sales and market share objectives.
Maintain the required product expertise including competitive product knowledge.
Effectively and timely communicate with the Virtual Team Manager
Benefits And Eligibility Representative
By EO of HHS PayRoll/Gen Admin At , Tewksbury, Ma $55,037 - $74,952 a year
Assist individuals and families, individuals with disabilities, and others to determine initial and continued eligibility for MassHealth benefits.
Process applications and administer case management via phone or in-person.
Information Management: Evaluating information against standards and obtaining information from relevant sources.
Proven experience working with individuals from diverse backgrounds, including those with disabilities, geriatric populations, non-English speakers, and low-income families.
Strong organizational skills and ability to manage multiple tasks simultaneously.
Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Are you looking for a job that allows you to make a difference in people's lives? Become a Virtual Benefits Representative and help people access the benefits they need to live a better life. Join us and make a difference today!

Overview A Virtual Benefits Representative is responsible for providing customer service and support to clients regarding their benefits packages. They are responsible for answering questions, providing information, and helping clients understand their benefits. They may also be responsible for helping clients enroll in benefits plans and providing assistance with claims and other paperwork. Detailed Job Description A Virtual Benefits Representative is responsible for providing customer service and support to clients regarding their benefits packages. They must be able to answer questions, provide information, and help clients understand their benefits. They must be able to explain the different types of benefits available, the cost of each, and how to enroll in them. They must also be able to help clients with claims and other paperwork. They must be able to provide accurate and timely information to clients and ensure that all paperwork is completed correctly. Job Skills Required
• Excellent customer service skills
• Knowledge of benefits packages
• Ability to explain complex information in an understandable way
• Ability to work with a variety of clients
• Excellent communication skills
• Ability to work independently
• Ability to multitask
• Ability to work with a team
• Ability to use computer software
Job Qualifications
• Bachelor’s degree in a related field
• Previous experience in customer service or benefits administration
• Knowledge of benefits packages
• Ability to work with a variety of clients
• Excellent communication skills
• Ability to work independently
• Ability to multitask
• Ability to work with a team
• Ability to use computer software
Job Knowledge
• Knowledge of benefits packages
• Knowledge of customer service principles
• Knowledge of relevant laws and regulations
• Knowledge of computer software
Job Experience
• Previous experience in customer service or benefits administration
• Previous experience in a virtual environment
Job Responsibilities
• Answer customer inquiries regarding benefits packages
• Provide information and assistance to clients regarding their benefits
• Help clients enroll in benefits plans
• Assist clients with claims and other paperwork
• Ensure that all paperwork is completed correctly
• Provide accurate and timely information to clients
• Maintain client records and update as needed
• Monitor customer satisfaction and address any issues
• Follow up with clients to ensure their satisfaction