Virtual Benefits Representative Jobs in Connecticut , Employment

Are you looking for a job that allows you to make a difference in people's lives? Become a Virtual Benefits Representative and help people access the benefits they need to live a better life. Join us and make a difference today!

Overview A Virtual Benefits Representative is responsible for providing customer service and support to clients regarding their benefits packages. They are responsible for answering questions, providing information, and helping clients understand their benefits. They may also be responsible for helping clients enroll in benefits plans and providing assistance with claims and other paperwork. Detailed Job Description A Virtual Benefits Representative is responsible for providing customer service and support to clients regarding their benefits packages. They must be able to answer questions, provide information, and help clients understand their benefits. They must be able to explain the different types of benefits available, the cost of each, and how to enroll in them. They must also be able to help clients with claims and other paperwork. They must be able to provide accurate and timely information to clients and ensure that all paperwork is completed correctly. Job Skills Required

• Excellent customer service skills

• Knowledge of benefits packages

• Ability to explain complex information in an understandable way

• Ability to work with a variety of clients

• Excellent communication skills

• Ability to work independently

• Ability to multitask

• Ability to work with a team

• Ability to use computer software

Job Qualifications

• Bachelor’s degree in a related field

• Previous experience in customer service or benefits administration

• Knowledge of benefits packages

• Ability to work with a variety of clients

• Excellent communication skills

• Ability to work independently

• Ability to multitask

• Ability to work with a team

• Ability to use computer software

Job Knowledge

• Knowledge of benefits packages

• Knowledge of customer service principles

• Knowledge of relevant laws and regulations

• Knowledge of computer software

Job Experience

• Previous experience in customer service or benefits administration

• Previous experience in a virtual environment

Job Responsibilities

• Answer customer inquiries regarding benefits packages

• Provide information and assistance to clients regarding their benefits

• Help clients enroll in benefits plans

• Assist clients with claims and other paperwork

• Ensure that all paperwork is completed correctly

• Provide accurate and timely information to clients

• Maintain client records and update as needed

• Monitor customer satisfaction and address any issues

• Follow up with clients to ensure their satisfaction

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