Register
Recruit Create CV

Vice President Of Global Experience Jobs in North Carolina

Vice President Of Global Procurement
By CRG Search At North Carolina, United States
Proven track record of leadership and people management skills in a dynamically changing matrix organization
Required Education, Skills, and Experience
Define the overall vendor management strategy, business case and roadmap for the division
Provide oversight and daily direction to the vendor management support team
Establish governance processes for managing new contract and invoice review and approval, service performance management, change control, issue management, communication, etc.
25+ years of progressive, related experience
Vice President Of Global Operations
By FPC of Raleigh At Raleigh, NC, United States

We have been retained to identify a fast track professional to be a key leader and integral part of the Senior Management Team. The Vice President of Global Operations will be responsible for leading ...

Vice President Of Global Sales, Aurea Software (Remote) - $400,000/Year Usd
By Crossover At Raleigh, NC, United States
5+ years proven experience as a software sales executive
Vice President Of Global Sales Key Responsibilities
Build and deepen lasting relationships with key executives at client companies
Gain buy-in for plans that deliver success through the Aurea platform
Close deals (if you think this is the hard part of a relationship-focused role, don’t bother applying)
Scrambling for leads and commissions

Are you a creative, strategic leader with a passion for creating exceptional experiences? We are looking for a Vice President of Global Experience to join our team and lead the development of innovative customer experiences across our global markets. You will be responsible for driving customer engagement, loyalty, and satisfaction through the development of innovative customer experiences that are tailored to our customers’ needs. If you have a proven track record of success in developing and executing customer experience strategies, then this is the perfect opportunity for you!

Overview:

The Vice President of Global Experience is responsible for leading the development and implementation of global customer experience strategies and initiatives. This role is responsible for driving customer satisfaction, loyalty, and advocacy across all customer touchpoints. The Vice President of Global Experience will work closely with the executive team to ensure that customer experience is a key priority and that customer feedback is integrated into all aspects of the business.

Detailed Job Description:

The Vice President of Global Experience will be responsible for developing and executing a comprehensive customer experience strategy that is aligned with the company’s overall business objectives. This role will lead the development of customer experience initiatives, including customer journey mapping, customer segmentation, customer feedback analysis, customer experience metrics, and customer experience improvement plans. The Vice President of Global Experience will also be responsible for leading cross-functional teams to ensure that customer experience initiatives are implemented effectively and efficiently. This role will also be responsible for developing and managing customer experience budgets and ensuring that customer experience initiatives are tracked and reported on.

What is Vice President Of Global Experience Job Skills Required?

• Proven experience in developing and executing customer experience strategies
• Strong understanding of customer segmentation, customer journey mapping, customer feedback analysis, and customer experience metrics
• Excellent communication, interpersonal, and leadership skills
• Ability to work collaboratively with cross-functional teams
• Ability to manage customer experience budgets
• Ability to analyze customer data and identify areas of improvement

What is Vice President Of Global Experience Job Qualifications?

• Bachelor’s degree in Business, Marketing, or related field
• 8+ years of experience in customer experience, customer service, or related field
• Proven track record of developing and executing customer experience strategies
• Experience in customer segmentation, customer journey mapping, customer feedback analysis, and customer experience metrics
• Experience in managing customer experience budgets

What is Vice President Of Global Experience Job Knowledge?

• Knowledge of customer experience best practices
• Knowledge of customer segmentation, customer journey mapping, customer feedback analysis, and customer experience metrics
• Knowledge of customer experience budgeting and reporting
• Knowledge of customer data analysis and customer experience improvement plans

What is Vice President Of Global Experience Job Experience?

• 8+ years of experience in customer experience, customer service, or related field
• Proven track record of developing and executing customer experience strategies
• Experience in customer segmentation, customer journey mapping, customer feedback analysis, and customer experience metrics
• Experience in managing customer experience budgets

What is Vice President Of Global Experience Job Responsibilities?

• Develop and execute a comprehensive customer experience strategy