Application Support Analyst Jobs
By United IT At Columbus, OH, United States
Decent experience or knowledge in WAS. Handle the bridge calls.
Works closely with On shore Service Management teams to ensure timelines are being met.
Exposure and C competency in Change and Incident/Problem Management Processes as per ITIL framework
3.Candidates should have managed Cloud hosted applications, not deployed to cloud (Not SRE roles) or full scale.
Excellent communication and interpersonal skills.
Position: Application Support Analyst (C2C, W2)

Are you looking for an exciting opportunity to work in a fast-paced environment and use your technical skills to provide top-notch Unix application support? We are looking for a Unix Application Support Analyst to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing guidance and support for our Unix applications. If you have a passion for technology and a commitment to customer service, this could be the perfect job for you!

Overview Unix Application Support Analysts are responsible for providing technical support and maintenance for Unix-based applications. They troubleshoot and resolve application-related issues, and ensure that applications are running smoothly and efficiently. Detailed Job Description Unix Application Support Analysts are responsible for providing technical support and maintenance for Unix-based applications. They troubleshoot and resolve application-related issues, and ensure that applications are running smoothly and efficiently. They also provide technical assistance to users, and may be responsible for developing and maintaining system documentation. Job Skills Required
• Strong knowledge of Unix operating systems
• Excellent troubleshooting and problem-solving skills
• Good understanding of networking concepts
• Excellent communication and customer service skills
• Ability to work independently and in a team environment
• Knowledge of scripting languages such as Bash, Perl, and Python
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in Unix application support
• Certification in Unix systems administration is a plus
Job Knowledge
• Knowledge of Unix operating systems
• Knowledge of networking concepts
• Knowledge of scripting languages such as Bash, Perl, and Python
• Knowledge of system documentation
Job Experience
• At least two years of experience in Unix application support
• Experience in troubleshooting and resolving application-related issues
• Experience in providing technical assistance to users
Job Responsibilities
• Provide technical support and maintenance for Unix-based applications
• Troubleshoot and resolve application-related issues
• Ensure that applications are running smoothly and efficiently
• Provide technical assistance to users
• Develop and maintain system documentation
• Monitor system performance and make necessary adjustments