Senior Application Support Analyst
By SoFi At San Francisco, CA, United States
Identify technical trends, proactively seek solutions, and report to Management when applicable.
Local project management and implementation support.
1-2 Years of leadership roles or project management.
Previous remote-work experience is a plus.
Expected to manage multiple requests and escalations and meet service level agreements.
Manage escalation interaction with other supporting groups within SoFi.
Application Support Analyst Jobs
By The Intersect Group At Newport Beach, CA, United States
• Experience demonstrating leadership or project management experience
• Designs, develops and maintains reports and dashboards based on business requirements;
• 3+ years of experience in Information Technology, SDLC environment.
• Must have experience supporting large portfolio of apps.
• Hands-on development experience (nice-to-have)
• Monitors the operating performance and system availability of assigned software; performs testing, maintenance, upgrades and/or installations;
Application Support Analyst Jobs
By SoFi At , San Francisco, 94129, Ca
Must have user support skills, especially interpersonal communication, and patience.
Together with our members, we're changing the way people think about and interact with personal finance.
Maintain, analyze, troubleshoot, and repair system application issues.
Support Wyndham's applications including Encompass, Blend, Velocify, InContact, etc.
Respond to end user support requests and documents resolution via help desk software.
Handle escalated tickets for Application Support from junior members of the Help Desk team.
Application Support Analyst Jobs
By SoFi At San Francisco, CA, United States
Must have user support skills, especially interpersonal communication, and patience.
Maintain, analyze, troubleshoot, and repair system application issues.
Support Wyndham’s applications including Encompass, Blend, Velocify, InContact, etc.
Respond to end user support requests and documents resolution via help desk software.
Handle escalated tickets for Application Support from junior members of the Help Desk team.
Act as a leader and mentor to junior members of the team for escalated tickets and training.

Are you looking for an exciting opportunity to work in a fast-paced environment and use your technical skills to provide top-notch Unix application support? We are looking for a Unix Application Support Analyst to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing guidance and support for our Unix applications. If you have a passion for technology and a commitment to customer service, this could be the perfect job for you!

Overview Unix Application Support Analysts are responsible for providing technical support and maintenance for Unix-based applications. They troubleshoot and resolve application-related issues, and ensure that applications are running smoothly and efficiently. Detailed Job Description Unix Application Support Analysts are responsible for providing technical support and maintenance for Unix-based applications. They troubleshoot and resolve application-related issues, and ensure that applications are running smoothly and efficiently. They also provide technical assistance to users, and may be responsible for developing and maintaining system documentation. Job Skills Required
• Strong knowledge of Unix operating systems
• Excellent troubleshooting and problem-solving skills
• Good understanding of networking concepts
• Excellent communication and customer service skills
• Ability to work independently and in a team environment
• Knowledge of scripting languages such as Bash, Perl, and Python
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in Unix application support
• Certification in Unix systems administration is a plus
Job Knowledge
• Knowledge of Unix operating systems
• Knowledge of networking concepts
• Knowledge of scripting languages such as Bash, Perl, and Python
• Knowledge of system documentation
Job Experience
• At least two years of experience in Unix application support
• Experience in troubleshooting and resolving application-related issues
• Experience in providing technical assistance to users
Job Responsibilities
• Provide technical support and maintenance for Unix-based applications
• Troubleshoot and resolve application-related issues
• Ensure that applications are running smoothly and efficiently
• Provide technical assistance to users
• Develop and maintain system documentation
• Monitor system performance and make necessary adjustments