Support Application Analyst Jobs
By QUANTEAM - North America (RAINBOW PARTNERS Group) At Chicago, IL, United States
Following escalation procedures for incident and problem management.
End to end management of specific projects
Creating and management issus and incident tickets
Sharing knowledge within the team to ensure 24/6 global support.
Demonstrating effective customer service skills in communication
Minimum 3 years’ experience within an application support role
Application Support Analyst Jobs
By Resource Quorum At , Lake Forest, Ca

Qualifications Good communication US shift Technically knowledge BE candidates

Application Support Analyst Jobs
By LifeWorks (acquise par TELUS Santé | acquired by TELUS Health) At Chicago, IL, United States
Build knowledge management through regularly documenting and sharing lessons learned, Q&A to the team’s knowledge base
Understand business requirements, build test cases and test software changes
Minimum 3 years of relevant work experience
Saas experience is an asset
Exceptional problem-solving skills, documentation and multi tasking skills
Excellent written and verbal communication skills

Are you looking for an exciting opportunity to work in a fast-paced environment and use your technical skills to provide top-notch Unix application support? We are looking for a Unix Application Support Analyst to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing guidance and support for our Unix applications. If you have a passion for technology and a commitment to customer service, this could be the perfect job for you!

Overview Unix Application Support Analysts are responsible for providing technical support and maintenance for Unix-based applications. They troubleshoot and resolve application-related issues, and ensure that applications are running smoothly and efficiently. Detailed Job Description Unix Application Support Analysts are responsible for providing technical support and maintenance for Unix-based applications. They troubleshoot and resolve application-related issues, and ensure that applications are running smoothly and efficiently. They also provide technical assistance to users, and may be responsible for developing and maintaining system documentation. Job Skills Required
• Strong knowledge of Unix operating systems
• Excellent troubleshooting and problem-solving skills
• Good understanding of networking concepts
• Excellent communication and customer service skills
• Ability to work independently and in a team environment
• Knowledge of scripting languages such as Bash, Perl, and Python
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in Unix application support
• Certification in Unix systems administration is a plus
Job Knowledge
• Knowledge of Unix operating systems
• Knowledge of networking concepts
• Knowledge of scripting languages such as Bash, Perl, and Python
• Knowledge of system documentation
Job Experience
• At least two years of experience in Unix application support
• Experience in troubleshooting and resolving application-related issues
• Experience in providing technical assistance to users
Job Responsibilities
• Provide technical support and maintenance for Unix-based applications
• Troubleshoot and resolve application-related issues
• Ensure that applications are running smoothly and efficiently
• Provide technical assistance to users
• Develop and maintain system documentation
• Monitor system performance and make necessary adjustments