Hotel Booking Agent (W)
By Getaway Destinations At Buffalo, NY, United States
Client Consultation: Engaging with clients to understand their accommodation preferences, budget, and requirements, and recommending suitable hotel options.
Sales and Upselling: Promoting additional services such as airport transfers, local tours, and travel insurance to enhance clients' overall travel experience.
Vendor Relations: Building and maintaining relationships with hotels, accommodation providers, and partners to ensure clients receive premium services and benefits.
Booking and Reservations: Coordinating and securing hotel bookings, rooms, and additional services such as room upgrades, special requests, and amenities.
Client Communication: Providing exceptional customer service by promptly responding to inquiries, addressing concerns, and guiding clients through the hotel booking process.
Documentation: Assisting clients with confirmation documents, reservation details, and any necessary documentation information.