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Trainer And Customer Support Agent Jobs

Online Healthcare Customer And Technical Support Agent
By ZenPatient At United States
Working closely with our internal technical teams to bridge the gap between vendor requirements and platform capabilities.
Detail-oriented with strong organizational skills to manage multiple vendor relationships.
Contributing to the development of support resources such as FAQs and knowledge base articles to empower patients to find solutions independently.
Collaborating with our vendors to understand integration requirements, troubleshoot technical issues, and coordinate solutions for seamless platform functionality.
Problem-solving skills to diagnose and resolve technical issues and suggest appropriate solutions.
Excellent communication skills with a friendly and patient demeanor.
Bilingual Customer Support Agent (Brazilian-Portugese And English Speaking)
By CoinFlip At , Remote
Completing all expected training to continue to grow and validate their abilities
Supporting our ATM customer base via phone and chat
Validating customers who want to increase buy limits
Handling any functional questions regarding the usage of our terminals
Adhering to all performance expectations documented in the Customer Support Confluence page
High School Diploma or equivalent required
Customer Support Agent (Peoria)
By Clae Solutions At Pekin, IL, United States

We are seeking a Client Support Specialist to join our team! We are currently experiencing explosive growth and need to add to our Peoria office. The ideal candidate will be organized, ...

Customer Support Agent Jobs
By Ad Hoc Labs At , Los Angeles, Ca
Knowledge/experience with troubleshooting difficult technology issues.
Exceptional reading, listening and writing skills.
Experience with software such as Google Docs, Slack, etc.
Experience with Customer Service Software (Desk, ZenDesk, Help Scout, etc.)
Collaborate with other agents to resolve issues and respond to cases in a timely, accurate, and professional manner.
Follow internal guidelines for appropriate customer communication.
Digital Customer Support Agent
By Insight Global At United States
Proven Time Management and Organizational Skills
Has attention to detail and critical thinking skills
Able to manage their own schedule and workload
Can communicate effectively in writing
Open to receiving performance feedback and incorporating recommendations into daily practices
Looking for a long-term stable appointment
Customer Support Agent Jobs
By State of Iowa Talent Gateway At , , Ia $34,528 - $50,710 a year
Experience working in a call center environment
Experience in providing customers information about various tax types
Demonstrated experience with related work that requires attention to detail
Additional preference will be given to candidates who have experience with the GovConnectIowa application
Flexible Working Environment- Work from Home Opportunities
Experience equal to three years of full-time clerical or closely related work;
Customer Support Agent Jobs
By GAN At , Las Vegas, 89145, Nv
Respond to B2B issues and questions relating to the services we offer.
Demonstrate strong understanding and experience in MS Office and Jira (preferred)
Excellent English written and verbal communication skills
Previous experience in online gaming/gambling/sports betting (Preferred)
Previous experience in dealing with customer fraud (Preferred)
Provide excellent customer service via phone, live chat, and via email.
Customer Support Agent Jobs
By Angel Studios At Spanish Fork, UT, United States
Experience with Zendesk platform or remote support tools preferred
Proficient verbal and written communication skills
Basic computer skills and technology understanding
1+ years experience in customer service
2+ years experience in customer service
Thorough understanding of customer service software remote platforms
Enrollment And Service & Support Trainer (Contractor) (Remote)
By Stride, Inc. At United States
Equivalent combination of education and experience
Survey and evaluate training effectiveness and communicate results with the Manager of Training and Quality Assurance.
3 years of Experience in the Enrollment Department and/or training team
Physical requirements: sedentary work, fluent typing, listening, speaking, extensive reading, repetitive motions, and extended computer usage.
Strong verbal and written communication skills
Experience using digital, e-learning tools such as Snagit, Adobe Captivate, and Camtasia Studios to create effective instructional materials.
Bloom - Customer Support Agent
By SWORD Health At , Remote
Knowledgeable and experienced in service desk solutions;
Manage customers requests from beginning to end;
Proven working experience in providing customer support.
To ensure you feel good solving a big Human problem, we offer:
Have a positive, empathetic and professional attitude toward our customers at all times;
Respond promptly to customer inquiries;
Customer Support Agent Jobs
By Riverside Insights At , $21 an hour
Empower yourself with ongoing knowledge of our products and systems through group and self-lead training.
Continuous learning to improve and grow their knowledge of our products, platforms, and systems.
Strong oral, written and organizational skills.
Physical Requirements for this Position:
Riverside Insights Benefits and Perks:
Utilize resources and tools to independently research and troubleshoot to provide effective and timely resolution of customer issues.
Customer Support Agent Jobs
By T2 Flex At Anaheim, CA, United States
This is a remote / Work From Home position
Exceptional knowledge of products and the ability to provide support and training on the product.
Explaining processes, forms and procedures to callers, ensuring that customers understand required documentation requirements and subsequent measures
1-3 years of customer service experience
Exceptional interpersonal, written and oral communication skills
Knowledge of medical terminology is a plus
Customer Support Agent Jobs
By Studies Weekly At Orem, UT, United States
Education and Experience -- *
Acquire in-depth knowledge of the company's products
Acquire in-depth knowledge of the company's online system
Acquire in-depth knowledge of the internal procedures and systems
Excellent customer service and interpersonal skills
Excellent oral and written communication skills
Customer Support Agent Jobs
By Experiential-inc At Costa Mesa, CA, United States
Participate in classroom training sessions and product knowledge seminars.
1-2 years of marketing, sales or customer service experience
Strong desire to continue learning and developing professional skill sets
Exceptional customer service and communication skills
Increase community awareness on available promotions and services through interactive outreach initiatives
Educate community members on available services
Director, Customer And Driver Support
By Returnmates At Los Angeles, CA, United States
A minimum of 6-8 years of experience in customer service, business management, investment banking, consulting, or a high-growth startup experience
Experience in customer service technology implementations, migrations, and change management programming
Develop and maintain a dynamic workforce management model that aligns with forecasted and actual staffing needs
Deep knowledge of industry trends and best practices in customer support, leveraging this knowledge to continuously improve the customer experience
Direct all phases of operations and process improvement through developing rigorous, best-in-class Standard Operating Procedures and Brand Requirements
Manage customer payouts, credits, and refunds ensuring timely and accurate resolution of financial transactions, as well as monitor fraudulent activity

Are you looking for an exciting opportunity to join a dynamic team of trainers and customer support agents? We are looking for a motivated individual who is passionate about helping others and providing exceptional customer service. As a Trainer and Customer Support Agent, you will be responsible for delivering high-quality training and customer support to our clients. You will also be responsible for troubleshooting customer issues and providing solutions. If you have a passion for helping others and a desire to make a difference, then this is the job for you!

Overview A Trainer and Customer Support Agent is responsible for providing training and customer support to customers. They are responsible for helping customers understand the product, troubleshooting any issues, and providing customer service. Detailed Job Description A Trainer and Customer Support Agent is responsible for providing training and customer support to customers. They must be knowledgeable about the product and be able to explain it to customers in an easy to understand manner. They must be able to troubleshoot any issues that customers may have and provide customer service. They must be able to answer customer questions and provide solutions to their problems. They must be able to work independently and as part of a team. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Knowledge of the product
• Troubleshooting skills
• Ability to work independently and as part of a team
• Ability to explain complex concepts in an easy to understand manner
Job Qualifications
• Bachelor’s degree in a related field
• Previous experience in customer service or training
• Knowledge of the product
• Ability to work independently and as part of a team
Job Knowledge
• Knowledge of the product
• Knowledge of customer service
• Knowledge of training techniques
Job Experience
• Previous experience in customer service or training
• Previous experience in a related field
Job Responsibilities
• Provide training and customer support to customers
• Troubleshoot any issues that customers may have
• Answer customer questions and provide solutions to their problems
• Explain complex concepts in an easy to understand manner
• Work independently and as part of a team