Customer Care Specialist Jobs
By VanderHouwen At Oregon, United States
Strong computer skills, including experience navigating the internet and using PC and Windows-based software (Microsoft Office).
Excellent written and verbal communication skills.
Proven strong problem-solving skills, analytical skills and attention to detail.
This role can be fully remote or a hybrid model in Beaverton, Oregon.
Fashion Passon - Athletic Wear
Contact Center / Social Media Customer Service
Specialist, Customer Care Jobs
By Chanel At , Piscataway, 08854, Nj
What Skills Will You Learn? What Experiences Might You Have?
Outstanding and polished communication skills (verbal and written)
Previous customer service/retail experience with direct client interactions
Luxury or hospitality industry experience
Hybrid role (NJ/NY office 3 days x week/ Remote 2 days x week)
Extensive opportunities to learn about CHANEL’s products and services throughout training and continuing education

Be the Voice of the Customer: Join Our Team as a Customer Care Specialist!

Overview The Customer Care Specialist is responsible for providing excellent customer service to customers and responding to inquiries and complaints in a timely and professional manner. The Customer Care Specialist is also responsible for providing technical support and troubleshooting for customers. Detailed Job Description The Customer Care Specialist is responsible for providing excellent customer service to customers and responding to inquiries and complaints in a timely and professional manner. The Customer Care Specialist is also responsible for providing technical support and troubleshooting for customers. The Customer Care Specialist will be responsible for responding to customer inquiries via phone, email, and chat. The Customer Care Specialist will also be responsible for resolving customer complaints and providing technical support and troubleshooting for customers. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to troubleshoot and resolve customer issues
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Experience in a customer service role
• Experience in a technical support role
Job Responsibilities
• Respond to customer inquiries via phone, email, and chat
• Resolve customer complaints in a timely and professional manner
• Provide technical support and troubleshooting for customers
• Maintain customer records and update customer information
• Monitor customer feedback and provide feedback to management
• Follow up with customers to ensure satisfaction with service
• Assist with other customer service related tasks as needed