Sr. Customer Care Specialist
By Saks At United States
Strong interpersonal skills and the ability to empathize with customers while maintaining professionalism.
Proven experience in customer service, with an emphasis on resolving complex escalated cases.
Ability to remain calm under pressure and manage challenging interactions.
2+ years of experience in a servicing role or a contact center function in a high growth, fast-paced environment
Bachelor’s degree or equivalent work experience
Specialty / luxury retail experience
Customer Care Specialist Jobs
By American Council on Exercise (ACE Fitness) At United States
• Proven self-starter; able to work independently, prioritize work effectively, and seek assistance from management as appropriate
• Excellent problem-solving skills; ability to identify, analyze, and resolve issues under potentially stressful and ‘negative’ circumstances
• Experience in health and fitness industry
• Experience with Live Chat platform(s)
• Manages and accurately records all customer interactions (phone, email, chat, etc.) within CRM platform
• Responsible for effectively and clearly communicating with every customer while providing best-in-industry customer service
Customer Care Specialist- 7/17 Van Buren, Ar
By Experian At Van Buren, AR, United States
Assist with credit-related memberships, services, and product offerings; and advocate for solutions that will help consumers improve their creditworthiness
Remote role but must live within 45 minutes of Van Buren, AR
One or more year(s) of customer service experience
Multi-tasking skills in a fast pace environment
Excellent communication skills, written and verbal
Competitive pay ($15/hr) and comprehensive benefits package, including an annual bonus target of 5%.
Title Specialist - Texas
By Redfin At United States
Amazingly smart and fun teammates and a management team invested in your growth and success.
Obtaining and maintaining a firm understanding and knowledge of state-specific statutes relating to title
Frequently contact Title Forward employees including Closing Specialists and Closing Coordinators to clearly articulate title requirements and work towards their resolution.
Industry Experience: Experience in related fields such as title, mortgage underwriting, law/legal, or real estate are ideal for this position.
Generous benefits, including paid vacation, medical, dental, and vision insurance, fully paid family leave, and more
Reviewing abstracts and identifying the title issues needing additional information or resolution
Customer Care Specialist - Appfolio Property Manager
By AppFolio, Inc. At United States
AppFolio Property Management software knowledge preferred
Property Management industry knowledge preferred
1+ years of experience working in a remote position preferred
High degree of flexibility and effective time management
Create effortless, joyful, and personalized customer experiences that inspire our customers and their communities to win.
Become an expert in AppFolio Property Manager features, best practices, and common workflows.

Be the Voice of the Customer: Join Our Team as a Customer Care Specialist!

Overview The Customer Care Specialist is responsible for providing excellent customer service to customers and responding to inquiries and complaints in a timely and professional manner. The Customer Care Specialist is also responsible for providing technical support and troubleshooting for customers. Detailed Job Description The Customer Care Specialist is responsible for providing excellent customer service to customers and responding to inquiries and complaints in a timely and professional manner. The Customer Care Specialist is also responsible for providing technical support and troubleshooting for customers. The Customer Care Specialist will be responsible for responding to customer inquiries via phone, email, and chat. The Customer Care Specialist will also be responsible for resolving customer complaints and providing technical support and troubleshooting for customers. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to troubleshoot and resolve customer issues
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Experience in a customer service role
• Experience in a technical support role
Job Responsibilities
• Respond to customer inquiries via phone, email, and chat
• Resolve customer complaints in a timely and professional manner
• Provide technical support and troubleshooting for customers
• Maintain customer records and update customer information
• Monitor customer feedback and provide feedback to management
• Follow up with customers to ensure satisfaction with service
• Assist with other customer service related tasks as needed