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Title Customer Care Specialist Jobs in Iowa

Customer Care Specialist Jobs
By Go Ape At , Remote
Other tasks as agreed with the customer experience manager.
Skills, Experience and attitude required
To ensure that all activities meet or exceed internal requirements, productivity, efficiency, and quality targets.
Outstanding verbal, listening, and written communication skills with the proven ability to establish and maintain excellent relationships at all levels.
The versatility to reflect our brand and service requirements while utilising a range of communication and software.
To respond to customer feedback and complaints.
Title Specialist - Texas
By Title Forward At , Remote
Amazingly smart and fun teammates and a management team invested in your growth and success.
Obtaining and maintaining a firm understanding and knowledge of state-specific statutes relating to title
Frequently contact Title Forward employees including Closing Specialists and Closing Coordinators to clearly articulate title requirements and work towards their resolution.
Industry Experience: Experience in related fields such as title, mortgage underwriting, law/legal, or real estate are ideal for this position.
Generous benefits, including paid vacation, medical, dental, and vision insurance, fully paid family leave, and more
Reviewing abstracts and identifying the title issues needing additional information or resolution
Title Specialist (Temporary Position)
By Redfin At , Remote
Obtaining and maintaining a firm understanding and knowledge of state-specific statutes relating to title
Frequently contact Title Forward employees including Closing Specialists and Closing Coordinators to clearly articulate title requirements and work towards their resolution.
Industry Experience: Experience in related fields such as title, mortgage underwriting, law/legal, or real estate are ideal for this position.
Reviewing abstracts and identifying the title issues needing additional information or resolution
Coordinating with team members to ensure applicable fees are added to appropriate settlement documents
Ordering payoffs for liens and judgments, including but not limited to mortgages

Be the Voice of the Customer: Join Our Team as a Customer Care Specialist!

Overview The Customer Care Specialist is responsible for providing excellent customer service to customers and responding to inquiries and complaints in a timely and professional manner. The Customer Care Specialist is also responsible for providing technical support and troubleshooting for customers. Detailed Job Description The Customer Care Specialist is responsible for providing excellent customer service to customers and responding to inquiries and complaints in a timely and professional manner. The Customer Care Specialist is also responsible for providing technical support and troubleshooting for customers. The Customer Care Specialist will be responsible for responding to customer inquiries via phone, email, and chat. The Customer Care Specialist will also be responsible for resolving customer complaints and providing technical support and troubleshooting for customers. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to troubleshoot and resolve customer issues
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Experience in a customer service role
• Experience in a technical support role
Job Responsibilities
• Respond to customer inquiries via phone, email, and chat
• Resolve customer complaints in a timely and professional manner
• Provide technical support and troubleshooting for customers
• Maintain customer records and update customer information
• Monitor customer feedback and provide feedback to management
• Follow up with customers to ensure satisfaction with service
• Assist with other customer service related tasks as needed