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Tier 3 Support Lead Jobs

Tier 3 It Support Jobs
By Staffing Technologies At Atlanta Metropolitan Area, United States
· Expert level knowledge in all areas of ownership and confidence to support other areas
· Manage and prioritize tasks, problems, change, and projects
· Solid analytical and problem resolution skills with a wide variety of computer hardware and software issues
· A good understanding and broad knowledge of computer technology and networking architectures
· Excellent communication, interpersonal, organizational, and presentation skills
This role is onsite x5 days a week in the downtown ATL area.
Tier 3 Support Engineer Jobs
By Proven Recruiting At San Diego, CA, United States
Bachelor's degree or AA in Computer Science, or experience in a related field, required (Certifications a plus)
Advanced experience virtualizing or migrating physical servers to cloud environments and troubleshooting Windows desktops (MSP experience preferred)
Experienced with MS Exchange, Office 365, and Active Directory administration, and configuring and troubleshooting DNS, DHCP, firewalls, and VPNs
Experience virtualizing and migrating physical servers to cloud environments, DNS and DHCP troubleshooting
Flexible hours and opportunity to work from home other than necessary onsite client meetings
Provide technical support for clients' applications, network, and desktop environments
Tier 3 Support Technician(Onsite)
By Prudent Technologies and Consulting, Inc. At Houston, TX, United States
Utilize knowledge bases and other resources to find solutions and workarounds.
Act as a subject matter expert in specific areas and provide knowledge transfer to other team members.
Handle more advanced technical issues that cannot be resolved at the tier 1 level.
Investigate and troubleshoot complex technical problems reported by customers.
Collaborate with Tier 3 and Tier 4 technicians to resolve escalated issues.
Install, configure, and maintain software and hardware components.
Tier 3 Support Technician Jobs
By Prudent Technologies and Consulting, Inc. At Houston, TX, United States
Utilize knowledge bases and other resources to find solutions and workarounds.
Act as a subject matter expert in specific areas and provide knowledge transfer to other team members.
Handle more advanced technical issues that cannot be resolved at the tier 1 level.
Investigate and troubleshoot complex technical problems reported by customers.
Collaborate with Tier 3 and Tier 4 technicians to resolve escalated issues.
Install, configure, and maintain software and hardware components.
Pm Tier 3 Technical Support
By Fourth At United States
Create and maintain internal/external knowledge base articles, troubleshooting guides, and FAQs.
Exceptional customer service and people skills including strong written and verbal communication.
Strong analytical, technical, and problem-solving abilities with the ability to analyze and interpret data and draw actionable conclusions.
Prior experience with the following is required:
Basic development knowledge using CSS, HTML, and JavaScript
Advocate for product improvements and enhancements based on customer feedback and issue analysis.
Admin Support 3 - Macon Ydc - Macon, Ga (Nsc)
By State of Georgia At Bibb County, GA, United States
Provides secretarial and administrative support to an upper-level manager.
Performs job responsibilities with minimal supervision
2 or more years of experience using MS Word, and Excel
Provides clerical support such as incidental typing, filing, ordering supplies, and sorting mail.
May serve as a lead worker.
May train subordinate staff in proper procedures of day-to-day operations.
Technical Support Engineer - Tier 3- Data Collection
By Adobe At , Lehi, 84043, Ut $107,000 - $201,400 a year

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional ...

Tier 2/3 It Support Specialist- Trading Environment
By State Street At , Boston, 02111, Ma $90,000 - $142,500 a year
Works with management team to identify hardware standards
Strong critical thinking, problem solving, and decision-making skills required
Excellent customer service and relationship building skills
Excellent troubleshooting and analytical skills, with the ability to perform RCA where required
Foundational knowledge of scripting languages such as PowerShell a plus
Experience in managing large scale and multi-location projects, preferred
Tier 3 Technical Support Representative (North Canton, Oh Area)
By Rite Aid At , North Canton, 44720, Oh $26.25 - $39.26 an hour
EXPERIENCE, SKILL and ABILITY REQUIREMENTS:
Or equivalent education in liue of experience
Keep lead support representatives, FSS supervisors, and store associates/ management up to date regarding company-wide issues and resolutions
EDUCATIONAL, CERTIFICATE and LICENSE REQUIREMENTS:
H.S. Diploma or General Education Degree (GED) required.
5 years of experience in a retail systems support environment required
Csoc-Tier 3 Analyst- Remote Jobs
By SmartIPlace At United States

Job Title: CSOC-Tier 3 Analyst - Day Shift - remote Raleigh Job Description Key Responsibilities: Identification of Cybersecurity problems which may require mitigating controls Analyze ...

Electrician Lead [M - F; 6:55Am - 3:25Pm]
By University of Washington At , Seattle, 98195, Wa $6,020 - $8,022 a month
Demonstrated successful experience working with computerized maintenance management systems.
Knowledge and experience with Predictive Maintenance Technologies, which may include vibration analysis, infrared imaging thermography, data-log analysis and power quality analysis.
Positively support all management directives and actively promote the purpose and foundational values of M&C.
Support all management directives and the vision and values of M&C.
One-year, full-time experience as a journey electrician or equivalent trade skill.
Demonstrated positive, optimistic, success-oriented attitude and ability to positively support the organization, applicable policies, and management decisions.
It Support - Tier 3
By First Call Computer Solutions At , Remote $28 - $32 an hour
Certification assistance & continuing education benefits
Desktop operating system support skills
Advanced use of server operating system skills
Rich and flexible medical/dental with a Health Savings Account option.
Paid Vacation, Sick, and Holiday time
Retirement: 401k with 4% match and discretionary profit sharing.
Admin Support 3- Albany
By State of Georgia At , Albany, Ga $25 an hour
One (1) or more years of experience working with individuals with disabilities
Interviews individuals with disabilities to obtain information and provides referral services.
Five (5) or more years of experience providing advance level administrative assistance to professional level staff
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma or GED AND Four years of progressively complex office or administrative experience
High school diploma or GED AND Four years of progressively complex office or administrative experience.
Detect & Investig Analyst Lead-3
By PNC Financial Services Group At , Pittsburgh, 15222, Pa

Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our ...

Support Center Analyst, Tier 3 (Miami)
By Klik Holdings At Miami, FL, United States
Excellent verbal and written communication skills, phone etiquette, data entry, and soft skills
Ability to match client’s business requirements with product capabilities
Manage and monitor problem tickets, analyze incidents, and determine the support required
Make sure all deliverables arrive in good order, on time, and fulfill customers’ requirements
Provide business, technical, and product knowledge in support of sales activities to ensure customer satisfaction
Identify, document, and communicate clients’ requirements to appropriate stakeholders for solution design.
Tier 3 Support Lead Jobs
By Workiz Inc. At San Diego County, CA, United States
Collaborates with other departments/team members to propagate knowledge to the entire team
Obtain an understanding of operating systems and application operations related to offered services
Technical Support Certification or other relevant training preferred
Minimum of 3 to 4 years of high-level technical application support experience in a software support role
High-level solving skills and critical thinking skills
Strong analytical, process-oriented, and evaluative abilities